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Hello Susan!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hello Amanda!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Tamarah
Travelled with family, Travelled with family and small children, Travelled with group
Hello Tamarah!Thank you for your positive feedback! We appreciate you taking the time to submit a review! We're glad to hear that you enjoyed some time by the pool while visiting The Oasis Tower at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Mohamad
15 Apr 2024
Resort/cosino / hotel is well located .
Mohamad
Stayed 1 night in Apr 2024
Response from Guest Services Team on 16 Apr 2024
Hello Mohamad!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Justin!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
2/10 Terrible
Kurt, St Petersburg
Travelled with family, Business traveller
25 Mar 2024
Disliked: Staff & service, amenities
Absolute worst service experience in all aspects we have ever had.
Kurt
Stayed 2 nights in Mar 2024
Response from Guest Services Team on 26 Mar 2024
Hello Kurt,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Beautiful property. Hotel was amazing! Clean spacious room. Room service was excellent. Food in food court was great. Hard rock shop was nice, staff in shop a bit rude. Llarge casino, lots of new slots to chose from. Guitar light show was cool!
Sarita
Stayed 1 night in Mar 2024
Response from Guest Services Team on 19 Mar 2024
Hello Sarita!We appreciate you giving us such a thoughtful review! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Hello Curt!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
My stay was amazing to say the least. The room was beautiful. The Oasis pool was beautiful. Everything was great!
Ayasha
Stayed 1 night in Feb 2024
Response from Guest Services Team on 27 Feb 2024
Hello Ayasha!We thank you for submitting a review and appreciate the positive feedback! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 Okay
Carlos
Travelled with partner
17 Feb 2024
Rooms to expensive food. Too expensive I’d rather eat in McDonald’s. The food is not that great. Need better cooks
Carlos
Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Feb 2024
Hello Carlos,We are sorry to hear that you were disappointed with the quality of your meal during your recent visit. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Have a rockin' day!
Check in the great we were able to get into our room early the rooms are very nice spacious and clean and all of the shops and restaurants on the property are fantastic
My only complaint is the screaming crying children in the hall all night and the slamming of doors but that is not the the facilities fault that is just bad parenting and the ignorance of people in general. Why are you bringing small children to a casino anyways?
Tiffany
Stayed 1 night in Feb 2024
Response from Guest Services Manager on 13 Feb 2024
Hello Tiffany,Thank you for your feedback. We're happy to hear that you had a great experience with us. It is disappointing to hear that some of our guests have caused such a disturbance. If you ever need assistance regarding this manner in the future, please report the issue to our team members at the front desk and we will happily provide you with a resolution. Have a rockin' day!
Response from Guest Services Manager on 7 Feb 2024
Hello Amber!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Michael
5 Feb 2024
Michael
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 7 Feb 2024
Hello Michael!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 23 Jan 2024
Hello Richard!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Michael
21 Jan 2024
Michael
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 23 Jan 2024
Hello Michael!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 9 Jan 2024
Hello Pamela!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 Excellent
Jesus
25 Dec 2023
Jesus
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 26 Dec 2023
Hello Jesus!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
2/10 Terrible
Anthony
17 Dec 2023
Anthony
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 20 Dec 2023
Hello Anthony,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
6/10 Okay
Verified traveller
11 Dec 2023
Liked: Staff & service
Disliked: Room comfort
Enjoyable
Enjoyed our stay. The bedding needs upgrading. The mattress was lumpy and was uncomfortable.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 13 Dec 2023
Hello,Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with the bed in your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
This was our first visit. Our room was spacious and comfortable. We will be back!
Tracy
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 13 Dec 2023
Hello Tracy!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 5 Dec 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Alex
10 Nov 2023
Alex
Stayed 1 night in Nov 2023
Response from Guest Services Manager on 30 Nov 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 27 Oct 2023
Hello Dina!Your positive feedback is greatly appreciated! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 17 Oct 2023
Hello Yosvany,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 Excellent
Steven
6 Oct 2023
Steven
Stayed 1 night in Oct 2023
Response from Guest Services Manager on 12 Oct 2023
Hello Steven,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 25 Sept 2023
Hello Tony!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hotel itself is nice ~ Not much shopping options though ..
Ting
Stayed 2 nights in Sep 2023
Response from Guest Services Manager on 28 Sept 2023
Hello Ting,Thank you for the constructive feedback. We're delighted to hear that you enjoyed your stay at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
The room was very clean, the staff was friendly and eager to help.
Yaima
Stayed 3 nights in Sep 2023
Response from Guest Services Manager on 15 Sept 2023
Hello Yaima!Thank you for submitting a review! We appreciate the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! We take pride in offering a clean environment with Team Members who provide amplified service for our guests! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Ramon, Port Saint Lucie
14 Sept 2023
Ramon
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 12 Oct 2023
Hello Ramon,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Lori
12 Sept 2023
Lori
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 14 Sept 2023
Hello Lori,Thank you for the review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
6/10 Okay
Roy
11 Aug 2023
Liked: Property conditions & facilities
Roy
Stayed 1 night in Aug 2023
Response from Guest Services Manager on 12 Sept 2023
Hello Roy,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
Cleanest and friendliest hotel I’ve ever been to! And the Council Oak restaurant was top notch - excellent food and service
Verified traveller
Stayed 1 night in Aug 2023
Response from Guest Services Manager on 11 Aug 2023
Hello!Thank you for the positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Chelle
17 July 2023
Chelle
Stayed 1 night in Jul 2023
Response from Guest Services Manager on 11 Aug 2023
Hello Chelle!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
thank you so much for the early check-in I was exhausted from my flight and happy to be able to nap before hitting the pool!
Briana
Stayed 1 night in Jun 2023
Response from Guest Services Manager on 5 July 2023
Hello Briana!Thank you for the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 Excellent
Deborah
27 June 2023
Deborah
Stayed 1 night in Jun 2023
Response from Guest Services Manager on 18 July 2023
Hello Deborah!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 19 June 2023
Hello Renee,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
Response from Guest Services Manager on 13 June 2023
Hello Peter!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 13 June 2023
Hello Zach,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
We had a great stay at a cool property. We tried 3 restaurants there and all were delicious. Our room was huge and beautiful, Oasis Tower. We did not leave the grounds during our stay because the surrounding area looks rough.
Verified traveller
Stayed 2 nights in Jun 2023
Response from Guest Services Manager on 8 June 2023
Hello!We thank you for the thoughtful review and positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! It's great to hear that we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 25 May 2023
Hello Andre!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
james
23 Apr 2023
james
Stayed 1 night in Apr 2023
Response from Guest Services Manager on 15 May 2023
Hello James,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 19 Apr 2023
Hello John!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
This is a beautiful resort with a plush concert venue. We felt very safe. The common areas are beautiful. The poolside bathrooms were super clean, which is uncommon in my opinion.
Kara
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 11 Apr 2023
Hello Kara! Thank you for your feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
There wasn’t any live music which was disappointing and the music did not work for the guitar light show.
Diane
Stayed 2 nights in Apr 2023
Response from Guest Services Manager on 11 Apr 2023
Hello Diane,Thank you for sharing feedback on your recent experience. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.
The service workers are horrible with bad attitudes. There is no customer service skills at all. WIll never come back here again
John
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 24 Mar 2023
Hello John,Thank you for your feedback. Please know that we always strive to provide amplified service to our valued guests and your description is well below the high standards we set for ourselves. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
2/10 Terrible
Sheila
15 Mar 2023
Liked: Cleanliness
Disliked: Staff & service
I booked this hotel because it was supposed to be non smoking and they were smoking on our floor I told the front desk and they could care less
Sheila
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 24 Mar 2023
Hello Sheila,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. We are very disappointed to hear that you observed smoking taking place in our non-smoking section of the hotel. It's truly disappointing to hear that some of our guests caused such a disturbance. We have informed our Management Team of your concerns. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Property was beautiful.. but there was nothing to do
Jose
Stayed 4 nights in Feb 2023
Response from Guest Services Manager on 24 Mar 2023
Hello Jose,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Response from Guest Services Manager on 24 Mar 2023
Hello Emma!Thank you for the five star rating! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
It was beautiful & overwhelming. Just walked around in awe.
vivian
Stayed 4 nights in Feb 2023
Response from Guest Services Team on 14 Mar 2023
Hello Vivian!We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
Hello,We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!