Fircrest Hotels, Vancouver

"Clean room, kind staff. Airport shuttle great."

"The Paramount is in a good location, close to many great restaurants and easy access to affordable parking and the highways. The staff was also very nice and accommodating. Unfortunately that’s where the good things end. Our room was filthy, the bathroom especially which was in a state of disrepair. Black mold, water damage, our toilet stopped working day one but the as quickly fixed. Our biggest challenge came from the bed however. The first night we had to request our sheets be replaced as they were soiled/stained when we turned the sheets down. The bed itself was also extremely uncomfortable. We are 2 lightweight people and the mattress was extremely lumpy and uneven, very difficult to sleep on. "

"Clean room, courtesy staffs accommodating to my needs. "

"Very clean with a friendly staff. Coffee was good, airport shuttle was on time, plenty of parking and super easy property to navigate with pets. It’s an older building and not well insulated - still a terrific value and super convenient."

"Place clean with helpful staff! Very good shuttle service!"

"no self parking. Only valet for $50. a day. not happy"

"Front desk staff was very friendly. We interacted with e different people during our stay. All were friendly and helpful. We had a room with a queen bed with a very reasonable rate. Parking was tight but was available and free. The location is sort of in a neighborhood so it was quiet but it's a close walk to several restaurants. It's a 10 minute walk to Washington Park and the Willamette River is about a mile in the other direction. It's very close to Providence Park arena. The bed was comfortable enough but the mattress sits on a metal frame and skirting. My only complaint is that the skirting was kinda loud. The hotel has an arrangement with the Japanese Garden in Washington Park so we also scored tickets to the garden. What an unexpected and appreciated surprise!"

"Excellent staff morning, noon and night. Yummy coffee 24/7. Great neighborhood."

"Everything was great— big clean rooms, friendly staff, good location. But breakfast is terrible. Like so bad. We couldn’t believe how great everything could be but breakfast was inedible…"