Lobby

Reviews of Comfort Suites Fort Lauderdale Airport & Cruise Port

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 744 out of 1552 reviews" "
Rating 8 - Good. 411 out of 1552 reviews" "
Rating 6 - Okay. 185 out of 1552 reviews" "
Rating 4 - Poor. 104 out of 1552 reviews" "
Rating 2 - Terrible. 108 out of 1552 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gates

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

8/10 Good

Cherley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

10/10 Excellent

Athina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff are amazing, clean fast check in. But area around the hotel is run down, stores closing and seems unsafe to walk out with kids in tow.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

8/10 Good

Lu Ann

Travelled with group
Liked: Staff & service
It felt dated. Smelled strongly of cleaning product in lobby. Staff was very nice.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

8/10 Good

Thomas O

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room we got was just outside the breakfast area so it was really noisy. There were lots of dining options within walking distance. The only bad thing about walking was there was very little if any lighting along the sidewalk. Overall, it was a good place to stay if you were going on a cruise.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

4/10 Poor

Christopher J

Travelled with partner
Liked: Cleanliness
Waited over two hours for airport shuttle
Stayed 1 night in Apr 2024
Response from Jeremiah on 27 Apr 2024
Thank you so much for your time and feedback we will continue to make improvements to provide better service for our guest.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for an overnight stay before cruising.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 26 Apr 2024
Thanks for taking the time to give us a feedback on your stay. We do appreciate your business. Come back soon!

8/10 Good

Issoufou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Location is great close to the airport and shopping and dinning are very closed at walkable distance. I noticed during my three night stay no house keeping was done in my room but I had enough towel to keep me for my stay. The safe in the room not working Overall not bad for what I went to do during my trip. Will stay again
Stayed 3 nights in Apr 2024
Response from Mgmt-UH on 25 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your feedback. Come back soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from airport
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 25 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your feedback. Come back soon!

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 25 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your feedback, it is very important for us. It will be used to improve our service. We hope to have another opportunity to host your stay in future travels to our area.

4/10 Poor

Karen, Ozark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 25 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your feedback, it is very important for us. It will be used to improve our service. We hope to have another opportunity to host your stay in future travels to our area.

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport.
Stayed 1 night in Mar 2024
Response from Jeremiah on 20 Apr 2024
Thank you so much for your time and feedback

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Apr 2024
Response from Jeremiah on 20 Apr 2024
Thank you so much for your time and feedback, we hope to see you again in the future

8/10 Good

Jeremiah

Business traveller
Liked: Amenities, property conditions & facilities
Shower was great
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 19 Apr 2024
Thanks for taking the time to give us a feedback on your stay. We do appreciate it and will continue to improve our servic

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely friendly. Breakfast was very good. Shuttle from airport is tricky, we ended up on the wrong one, recommend verifying your name with driver.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 19 Apr 2024
Thanks for taking the time to give us a feedback on your stay. We do appreciate it and will continue to improve our service.

6/10 Okay

Ann

Business traveller
Liked: Staff & service
This hotel is extremely close to the Fort Lauderdale airport and a good choice if you have an early flight. That said, it was loud on the night of my visit, and there were some sort of gritty elements to it (I am pretty sure someone had recently thrown up in the hallway outside my room for example).
Stayed 1 night in Apr 2024
Response from Jeremiah on 18 Apr 2024
Thank you so much for your feedback

10/10 Excellent

SABRINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff morning, noon and night! Appreciated shuttle service from airport. Breakfast buffet and quiet outdoor pool area were a bonus. Excellent value!
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 17 Apr 2024
Thanks for taking the time to review your stay with us. We appreciate it.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities
Elevator was very timely. Bed was nice. Toilet was slow
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 17 Apr 2024
Thanks for taking the time to review your stay with us. We appreciate it.

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Jeremiah on 16 Apr 2024
Thank you so much for your feedback we look forward to your next stay

8/10 Good

Raymond, Sherwood Park

Liked: Property conditions & facilities
Property was nice, close to the airport, and had nice staff.
Stayed 1 night in Apr 2024
Response from Jeremiah on 16 Apr 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jeremiah on 16 Apr 2024
Thank you so much for your feedback.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable rooms.
Stayed 1 night in Apr 2024
Response from Jeremiah on 16 Apr 2024
Thank you so much for your feedback.

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeremiah on 14 Apr 2024
Thank you so much for your feedback

10/10 Excellent

Dana

Liked: Staff & service
Stay was good
Stayed 1 night in Apr 2024
Response from Jeremiah on 14 Apr 2024
Thank your so much for you time and feedback we look forward to seeing you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeremiah on 14 Apr 2024
Thank you so much for your time and feedback

10/10 Excellent

Dawana D

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jeremiah on 12 Apr 2024
Thank you so much for your feedback

10/10 Excellent

Rennea

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite. Room was clean and comfortable.
Stayed 2 nights in Apr 2024
Response from Jeremiah on 12 Apr 2024
Thank you so much for your feedback

10/10 Excellent

Bruce, KNOXVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle ro airport and rooms very nice
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 11 Apr 2024
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay and great value! We spent 2 nights here before a cruise. Very convenient location in close proximity to Fort Lauderdale airport and cruise port. Uber to the cruise port only cost $16 USD (versus the hotel shuttle which was $15 USD per person). The hotel is also a short drive to Las Olas Blvd and all major sights in Fort Lauderdale without the expensive price tag, making it a great option for budget-conscious travellers. Daily breakfast was an added bonus - sausage, waffles, eggs, toast/bagel, oatmeal, yogurt, fruit etc. There weren't too many restaurants in walking distance, but 3 Sons Brewing next door offered great appetizers and pizzas (and beer, of course) which was good enough for our quick trip. I will definitely stay here again if I return to FLL.
Stayed 2 nights in Mar 2024
Response from Mgmt-UH on 11 Apr 2024
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

6/10 Okay

Jonathan

Disliked: Staff & service
Property was clean but a few things could use updating. Staff could be friendlier. Otherwise decent
Stayed 3 nights in Mar 2024
Response from Jeremiah on 12 Apr 2024
Thank you so much for your time and feedback about your stay.

6/10 Okay

Otto

Stayed 2 nights in Mar 2024
Response from Mgmt-UH on 11 Apr 2024
Thank you for your review and for choosing our hotel. Your feedback will be used to improve our service. We hope to have you again as a guest in our hotel.

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
@
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 9 Apr 2024
Thanks for giving us a feedback on your stay. We do appreciate your time and business. Come back soon!

8/10 Good

Gregory

Stayed 3 nights in Mar 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

8/10 Good

Cindy

Stayed 2 nights in Mar 2024
Response from Mgmt-UH on 29 Apr 2024
Thanks for taking the time to review your stay with us. We do appreciate your business. Hope to have you back soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 9 Apr 2024
Thanks for giving us a feedback on your stay. We do appreciate your time and business. Come back soon!

10/10 Excellent

KAREEMA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and always willing to help Natalie assisted us. In the morning Princess was amazing with office help and check out etc.
Stayed 1 night in Apr 2024
Response from Jeremiah on 7 Apr 2024
Thank you for taking the time and positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Fort Lauderdale Airport & Cruise Port and the services we provide for our guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Harriette

This property was very clean. The staff were very friendly and it was in the perfect location
Stayed 4 nights in Mar 2024
Response from Jeremiah on 5 Apr 2024
Thank you so much for your time and feedback

10/10 Excellent

Dru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to stop and sleep for few hours. This place is clean and nice
Stayed 1 night in Apr 2024
Response from Jeremiah on 4 Apr 2024
Thank you so much for your feeback

6/10 Okay

Talia

Stayed 1 night in Apr 2024
Response from Jeremiah on 5 Apr 2024
Thank you so much for your feedback

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and nice staff, large clean room.
Stayed 1 night in Apr 2024
Response from Mgmt-UH on 4 Apr 2024
Thanks for your time and feedback. We do appreciate your business. Come back soon!!!

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite and very helpful
Stayed 2 nights in Apr 2024
Response from Mgmt-UH on 4 Apr 2024
Thanks for your time and feedback. We do appreciate your business. Come back soon!!!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed for a quick trip to Ft Lauderdale. Easy access to airport, comfortable stay, easy beach access for a day trip.
Stayed 2 nights in Mar 2024
Response from Mgmt-UH on 2 Apr 2024
We do appreciate your feedback, thanks for your time and business. Come back soon!

8/10 Good

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024
Response from Jeremiah on 1 Apr 2024
Thank you so much for your time and feedback.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mgmt-UH on 2 Apr 2024
Thanks for staying with us. We do appreciate your feedback. Come back soon!

8/10 Good

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff and convenient location. Our room was on the roadway side of the building though so it was very loud. Louder than nyc loud.
Stayed 1 night in Mar 2024
Response from Jeremiah on 31 Mar 2024
Thank you so much for your feedback we look forward to your next stay.

10/10 Excellent

Leonardo, Naples

Stayed 1 night in Mar 2024
Response from Mgmt-UH on 20 Apr 2024
We do appreciate your business and want to thank you for taking the time to give us a feedback on your stay.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one at the desk were nice and professional. My room was clean and nice the view
Stayed 3 nights in Mar 2024
Response from Jeremiah on 30 Mar 2024
Thank you so much for your time and feedback.

8/10 Good

Donald

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Jeremiah on 31 Mar 2024
Thank you so much for your feedback.

8/10 Good

Mark, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeremiah on 31 Mar 2024
Thank you so much for your feedback