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"Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday. "

"Very nice rooms. Free parking, very cool decor"

"Clean, comfortable, self check in straightforward, staff contactable by phone. Excellent location just outside bus stop quick bus into Innsbruck. Restaurant on site "

"Amazing place "

"Check in/out was very simple just via the cafe next door. Apartment was lovely"

"Wonderful location"

"Everything was wonderful! The staff were extremely friendly and helpful! The restaurant was amazing! Delicious food and wonderful staff as well, and the atmosphere in there was so nice. We enjoyed the stream rooms and saunas one night. The view from our room was beautiful, overlooking the town of Mutters, with Innsbruk in the background and the stunning mountains surrounded everything like a postcard. Travel to and from the hotel into Innsbruk and the ski resorts was very easy with public transportation (bus and trolley).. we loved the truly because of the scenic views and the amount of space for passengers. Our trip was amazing and we can't wait to visit again! "

"The rooms were clean and spacious. The staff was very courteous and helpful. "

"The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!"