Five Islands Village Hotels, St. John's

"Rooms- B+ Resort- B+ Food - B Service - C The staff seem tired and slightly behind on everything. It was the end of their season before the rainy season and they seemed “done” with tourists. Not many smiles"

"The hotel and grounds are beautiful. They are very well kept. We really enjoyed our dtay here. The staff were super accommodating and helped to make my mum's 70th birthday one to remember. I had been Liaising with the hotel about plans i needed to be made and they were happy to assist at every turn. My group actaully plan to come back and do a full 2 week stay at this hotel as the food was tasty, the pool and beach where perfect and the overal vibe of this hotel was picture perfect for a relaxing and enjoyable holiday. I would recommended this hotel to anyone i know looking to stay in a 4/5* hotel in Antigua. I will note that although i had the VIP (diamond) club room and service the alternative option was also very impressive. I can not fault the staff and the 'butler' for their aasistance and there pleasent nature. Nothing was to much to ask for. The freebies definitely helped to add to the value of the accommodation when in diamond club. 9.5/10 for experience, food and vibe of the hotel overall. "

"⭐⭐⭐⭐⭐ Our first trip to Antigua and stay at Royalton CHIC Antigua exceeded every expectation! Ignore the negative reviews and go with an open mind. The resort is smaller, peaceful, relaxing, and far more personal than the huge crowded all inclusives we usually visit. Our clean third-floor room overlooked the quiet pool, and the sunsets were absolutely unreal. Photos truly do not capture Antigua’s beauty. The staff was kind, responsive, and incredibly accommodating. Anytime we needed our minibar refilled, it was handled quickly. What impressed me most was how seriously they took my severe shellfish/seafood allergies. Every restaurant and buffet asked about allergies, and servers reassured me meals were prepared carefully. I have NEVER felt safer eating anywhere, even in the US. The highlight of our trip was CHEF FRANCIS. After meeting him during Antigua Night and complimenting both his food and karaoke skills, he surprised our group with a complimentary private dinner. It was honestly Michelin-level. Every dish was perfection, including filet, chicken skewers, scalloped potatoes, and banana flambé. One person in our group adds salt and pepper to EVERYTHING and didn’t touch either shaker. That says it all! Huge thank you as well to Jenin and bartenders Jayson, Diane, and Rachel for making our stay unforgettable. We also explored Antigua with an amazing local driver, Kareem Benjamin, who showed us St. John’s, Jolly Beach, Shirley Heights, and Galleon Beach where we snorkele"

"Awesome "

"This place was absolutely beautiful. Food was great. Views were amazing. The ONLY thing a bit negative is that the locals and staff were not that welcoming. Some staff were excellent and friendly, some were not. Overall, I would rate it a 4.8 out of 5."

"Clean room .. some staff (2) have a very unpleasant attitude. Pool was nice (small) Bar tender always was nice & makes great drinks . "

"Spacious room. Far exceeded expectations."

"Wonderful site and great service."

"Where do I start? On arrival there was no one at the front desk. Waited about 15 minutes, I received a key on a chain for my room. The room looked like it hadn’t been touched or cleaned in three decades. Cracked tiles all over. Dirt and residue in the grout of the tile. Don’t even get me started about the bathroom. GROSS. I had to wear my flip flops every time I showered. So dirty. The shower curtain …. Ugggh so gross with mildew and stains. On day four…. I went to front desk to get fresh towels. They never came. I went down three times. Finally at 8pm I received ONE fresh towel. There was nothing opened for food when we arrived. They have no store with snacks or waters or anything. Just a small gift shop that claims they are open at 9am but never opened until after noon and closed by 3pm. (The gift shop didn’t sell snacks or waters). They had set times for breakfast, lunch and dinner. We had traveled a long time and they had nothing to offer us when we arrived. They told us we had to wait until 6:30 when the buffet opened for dinner. WHAT?!?! It was 3pm. We went down to the pool to get a drink. The bar closed at 3;45. The outdoor grill was closed. It was absolutely mind boggling. The food was gross. They had little to offer. The beach had trash everywhere. Cigarettes thrown all over the property. They just don’t take pride in their property. Very disappointed. Never again"