Flachau Holidays from AU$1,518

Great accommodation , nice staff and stunning view!

Clean convenient helpful staff

Fantastic stay as always, their sauna and spa area set the bar in the area. Rooms are exceptionally clean and the space overall is awesome. Incredible blend of old(original) and modern, the breakfast buffet is something to see.

Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place.

Great vacation spot for sporty activities but also wellness and zoning out. Overall a very good experience regarding accommodation and staff’s recommendations. Despite being a star graded Hotel and therefore classy audience, staff was impressively generous and human. Sometimes even got out of their way to provide a good experience. Breakfast was definitely the highlight and something we always looked forward to - rich in variety, healthy but good choices for sweet tooth’s, great choices for everyone really. Breakfast tables view of the lake is the surplus that matters. The barista experience could have been a bit better but really.. the cookies do make you forget that. Room was tidy and inviting. Although you’d want to spend time outside; chilling inside really was a pleasure. It’s been a bit hot with the sun shining onto the glass front and to be fair the bar was noisy at times but all is manageable. Hotel restaurants rarely are worth a recommendation but this one is for sure - what a blast of traditional Austrian dishes. Would book a table any time. Only downsides might really be the parking which on the other side is also super individual and depending on other hotel guests impressingly creative parking skills. Plus the sauna really could be hotter.