4/10 Poor
Sergey, Nanuet
Travelled with family
16 May 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It started rather good: the apartment looks decent, with big modern kitchen. And the management even allowed us to check-in earlier than their normal 3 pm. But when we returned in the evening, found out that the bathroom sink was clogged, and the kitchen appliances (microwave and kettle) couldn't even be used: the outlets didn't match the prongs. Even though the company fixed both issues the next day, we felt not satisfied. Another thing: there was nothing in the apartment to make the customer's life easier. I know, it's not a hotel, but only 1 roll of toilet paper? No sugar in the kitchen, I'm not asking for coffee or tea. Not even small bottle of body wash or shampoo? It might be acceptable for rented apartment, but not for vacational one. We went to the store after long flight and bought those cheap things. Which would cost the management almost nothing, but make the life of their customers much easier. Apart from all that, the area is extremely noisy: the apartment is on the 1st floor, and right behind it on the ground floor is a café/restaurant, with opened veranda and full of people who don't keep any quiet, even after midnight. Then, at around 1:30 am the truck comes to empty the garbage bins on the street, which are a hundred feet away. And finally: there's a renovation in the building, and the metal construction for lifting the materials is right behind the window of your bedroom! Summarizing, I cannot recommend this apartment.
Sergey
Stayed 4 nights in May 2024