Reception
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Reviews of ACHAT Hotel Frankfurt Maintal

4 out of 5
ACHAT Hotel Frankfurt Maintal
Westendstrasse 77, Maintal

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 133 reviews" "
Rating 8 - Good. 67 out of 133 reviews" "
Rating 6 - Okay. 22 out of 133 reviews" "
Rating 4 - Poor. 4 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect clean and comfortable
We had a great stay at this hotel. Booked at very short notice and we were travelling with a dog, which wasn't a problem. Check in was perfect and efficient, room was a good size and very comfortable. We had dinner in the restaurant, buffet which was perfectly decent. It is in a quiet area away from the city, which is what we wanted as it provided a peaceful night. Would recommend this hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great bunch of guys that run the hotel, nothing to much bother for them. Would definitely recommend this hotel to anyone staying in Frankfurt.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Reasonable
Very friendly staff, good delicious breakfast, nice restaurant attached and the beds are comfortable.
Stayed 2 nights in Oct 2022

10/10 Excellent

OSAZEE

Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and a nice hotel.
Nice welcome when I arrived at hotel. Good reception staff who were helpful during my week long stay. I wouldn’t hesitate to book here again.
Stayed 1 night in Sep 2020

8/10 Good

Julie

Stayed 1 night in Sep 2020

10/10 Excellent

Laszlo Andor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is spot on. Huge and spacey room. Excellent staff. Lots of parking spaces.
Stayed 1 night in Aug 2020

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
The room was nice and newly redone and no complaints. Breakfast is very good. Good value for money. Wifi was awful, really awful in the room, which is strange for a business type hotel. Good access by car to Frankfurt city, Airport and others. But nothing interesting around.
Stayed 1 night in Jun 2019

6/10 Okay

Stephanie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No air con just a hole in the wall in the middle of a refit in reception
Stayed 2 nights in Apr 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JOE on 12 May 2018
Vielen DANK lieber Gast ! Ihre Bewwrtung hat uns sehr gefreut. Wir freuen uns auf Ihren nächsten Besuch. Gastfreundliche Grüße aus Maintal Josef J.Spöttel Front Office Manager

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal respetuoso y agradable
Stayed 2 nights in Feb 2024

8/10 Good

FRANK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Einfaches und gutes Hotel mit gutem Frühstücksbuffet
Stayed 2 nights in Jan 2024

6/10 Okay

Per

Stayed 3 nights in Jan 2024

8/10 Good

Ahmet

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Schöne große Zimmer Bett leicht bisschen zu Weichkissen okay. Leider wurde das Zimmer nicht gereinigt. Zimmer schön geräumig Bad sauber. Frühstück zu teuer im Ganzen empfehlenswert.
Stayed 2 nights in Jan 2024

8/10 Good

Claude

Stayed 1 night in Jan 2024

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Businesshotel
Der Eingang zum Hotel ist sehr einladend. Die Zimmer sind gut, auch groß genug. Es gibt keine Minibar. Was schön ist, ist die Klimaanlage. Natürlich war sie jetzt im Winter abgeschaltet. Die Betten sind sehr gut, man schläft gut. Das Frühstück.......im Aufzug steht diesbezüglich " alles, was sie brauchen". Das bezieht sich eher auf das Hotel, als auf die Wünsche des Gastes. Das Frühstück ist definitiv ausbaufähig. Für 19 Euro pro Person kann man einiges mehr erwarten. Wurst und Käse entsprechen unterem Standard. Die Auswahl ist vorhanden, allerdings ohne Besonderheiten.
Stayed 1 night in Dec 2023

2/10 Terrible

Niclas

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Heizung hat anfangs nicht über das digitale Thermometer funktioniert und musste manuell unter dem Tisch eingeschaltet werden. Es waren keine Handtücher auf dem Zimmer, erst nach zwei Anrufen an der Rezeption. Der TV im Zimmer hat nicht funktioniert, im Fitnessraum war ebenfalls kein TV gucken möglich, da auch hier das Kabelfernsehen defekt war. Die Zimmer sind derart laut das man keinerlei Ruhe bekommt und alles von seinem Nachbarn hört, wirklich alles. Am nächsten Morgen sofort ausgecheckt und das Hotel verlassen. Die Erstattung für die weiteren Nächte lief reibungslos
Stayed 2 nights in Nov 2023
Response from Achat Hotel Frankfurt Maintal on 6 Dec 2023
Sehr geehrter Niclas, vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben. Dass es während Ihrem Aufenthalt zu Unannehmlichkeiten gekommen ist, tut uns sehr Leid. Um unseren Service stetig verbessern zu können, ist Ihr Feedback umso wichtiger für uns. Gerne würden wir Sie bei einer anderen Gelegenheit von unserem Service überzeugen und hoffen, Sie wieder einmal begrüßen zu dürfen. Herzliche Grüße, Dirk Sönnichsen & Ihr Team vom ACHAT Hotel Frankfurt Maintal

4/10 Poor

Francesca

Business traveller
Disliked: Room comfort
Würde ich nicht nochmal buchen.
Sehr modernisierungsbedürftig. Zimmer und Bäder alt. Die Bilder täuschen.
Stayed 2 nights in Aug 2023

8/10 Good

Christian, Frechen

Liked: Cleanliness, staff & service
Gut, Zimmer könnten moderner sein
Stayed 1 night in Aug 2023

8/10 Good

Margitta

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lone T

Stayed 1 night in Jul 2023

8/10 Good

Marco

Stayed 2 nights in Jun 2023

6/10 Okay

Maik

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

YVES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Thomas

Stayed 1 night in Mar 2023

10/10 Excellent

Karsten

Stayed 1 night in Mar 2023

8/10 Good

Elke

Travelled with partner
Liked: Cleanliness, staff & service
Allrs zu meiner Zufriedenheit
Stayed 1 night in Mar 2023

6/10 Okay

Fabian

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dringender Modernisierungsbedarf
Stayed 1 night in Jan 2023

8/10 Good

YVES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Alexander

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles in Ordnung
Stayed 1 night in Dec 2022

8/10 Good

Karl-Heinz

8/10 Good

Yasmine

8/10 Good

Karl Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem war fast alles gut, nur der Eingangsbereich vor der Tür war nicht sauber. Da müsste auch nachgeschaut werden
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Thaddäus

Stayed 1 night in Aug 2022

10/10 Excellent

Raul

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Lone T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Ivonne

Business traveller
Disliked: Cleanliness, staff & service
Ikke 4 stjerne i mine øjne
Det var ikke helt som forventet. Der var samtidig en kæmpe konference, som gjorde at baren havde lukket osv. rengøringen var ikke godt.
Stayed 1 night in May 2022

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich fand das essen sehr gut
Stayed 1 night in May 2022

8/10 Good

Khalil

Liked: Staff & service
Stayed 3 nights in May 2022

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Für ein Wochenende prima
Ausser, dass das Bett viel zu weich war, gibt es nichts zu beanstanden. Das Zimmer mur Duschbad war sauber! Das Frühstücksbuffet war lecker und gut bestückt , das Personal aufmerksam und freundlich. Wir waren schon zum 2. Mal hier
Stayed 2 nights in May 2022

10/10 Excellent

Fabian

Stayed 1 night in May 2022

10/10 Excellent

Fraidoen

Stayed 1 night in May 2022

10/10 Excellent

Aysen

Stayed 1 night in May 2022