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Reviews of Holiday Inn Express Foshan Chancheng, an IHG Hotel

3.5 out of 5
Holiday Inn Express Foshan Chancheng, an IHG Hotel
Block 2 No.9 Kuiqi No.1 Road, Chancheng, Foshan, Guangdong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Stayed 8 nights in Oct 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Booked standard room. Nice and new.
Stayed 1 night in Jul 2023
Response from Anny on 4 Aug 2023
Thank you for your stay and sharing your experience with us！With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at our Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Foshan.

8/10 Good

ZHI

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is perfect! Some of the room space are narrow. Especially the toilet space. Location is perfect too!
Stayed 1 night in Feb 2023
Response from reservations on 13 Feb 2023
Dear valued guest, thanks very much for your comments.Your satisfaction is great encouragement to us.Holiday Inn express Foshan Chancheng will do our best to ensure you a comfortable and pleasant staying with us each time. Look forward to welcoming you next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply satisfied
It was a comfortable stay with simply satisfactory service.
Stayed 2 nights in Dec 2019

8/10 Good

Kelvin, Hong Kong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is convenience. Just one mins to subway station. However, guest is required to go out from the mall or station to get into the lift lobby of the hotel. It doesn’t make sense cos it’s the same building. Also, it’s lack of sign or instruction to show the guest the way. It breakfast is just ok.
Stayed 1 night in Nov 2019

10/10 Excellent

John Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Very good value, right next to metro, breakfast included. Good service as well.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
New hotel. Excellent customer service
Stayed 1 night in Jul 2019
Response from Hotel customer service on 6 Aug 2019
Dear guest，thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, IHG Social Listening Team

10/10 Excellent

Thiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Excellent hotel. Great staff. Awesome customer service especially from Peter. Great location.
Stayed 6 nights in Jul 2019
Response from Hotel customer service on 6 Aug 2019
Dear guest, Thank you very much for your kind review. I'm happy to hear you enjoyed your stay with us and hope to welcome you back soon! Sincerely, IHG Social Listening Team

10/10 Excellent

NATCHAPITCH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Apr 2024

8/10 Good

Philipp, Laupheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 1 night in Apr 2024

10/10 Excellent

HONGKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hiu Wing

Stayed 1 night in Dec 2023

8/10 Good

GUIDO O

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，在地跌站口。整體可以，希望早餐選擇多些
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023
Response from Anny on 4 Aug 2023
尊敬的宾客您好！感谢您的选择与入住，住得满意还请多多推荐给身边的朋友和家人哦！小智家拥有独好的地理位置，双地铁上盖，步行至地铁站C出口少于100米，与新DNA商场一体，吃喝玩乐，购物都十分的便捷。小智家客房分布在23层至36层，因为楼层高，所以视野特别的好呢，白天一览车水马龙，夜晚独享五彩斑斓的市井繁华；感谢您细心体会，良好的入住体验让您心身舒畅，再次谢谢您的支持和厚爱，衷心期待您的再次莅临，祝您一切顺利！

6/10 Okay

Yuk Chun

Stayed 1 night in May 2023

8/10 Good

Tai Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally I'm happy with the staff here and location is good.
Stayed 3 nights in Mar 2022
Response from reservations on 21 Mar 2022
Thank you for your stay and sharing your experience with us！With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at our Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Foshan.

8/10 Good

Ho Lam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
不錯
一切都不錯
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2020

8/10 Good

Ying Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置非常好，交通方便，隔鄰有一個非常之完善的商場。 酒店很新，床舖舒適。有一點可以改善的地方就是房間現在沒有電冰箱。如果增設一個電冰箱就更好啦！
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無論點，交通，早餐都很滿意
Stayed 1 night in Dec 2019

8/10 Good

yin wun eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is difficult to find the hotel because it has not mentioned it is inside the commercial building..... pls correct this....
Stayed 1 night in Nov 2019

10/10 Excellent

Shun Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Bell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ma Ignacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good!!!
Peter was amazing!!!!!! Great service!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from 酒店客服 on 12 Aug 2019
尊敬的宾客您好，感谢您的入住并给予酒店五星好评。拥有160间客房的佛山禅城智选假日酒店位于佛山市禅城区标志性区域新DNA商圈，位置得天独厚。酒店电梯可直达新DNA商场、地铁魁奇路站、佛山公交总枢纽站。客房均配备高速无线网络、舒适的床品和便捷的淋浴设施，双床之间设置可移动隔板，床头还配有可调节的床头灯、电源插座、USB接口和主灯开关，享受属于自己的睡眠空间。酒店以物超所值的价格和品质，带给您舒适，便捷的居停体验。期待您的再次莅临，祝您生活愉快！智选假日宾客关怀团队

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 1 night in Aug 2019
Response from Hotel customer service on 6 Aug 2019
Dear customers，thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, IHG Social Listening Team