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Reviews of Element Fort Lauderdale Downtown

3.5 out of 5
Element Fort Lauderdale Downtown
299 N Federal Hwy, Fort Lauderdale, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 223 reviews" "
Rating 8 - Good. 54 out of 223 reviews" "
Rating 6 - Okay. 25 out of 223 reviews" "
Rating 4 - Poor. 9 out of 223 reviews" "
Rating 2 - Terrible. 4 out of 223 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating any issues were taken care of immediately and made right. Staff throughout the property were excellent..friendly and helpful.
Stayed 1 night in Apr 2024
Response from Rachel Manning Front Office Supervisor on 29 Apr 2024
Dear Dennis, Thank you for taking the time to submit a review of your stay. We are glad you enjoyed the experience at the Element. Please let us know if we can be of any further service to you in the future. Warm regards, Rachel Manning Front Office Supervisor

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 4 nights in Apr 2024
Response from Rachel Manning Front Office Supervisor on 24 Apr 2024
Dear Dawn, Thank you for staying with us at the Element. We truly appreciate your great feedback as it allows us the opportunity for improvement. We look forward to welcoming you back again in the future. Warm regards, Rachel Manning Front Office Supervisor

8/10 Good

Amanda

Stayed 1 night in Apr 2024
Response from Rachel Manning Front Office Supervisor on 24 Apr 2024
Dear Amanda, Thank you for taking the time to submit a review of your stay. We are glad you enjoyed the experience at the Element. Please let us know if we can be of any further service to you in the future. Warm regards, Rachel Manning Front Office Supervisor

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Attentive staff!
Stayed 3 nights in Mar 2024
Response from Austin Barry Directo of Operations Th Element For on 16 Mar 2024
Dear Monica, Thank you for staying with us at the Element. We truly appreciate your great feedback as it allows us the opportunity for improvement. We look forward to welcoming you back again in the future. Warm regards, Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Helen Heehyun, Fort Lee

Stayed 1 night in Feb 2024
Response from Austin Barry, Director of Operations on 26 Mar 2024
Dear Helen Heehyun, Thank you for taking the time to submit a review of your stay. We are glad you enjoyed the experience at the Element. Please let us know if we can be of any further service to you in the future. Warm regards, Austin BarryDirector of OperationsThe Element Fort Lauderdale

6/10 Okay

Jenny

Stayed 2 nights in Feb 2024
Response from Austin Barry, Director of Operations on 6 Feb 2024
Dear Jenny, Thank you for your feedback. We are sorry that we did not meet your expectations with the stay. Please let us know how we can be of any further assistance to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

6/10 Okay

Lucy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Won’t be back
When we arrived we were told the room we booked through Hotels was not available. Had to speak with a manager who finally found us another room big enough (for a family of four) because originally we were told we were getting just a standard 2 queen bed room. Got to the room and turns out “1 bedroom” means a wide opening between the bed and the sofa bed - as in, no privacy at all. Only after waking up in the morning did my husband try to make up the bed and we saw that on the flip side of the pillow I had already slept on were multiple spots of dried blood. Looked like it had been washed and someone tried to bleach it but then housekeeping had just flipped it around and put it right back on the bed. Checking out took about 35 mins just to drop off our bags because 1 couple was in front of us, had many questions, and only 1 person was working. We won’t be back.
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 6 Feb 2024
Dear Lucy, Thank you for your feedback. Before I proceed I wanted to extend my humbled apologies for the less that perfect visit this time, not our finest moment. I truly appreciate your insight and how you precisely described some of our areas for improvement. We place a great importance on taking care of our guests’ experience, and efforts are currently underway to train our team to improve their response to our guests’ needs. We are also making some changes to address some of the specific issues that you have mentioned.It was a pleasure to host you as our guest and please let me know if I can be of any further assistance in the future. Warm regards, Austin BarryDirector of OperationsThe Element Fort Lauderdale

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Will not stay here again.
For a $500 per night room, I expected a terry robe and slippers. The elevator security was too hi-tech, making travel between rooms on different floors unnecessarily difficult. Also the shower7’s water pressure was very low…and no shower cap
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 29 Jan 2024
Dear Anonymous, Thank you for the great feedback regarding your stay with us at the Element. We are very sorry that the stay did not meet your expectations. We are reviewing your comments and will ensure the proper resolution is made. Thank you for staying with us at the Element. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! highly recommend!
Clean room with a huge balcony. Nice products in the bathroom. Comfortable bed. Beautiful property with awesome lounges and seating areas. The breakfast was a surprise, had forgotten it was included in the stay. It was very nice, with many options and a bright cheerful eating area. The bar served a great mimosa! Details of the light fixtures, furnishings and decor were luxurious and stood out from other places we have stayed.
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 29 Jan 2024
Dear Anonymous, Thank you for taking the time to submit a review of your stay with us at the Element. We are glad you enjoyed the stay. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 20 Jan 2024
Dear Jose, Thank you for taking the time to submit great feedback regarding your stay with us. We are glad it was an enjoyable experience. Please let me know if I can be of any further assistance to you in the future. Warm regards,Austin BarryDirector of OperationsElement Fort Lauderdale

10/10 Excellent

Christi

Stayed 2 nights in Jan 2024
Response from Austin Barry, Director of Operations on 16 Jan 2024
Dear Christi, Thank you for the great feedback regarding your most recent stay at the Dalmar. It was a pleasure to host you as our guest. Please let me know if I can be of any further assistance to you in the future. Warm regards, Austin BarryDirector of OperationsElement Fort Lauderdale

6/10 Okay

LISA

Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 16 Jan 2024
Dear Lisa, Thank you for the great feedback regarding your most recent stay at the Dalmar. It was a pleasure to host you as our guest. Please let me know if I can be of any further assistance to you in the future. Warm regards, Austin BarryDirector of OperationsElement Fort Lauderdale

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 6 Feb 2024
Dear Stuart, Thank you for your great feedback regarding your stay. We are glad you enjoyed the experience. Please let us know how we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 13 Jan 2024
Dear Kelly, Thank you for your feedback. We are glad you enjoyed the stay. Please let us know if we can be of any further assistance in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Austin Barry, Director of Operations on 8 Jan 2024
Dear Andrea, Thank you for your kind review. We are glad you enjoyed your stay with us. Please let us know if we can be of any further assistance in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

2/10 Terrible

Karimah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Austin Barry, Director of Operations on 19 Dec 2023
Dear Karimah, Thank you for taking the time to submit great feedback regarding your stay. We are very sorry that we failed to meet you expectations. We are utilizing your feedback to make improvements to our operation. Please let me know if I can be of any further assistance in the future. Warm regards, Austin BarryDirector of OperationsThe Element Fort Lauderdale

4/10 Poor

COLIN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Austin Barry, Director of Operations on 12 Dec 2023
Dear Colin, Thank you very much for your feedback. We are very sorry that you did not enjoy your experience at the hotel. We are utilizing your feedback to make improvements to our service. Please let me know if i can be of any further service in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Austin Barry, Director of Operations on 5 Dec 2023
Dear Carlos, Thank you for your great feedback. It was a pleasure to have you as our guest. We look forward to welcoming you again in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice boutique hotel not far from Las Olas Blvd. Friendly staff and great service all around. Pool was nice as well. I would return!
Stayed 4 nights in Nov 2023
Response from Austin Barry, Director of Operations on 13 Nov 2023
Dear Allan, Thank you for the great feedback. We are glad you enjoyed your stay. Please let us know if we can provide any additional service to you in the future. Warm Regards,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Austin Barry, Director of Operations on 7 Nov 2023
Dear Teri, Thank you for your great feedback. We are glad you enjoyed the stay with us. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

4/10 Poor

monica

Travelled with family
Disliked: Cleanliness
Cleanliness
The hotel was comfortable, but our room was not well cleaned.
Stayed 2 nights in Oct 2023
Response from Austin Barry, Director of Operations on 24 Oct 2023
Dear monica, Thank you for your candid feedback. We are very sorry to hear that the stay did not meet your expectations. Our team is reviewing the breakdowns associated with your experience and will be making the proper improvements. Please let me know if i can provide any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Austin Barry, Director of Operations on 16 Oct 2023
Dear Anonymous, Thank you for your feedback. It was a pleasure to have you as our guest. Please let us know if we can provide any further assistance to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Marc

Stayed 2 nights in Oct 2023
Response from Austin Barry, Director of Operations on 7 Nov 2023
Dear Marc, Thank you for your great feedback. We are glad you enjoyed the stay with us. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Cristel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So chic
Stayed 3 nights in Sep 2023
Response from Austin Barry, Director of Operations on 12 Oct 2023
Dear Cristel, Thank you for the great feedback regarding your stay. We are glad you enjoyed the experience. Please let us know if we can be of any further assistance in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Felix

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Austin Barry, Director of Operations on 4 Oct 2023
Dear Felix, Thank you for your feedback. We are glad you enjoyed your stay with us. Please let us know if we can be of any further assistance to you in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from Austin Barry, Director of Operations on 24 Oct 2023
Dear Patricia, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

6/10 Okay

JOSE

Travelled with family
Liked: Staff & service
Breakfast option mainly for non-vegan consumers. Eggs w/pork only. Asked staff but mentioned this is what we have.
Stayed 1 night in Sep 2023
Response from Austin Barry, Director of Operations on 30 Sept 2023
Dear Jose, Thank you for your great feedback regarding the breakfast. We are working on enhancing the breakfast for all consumers. Please let us know if we can provide any further assistance in the future. Warm regards,Austin BarryDirector of OperationsThe Element Fort Lauderdale

8/10 Good

Elisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Austin Barry, Director of Operations on 30 Sept 2023
Dear Elisa, Thank you for your feedback. It was a pleasure to have you as our guest. Please let us know if we can provide any further assistance in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Austin Barry, Director of Operations on 27 Oct 2023
Dear Brittney, Thank your for your feedback. It was a pleasure to have you as our guest. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Kathlyn

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean well equipped room, dog friendly. Great location if going to The Parker.
Stayed 1 night in Sep 2023
Response from Austin Barry, Director of Operations on 30 Sept 2023
Dear Kathlyn, Thank you for your feedback. It was a pleasure to have you as our guest. Please let us know if we can provide any further assistance in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Devon

Stayed 1 night in Sep 2023
Response from Austin Barry, Director of Operations on 10 Oct 2023
Dear Devon, Thank you for your great feedback regarding your stay. I am glad you enjoyed the stay. Please let me know if I can be of any further assistance in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Ivana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was great! We had a blast Definitely would rebook. The pool was my favorite part. The pool bar outside was awesome the froze rose is the best drink there The coffee in the lounge which was surprisingly really good and the staff was very friendly!
Stayed 2 nights in Sep 2023
Response from Austin Barry, Director of Operations on 21 Sept 2023
Dear Ivana, Thank you for your feedback. We are glad you enjoyed your stay with us. Please let us know if we can be of any further assistance to you in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Hilda, Davie

Stayed 2 nights in Sep 2023
Response from Austin Barry, Director of Operations on 30 Sept 2023
Dear Hilda, Thank you for your feedback. It was a pleasure to have you as our guest. Please let us know if we can provide any further assistance in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

6/10 Okay

Annette

Travelled with family and small children
Liked: Amenities, property conditions & facilities
They allow pets but no area to take pets to relieve themselves. No information in the room on available dining options and check out process.
Stayed 2 nights in Aug 2023
Response from Austin Barry, Director of Operations on 1 Sept 2023
Dear Annette, Thank you for taking the time to submit your feedback regarding your stay. We do apologize that we did not meet your expectations with the experience. Please let us know if we can provide any direct assistance to you in the future. Best,Austin Barry Director of OperationsThe Element Fort Lauderdale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Austin Barry, Director of Operations on 28 Aug 2023
Dear Anonymous, Thank you for your great feedback regarding your stay. We are glad you enjoyed the experience. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsDalmar/Element Fort Lauderdale

8/10 Good

Robert, Quincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be stuck paying approx $30 a day in valet parking! Just plan ahead with the increase in price when you stay at this property. Don’t ask where there is alternative parking, they don’t know!!!
Stayed 6 nights in Aug 2023
Response from Austin Barry, Director of Operations on 21 Aug 2023
Dear Robert, Thank you for submitting your feedback from your stay. We are working on better ways to communicate with our guests. Please let us know if we can provide any further assistance to you in the future. Best,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

10/10 Excellent

Emilio

Stayed 1 night in Aug 2023
Response from Austin Barry, Director of Operations on 28 Aug 2023
Dear Emilio,Thank you for your great feedback regarding your stay. We are glad you enjoyed the experience. Please let us know if we can be of any further service to you in the future. Warm regards,Austin BarryDirector of OperationsDalmar/Element Fort Lauderdale

10/10 Excellent

alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023
Response from Austin Barry, Director of Operations on 14 Aug 2023
Dear Alonso, Thank you for the review. We are glad you enjoyed your stay. We remain at your service for any future visits. Best,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

10/10 Excellent

Cortney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Austin Barry, Director of Operations on 28 July 2023
Dear Cortney, Thank you for taking the time to submit a review. We are glad you enjoyed your stay.

10/10 Excellent

Bush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Austin Barry, Director of Operations on 21 July 2023
Dear Bush, Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Yosel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our family loved our stayed. The staff were supper nice with great service. Overall, great quality and service.
Stayed 2 nights in May 2023
Response from Austin Barry, Director of Operations on 31 May 2023
Dear Yosel, Thank you for taking the time to submit a review of your stay with us at the Element Fort Lauderdale. We are elated to hear that you enjoyed your experience. We look forward to seeing you again in the future. Best,Austin BarryDirector of OperationsThe Element Fort Lauderdale

10/10 Excellent

Yaisi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from Austin Barry, Director of Operations on 30 May 2023
Dear Yaisi Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again in the future. Best,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WOW
Stayed 1 night in May 2023
Response from Austin Barry, Director of Operations on 30 May 2023
Dear Stanley, Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again in the future. Best,Austin BarryDirector of OperationsThe Dalmar Fort Lauderdale

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Fort Lauderdale!
It was great. We wish they had an airport or cruise ship shuttle instead of or in addition to the beach shuttle. Also I couldn’t open or close the bathroom “barn” type door as it was as too heavy and didn’t easily slide. The front desk staff were so helpful and kind as was the other staff!
Stayed 2 nights in May 2023
Response from Austin Barry, Director of Operations on 27 May 2023
Dear Charlene, Thank you for taking the time to submit a review of your stay. We truly appreciate your feedback regarding the bathroom door and we look into make some improvements. We are glad to see that you enjoyed the overall experience. We look forward to seeing you again in the future. Best,Austin BarryDirector of Operations

10/10 Excellent

Regina

Travelled with family
I felt extremely safe there. Loved the elevators.
Stayed 2 nights in May 2023
Response from Austin Barry, Director of Operations on 10 May 2023
Dear Regina, Thank you for taking the time to provide great feedback about your stay. We are glad you enjoyed your visit to the Element Fort Lauderdale. Please let us know if we can be of any further assistance to you in the future. Best regards,Austin BarryDirector of Operations

10/10 Excellent

Anumeet

Stayed 1 night in Apr 2023
Response from Austin Barry, Director of Operations on 27 May 2023
Dear Anumeet, Thank you for taking the time to submit a review of your stay. We are glad to see that you enjoyed the experience. We look forward to seeing you again in the future. Best, Austin BarryDirector of Operations

10/10 Excellent

Brian C, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central downtown area close to Las Olas district.
Stayed 3 nights in Feb 2023
Response from Austin Barry, Director of Front Office on 25 Feb 2023
Dear Brian C, Thank you for your kind review of our lovely hotel. It was a pleasure to have you as our guest. We look forward to having you again in the future. Best,Austin Barry, Director of Front Office

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
This hotel is nicely and conveniently located near the downtown area in Fort Lauderdale, room was good and love the amenities. Only area for improvement is the parking since it’s valet and you get charged automatically in addition to the nightly rate but that’s Downtown Fort Lauderdale
Stayed 3 nights in Dec 2022
Response from Austin, Director of Front Office on 11 Jan 2023
Dear Marco, Thank you for submitting a review from your stay with us at the element. We appreciate the feedback regarding the valet. We will look into a resolution. Best,Austin, Director of Front Office

6/10 Okay

Steve

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Service was very inconsistent. Undertrained and poorly managed staff, though the staff are trying their best. Management as to quality levels was terrible therefore creating inconsistent service.
Stayed 3 nights in Dec 2022
Response from Austin, Director of Front Office on 4 Jan 2023
Dear Steve, Thank you for reaching out in regard to your most recent stay with us at the Element Fort Lauderdale. We are sorry to hear that the service was so inconsistent. We are working on many different improvements to impact the guest experience. Thank you for staying with us.

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Austin, Director of Front Office on 4 Jan 2023
Dear Gregory, Thank you for taking the time to submit a review of your stay with us. It was a pleasure to have you as our guest.