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Reviews of Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale

2 out of 5
Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale
2460 W State Road 84, Fort Lauderdale, FL

Reviews

6.0
Rating 10 - Excellent. 674 out of 3588 reviews" "
Rating 8 - Good. 761 out of 3588 reviews" "
Rating 6 - Okay. 723 out of 3588 reviews" "
Rating 4 - Poor. 535 out of 3588 reviews" "
Rating 2 - Terrible. 895 out of 3588 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Lionel Alexander Miller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the condition of the room and the friendly staff, but had little issues with key to the room door
Stayed 2 nights in Apr 2024

2/10 Terrible

Khadija

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, clean and powerful AC .. staff very friendly. However there always a fight outside on the hallway between a couple which brought the cops out and got pretty messy.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Georges,We're delighted you found our room comfortable and our staff friendly. We regret any disturbances during your stay and recommend contacting management directly for further assistance.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cruise readiness
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello John,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not up to our expectation. No restaurant.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Robert,We're disappointed to hear about your experience. Our team values your feedback as we strive to improve our guests' stays. For dining options, we recommend exploring nearby restaurants in the area for a variety of choices. Your comments will help us enhance our services for future guests.

2/10 Terrible

Danielle

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Danielle,We appreciate you choosing to stay at our hotel. If there were any concerns during your visit, please feel free to contact us directly so we can address them promptly.

8/10 Good

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the improvement with security door to enter stairs and elevators but i still think a physical security officer should be in the back area to avoid drud peddlers. Otherwise i had an excellent stay
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello ernest,Thank you for sharing your feedback with us. We are pleased to hear that you had an excellent stay with us and that you appreciated the improved security measures we have in place. We will certainly consider your suggestion regarding a physical security officer in the back area for further enhancements. Your safety and comfort are our top priorities.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Like very much
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Lynn,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions for improvement, please feel free to reach out to our management team. Your insights are invaluable to us.

10/10 Excellent

Hammis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Hammis,We appreciate you taking the time to share your feedback with us. Your comments have been passed along to our management team for further review. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Rodney,We are pleased to hear that you found our hotel to be nice. Thank you for your kind words, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value priced
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Randy,We appreciate your feedback and are glad you found our pricing to be a good value. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

10/10 Excellent

Stacy, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Stacy,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to reach out if there is anything else we can do for you.

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Nathalia, We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all guest comments seriously and will share your review with our team for further improvement. Should you have any further concerns, please contact our management directly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Keya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t give you your security deposit back
Stayed 1 night in Apr 2024
Response from management on 25 Apr 2024
Your security deposit hold is released at check-out. If you used a credit card the funds release within a few days. If you used a debit card, it can take up to 3 weeks for your bank to release funds. The length of time depends on your banks policy. Please check with your bank if the funds have not been released. Please note, you will not see a refund, the hold will release.

10/10 Excellent

A&A Quality

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello A&A Quality,We are thrilled to hear that you enjoyed your stay at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience.

8/10 Good

Harold McLeod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have been Renovating for a long time
Stayed 3 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Harold McLeod, We apologize for any inconvenience caused by our renovation process. Your feedback is valuable to us as we strive to improve our facilities. We hope you will consider staying with us again in the future to experience the updated accommodations firsthand.

10/10 Excellent

Brendalee

Liked: Amenities
My room was very clean and comfortable also the front desk personnel was very friendly and helpful. My family and I are planning to stay at the property on our next vacation, thanks for memorable experience.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Brendalee,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to ensure that all our guests feel welcomed and have a comfortable experience. We look forward to hosting you and your family again on your next vacation.

4/10 Poor

Rachel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately I can’t give a higher rating, solely because my room had an infestation of German roaches. In the evening I only noticed a couple of small ones, so zipped my luggage and didn’t worry about it. In the morning, they were all over the floors. Hopefully the property can get this under control. Otherwise, the staff was friendly and helpful, and the room was fine. It just needs to be bug free. :/
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Rachel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Daine

Travelled with family and small children
Liked: Cleanliness
THIS PROPERTY THPARKING IS GREAT THE STAFF WAS WARM AND HELPFUL
Stayed 1 night in Feb 2024
Response from Manager on 25 Apr 2024
Hello Daine, We're glad you enjoyed our convenient parking and experienced our friendly staff during your stay. Should you have any further feedback or need assistance, please reach out to our management team directly. We appreciate your review and hope to welcome you back in the future.

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
The property served its propose for what i need
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Philip, We appreciate your feedback and are glad to hear that the hotel met your needs during your stay. If you have any further comments or suggestions, feel free to contact our management team. Your input helps us enhance the guest experience.

6/10 Okay

Nathalie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 25 Apr 2024
Hello Nathalie, We appreciate you choosing to stay with us recently. Should you have any concerns or suggestions, please feel free to reach out to our team. We look forward to the opportunity to welcome you back in the future.

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is very “tired”, but the staff was outstanding! We needed a post-cruise, pre-flight day room, and they got us into a room at 9:00am! Very accommodating and courteous. Unfortunately, without our own vehicle, we were in a very isolated area, so there wasn’t much to do. Great eatery next door, though, and free shuttle to the airport!!!!
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Crystal, We appreciate your feedback on our accommodating staff and convenient shuttle service. While we're glad to hear you enjoyed the nearby eatery and the early check-in, we are sorry to hear you found the location isolated without your own vehicle. We aim to provide a comfortable stay for all guests and are pleased to have assisted with your early arrival.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Jorge,We appreciate you taking the time to share your positive feedback with us. Our team is delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. Safe travels and we hope to welcome you back soon!

8/10 Good

Jennifer, Las Vegas

Travelled with family
Liked: Staff & service
Disliked: Amenities
I chose to stay at this hotel because it offers free airport pick up from Fort Lauderdale and free shuttle service to the cruise port.. it was only to sleep in for the night before our cruise so it served its purpose. Nothing around this hotel.. an over priced food truck in the parking lot was the only dinner option. Luckily right next door was a another hotel that had a restaurant attached to it so we ate there.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jennifer,We appreciate your feedback on your recent stay. It's great to hear you found our airport pick-up and shuttle service convenient for your pre-cruise stopover. We apologize for any inconvenience regarding dining options, but we're glad you were able to find an alternative nearby. We take all guest comments seriously to improve our services.

6/10 Okay

Vincent

Travelled with family
Room has microwave Refrig but only thin cheap plastic cup provided. Should have one glass/ceramic cup for tea/coffee and utensils
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Vincent, Thank you for sharing your feedback with us. We appreciate your suggestion for glass or ceramic cups and additional utensils in the room for a better experience. We have noted your comments and will share them with our team for future improvements. Your input is valuable to us as we strive to enhance our guest experience.

10/10 Excellent

Celina

Liked: Cleanliness, staff & service
Disliked: Amenities
I appreciated the shuttle to and from the airport and cruise port.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Celina,We are delighted that you found our shuttle service convenient during your stay. Your comfort and convenience are our priorities, and we hope it made your trip smoother. Please do not hesitate to reach out if you need further assistance with your transportation needs in the future.

2/10 Terrible

Yugeen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Yugeen, We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns further. We value your input and strive to make improvements for our guests' satisfaction.

4/10 Poor

Francis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible bedding
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Francis, We appreciate your feedback on the bedding and will share your comments with our team for their awareness. Your comfort is important to us, and we strive to address all guest concerns promptly for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Appreciate the kind staff.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Tammy,We are pleased to hear that you found our staff to be kind during your stay. Our team works hard to provide exceptional service to all our guests. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a large green booger with a nose hair in the middle of the wall in the bathroom. The floor was really dirty....I had a shower and a few min after getting out and walking around the room my feet were dirty. The lady at the front desk was nice and helpful. The linen was clean. I wouldn't stay again cause the booger really disturbed me.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Heather,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our front desk staff and the cleanliness of our linen. We apologize for the inconvenience you experienced during your stay and thank you for bringing this matter to our attention. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing except night person didn’t go out of his way to help anyone. Day staff were so friendly and helpful. Manager was so outgoing when we needed so help.
Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello margaret,We're glad to hear you found our day staff friendly and helpful during your stay. We appreciate your feedback about the night staff and will address this internally. Should you have any further concerns, please don't hesitate to reach out to our management team.

10/10 Excellent

FRANCES

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgr on 21 Apr 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i WOULD DEFINATELY BOOK HERE AGAIN, STAFF, ROOMS, POOL DID NOT DISSAPPOINT
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Jodi,We are thrilled to hear that you had a positive experience with our staff, rooms, and pool during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

6/10 Okay

Ivor

Travelled with family
Liked: Staff & service
The Property is old and, it shows. The walkways were not clean. The room was OK but noise from the pool area seeped under the door.
Stayed 2 nights in Mar 2024
Response from Manager on 20 Apr 2024
Hello Ivor,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team is consistently working to maintain and improve our facilities for all guests to enjoy. Should you have any further concerns, feel free to reach out to our management for assistance.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phones didn't work in either room. A/c didn't work in 1 room and barely worked in the other. Staff were gruff to put it mildly and aggressively rude to put it accurately. Mosquitoes and sand fleas or bed bugs in both rooms. Forced to leave deposit... Who does that?!?! STAY AWAY
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Daniel,We apologize for the inconveniences you encountered during your stay. We encourage guests to direct any concerns to our management team for further assistance with these issues. Thank you for taking the time to share your feedback with us.

4/10 Poor

Ashley

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Property and rooms needs upgrading
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Ashley, We value your feedback and apologize for any inconvenience. Guest satisfaction is important to us, and we continually strive to enhance our facilities. Please consider contacting management directly with any further concerns. Your input is truly appreciated.

8/10 Good

Linda

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy at night it was okay nothing to rave about.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Linda, We apologize for any inconvenience caused by the noise, and we appreciate your feedback which we will use to improve our services. We hope you give us another opportunity to exceed your expectations in the future.

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lovely staff I would definitely book again.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Yesenia,We're thrilled to hear you had a positive interaction with our team! Your kind words mean the world to us, and we look forward to welcoming you back in the future.

10/10 Excellent

JMichael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello JMichael,We're delighted to hear you had a wonderful stay with us! Please don't hesitate to visit us again in the future for another fantastic experience.

2/10 Terrible

Carolyn

Travelled with partner
Bugs in the room. The clothing rack was rusty. There was noise all night. Room service threw towels on a chair but no cleaning. Shower was dirty.
Stayed 2 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Carolyn, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Keya

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Keya,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another memorable experience.

4/10 Poor

Cynthia, Homewood

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Cynthia, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We strive to provide exceptional service to all our guests and value your feedback.

10/10 Excellent

Shelley

Travelled with family
Liked: Amenities
The staff was especially terrific about shuttle service for both the airport and cruise port.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Shelley,We are pleased to hear that you enjoyed our shuttle service for the airport and cruise port. Your comfort and convenience are always our top priority. Should you have any further feedback or need assistance in the future, feel free to contact us directly.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Missing dining and food availability
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Kathy, We appreciate your feedback regarding the dining options, and we'll share this with our team for future improvements. For any further concerns, please do not hesitate to contact our management directly.

8/10 Good

Carolyn

Travelled with group
Liked: Amenities
Convenient, modestly priced, excellent beds, soft towels Perfect choice for an overnight before a cruise.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Carolyn,We are pleased to hear that you found our hotel convenient and affordable, with comfortable beds and soft towels. It's great to know that we could provide you with a perfect stay before your cruise. Remember us for any future visits to the area.

8/10 Good

Frederick

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Frederick, We appreciate you choosing our hotel for your recent stay. Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable stay!

8/10 Good

ernest

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
always enjoy.
Stayed 3 nights in Apr 2024
Response from Manager on 14 Apr 2024
Hello ernest,We appreciate your positive feedback! It's wonderful to hear you had an enjoyable stay with us. Thank you for choosing our hotel, we look forward to welcoming you again in the future.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, stinks like cigarette smoke, access to the rooms is very inconvenient, there were kids screamingoast 1:00 a m aplaying at the pool, a lot humidityin the rooms, overallhorrible experience. The only reason I didn't cancel the reservation was because I paid ahead. I will not recommend this place to anyone.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Pamela,We're sorry to hear about your experience and regret that it did not meet your expectations. We value all feedback from our guests and will address your concerns with the appropriate teams for further investigation. Your comments will help us improve our services for future guests.

2/10 Terrible

Cathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is so shabby. Ferrell cats roam all around the pool area using the landscape area as a litter box. Absolutley no amenities. Such as breakfast area. The pool was not heated and locked a lot of the time. Room smelled like weed. That being said it has a new office/ entrance being built but it will have a long way to go to clean up the interior of the building.
Stayed 2 nights in Feb 2024
Response from Manager on 13 Apr 2024
Hello Cathy,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We value all guest comments and use them as opportunities for improvement. If you have any further concerns, please feel free to reach out to our management team. Thank you for bringing these matters to our attention.

8/10 Good

Marie-Ange

Travelled with partner
Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Marie-Ange,We're delighted to hear you had an enjoyable stay with us! Should you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!