Franklin-Colonial Hotels, Roanoke

"The carpets in the hotel is very old and nasty especially room 120 1st floor smell like pee the further you go. The toilets needs replacement an repair the front desk Sherri said we need to flush better and in between stools. The staff cant fix this situations the hotel need improvement repairs to do it the make ober it need. My covers was very stained they moved us (my aunt 83) from room 120 to 224 after i saw her give guest rooms closer to the elevator after asking she told me it was a booked weekend ( this wasn't sherrie)this time(the black woman whom checked us in. After hr of re moving because 1st room was filthy. Rm 224 was further from exits an no phones working in this hotel an only amenities for 3 are in this room so back to walking again to front desk the next morning so day two now finally some great news roo. 101 but the remove for the 3rd time has reach exhausting , but it was needed due to my aunt, not able to walk well she has a cane. I had to ask for our cookies too never offended."

"Parking in back lot felt very unsafe..rooms clean but smelled from old cigarettes and mildew…breakfast fair "

"The room was clean ice machine right off the elevator. The breakfast was excellent and the parking lot well lit. In a nice area with plenty of of dining choices within 10 minutes of driving."

"Good rate and location"

"all good for one night stay"

"It was a good experience sleeping at a bank.lol"

"Right of the interstate, pet friendly and good amenities"

"Nice facility, very clean and friendly staff, would recommend and book again. "

"Good."