The building is located in a pretty spot and parking was not a problem. We were on the 4th floor in one of their nicest rooms. Remember, no elevators in this building. Upon arrival none of the bedside lamps worked, the television was not programmed, and both the air conditioning and the portable heater were running at full speed trying to cancel each other out. The young lady at the desk (a new employee) tried her best to assist us but was not able to solve any of the issues. Another guest offered to help and was able to get the lights working. We were able to get one extra blanket and just dealt with everything else since changing rooms was not a viable option. Unable to get regular coffee in our room and the only coffee pot for the entire inn is the same as in my home…makes 12 cups, therefore always empty. Breakfast and Happy Hour spreads were pathetic, both the quantity and the quality. And the towels were “skimpy”. When I requested clean towels, I was told, “we have to have your towels to wash, not enough towels to just exchange”. I never write a book for a review, but perhaps our experience will address a few of the issues this establishment is having so they can be corrected or give a future guest a heads up.