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Reviews of Hyatt Place Ft. Lauderdale Airport & Cruise Port

3 out of 5
Hyatt Place Ft. Lauderdale Airport & Cruise Port
91 Sw 18th Ave, Dania Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1449 out of 2279 reviews" "
Rating 8 - Good. 516 out of 2279 reviews" "
Rating 6 - Okay. 174 out of 2279 reviews" "
Rating 4 - Poor. 67 out of 2279 reviews" "
Rating 2 - Terrible. 73 out of 2279 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shiela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pre cruise hotel Convenient for 1 night stay. Lots of restaurants and stores in walking distance. An only let downs is the pick up of shuttle from the airport to the hotel it takes an hour to wait.
Stayed 1 night in May 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good to great
Stayed 1 night in May 2024

10/10 Excellent

Shannon, La Grange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with easy access to surrounding shops and restaurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Piper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff is friendly and the rooms/common areas are clean! The pool is great, not super large but it did not disappoint! Amazing shopping/dinning/entertainment area within walking distance.
Stayed 1 night in May 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and professional
Stayed 5 nights in May 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff, large clean room and flawless transportation!
Stayed 2 nights in Mar 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2024

8/10 Good

Hollyamber

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities
Close to everything we needed
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed early check in
Stayed 1 night in May 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots to do in surrounding area. Will definitely use this Hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Vince Naccarato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for pre-cruise stay. Restaurants and shopping in walking distance.
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Hotel is daye, but was nice for overnight stay for cruise.
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anticipates customer needs, dining option list available, had shuttle service easily available to book.
Stayed 1 night in May 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently locsted between cruiseport & FLL airport. Conveniences available at nearby Gas stn. Plenty of retaurants within walking distance. Free breakfast, Free WiFi and King Suite with King Bed & sofa/sitting area. Comfortably appointed. Shuttle to airport is free & runs 24-7. Excellent choice Pre & Post Cruise!!! 👍👍👍
Stayed 1 night in Apr 2024
Response from ZG on 3 May 2024
Dear Beth , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Mohana P

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the shuttle service to airport and breakfast options were awesome.
Stayed 1 night in Apr 2024
Response from ZG on 3 May 2024
Dear Mohana , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

glenys

Travelled with partner
Breakfast: cold eggs and bacon at 6:45 a.m. no plain black tea bags. Hot water in heated dispenser tasted awful. Room spacious and clean great but no tea bags in room. Noisy air conditioner . No body lotion, etc.
Stayed 1 night in May 2024
Response from ZG on 3 May 2024
Dear GlendysThank you so much for your feedback. Sorry that we didn't meet your expectations. Hope that you reconsider for the future.

10/10 Excellent

Keimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2024
Response from ZG on 3 May 2024
Dear Kenny , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ZG on 3 May 2024
Dear Marc , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

TODD

Liked: Cleanliness, staff & service
Only one elevator working
Stayed 1 night in May 2024
Response from ZG on 2 May 2024
Dear Todd , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the conveniance of an airport shuttle, continental breakfast and plenty of food options within walking distance.
Stayed 2 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Cathy , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Husein, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything were just fine
Stayed 1 night in Apr 2024
Response from ZG on 2 May 2024
Dear Husein , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Apr 2024
Response from ZG on 2 May 2024
Dear Chantel , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amla Aarti

Travelled with partner
Liked: Amenities
Love the nearby shopping area and food places!
Stayed 4 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Amla , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Vicki Lynn

Travelled with partner
Liked: Cleanliness, staff & service
This property was above average. Shower Tiles need a little work .. Had a lengthy wait from the airport shuttle. The area is super safe.
Stayed 3 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Vicky , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Ader

Liked: Cleanliness
Staff was friendly. Property is showing some wear
Stayed 1 night in Apr 2024
Response from ZG on 2 May 2024
Dear Ader , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amber Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and the vibes .I just wish the pool was cleaner at my hotel
Stayed 2 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Amber , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like a fairly well renovated older hotel. Rooms were very nice. Shower seemed a bit outdated.
Stayed 2 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Dennis , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Yvonne

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Yvonne , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway was noisy. No fault of theres.
Stayed 2 nights in Apr 2024
Response from ZG on 2 May 2024
Dear Diane , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

4/10 Poor

Melissa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hair all over the bathroom floor and the pool was filthy
Stayed 1 night in Apr 2024
Response from ZG on 2 May 2024
Dear Melissa , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Dolores

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from ZG on 2 May 2024
Dear Dolores , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In reality, the restaurant/bar is snack only. Should have been more clear in description!
Stayed 1 night in Apr 2024
Response from ZG on 27 Apr 2024
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 Excellent

Nancy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a night before going to the cruise ship. Shuttles were appreciated.
Stayed 1 night in Apr 2024
Response from dd on 27 Apr 2024
Dear Nancy,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bed was amazing, shower was large, however, it needed a good cleaning or regrouting. Close to shops and eating venues.
Stayed 2 nights in Apr 2024
Response from d on 27 Apr 2024
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 Excellent

Mark J.

Stayed 1 night in Mar 2024
Response from d on 27 Apr 2024
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities
I like the friendliness of the staf and how it makes me feel safe
Stayed 1 night in Apr 2024
Response from ZG on 23 Apr 2024
Dear Philiipia , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Taylor

Travelled with partner
Liked: Amenities
Loved It Nice And Cozy Also Great Breakfast
Stayed 1 night in Apr 2024
Response from ZG on 23 Apr 2024
Dear Taylor , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Emmanuel Lee

Liked: Cleanliness, property conditions & facilities
It was great!
Stayed 1 night in Apr 2024
Response from ZG on 23 Apr 2024
Dear Emmanuel , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great location
Stayed 1 night in Apr 2024
Response from ZG on 23 Apr 2024
Dear Amy , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Curt

Disliked: Staff & service, property conditions & facilities
asws
Stayed 1 night in Apr 2024
Response from ZG on 23 Apr 2024
Dear Curt , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Robert, Birmingham

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
little to no a/c - cooked all night.
Stayed 1 night in Apr 2024
Response from ZG on 21 Apr 2024
Dear Robert , Thank you for your feedback. We are truly Sorry that we didn't meet your expectations. Hope that you reconsider in the future.

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality staff.
Stayed 3 nights in Apr 2024
Response from ZG on 21 Apr 2024
Dear Lorraine , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt a bit small and there should be 2 tvs in a suite. The bathroom was very small. Hyatt house across the street has larger rooms and restrooms. Otherwise a nice hotel convenient to shopping and dining.
Stayed 1 night in Apr 2024
Response from ZG on 18 Apr 2024
Dear Laura , Thank you for your feedback. We hope to service you again in the near future !!!!

10/10 Excellent

Shelton, Port St Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highway. Close to airport. Many dining options within walking distance.
Stayed 2 nights in Apr 2024
Response from ZG on 18 Apr 2024
Dear Shelton , Thank you for your positive feedback. We hope to service you again in the near future !!!!

10/10 Excellent

Caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for people jumping on cruise ships!
Stayed 1 night in Apr 2024
Response from ZG on 18 Apr 2024
Dear Caryn , Thank you for your positive feedback. We hope to service you again in the near future !!!!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to I95... shopping all around also
Stayed 2 nights in Apr 2024
Response from ZG on 18 Apr 2024
Dear Jose , Thank you for your positive feedback. We hope to service you again in the near future !!!!