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"The staff are fantastic. The setting is spectacular. A few places need a bit of TLC like the room bathroom but you just need to embrace that you’re not in a big city 5 star resort it’s just a bit different and that’s ok. Do not drive up the emerald lake road without snow tires between November thru April."

"Located on the Bow Valley Parkway, we have passed this location many times and always wanted to stay there! Finally got the chance in March 2026 and it more than lived up to expectations. Staying in the 1 bedroom with loft / ladder, we had cabin 1. The cabin was spacious for 2 but could easily hold more, well equipped with cooking utensil, induction stove , toaster and kettle, pots and pans etc. The wood stove was incredible throwing off lots of heat and due to the location it was a quiet and restful nights sleep. There is no restaurant just snacks and breakfast wraps in the reception building however, Lake Louise is 10 minutes down the parkway and we took our own food. I can't tell you how cool it is to wake up in a cabin looking out to trees, fire pits and the frozen creek. Honestly, this was a place we did not want to leave. ! Activities, fire pits, ice rink, snow shoes, skates and fat bilkes available to hire. If you get the chance stay there.. especially in the winter if you want to take full advantage of that wood stove. "

"Beautiful location. Food is amazing!"

"On a passé une belle nuit après une journée de ski à Lake Louise, le spa était apprécié. Le petit déjeuner le matin était bien. Merci"

"Great room with full kitchenette"

"Wonderful stay. The spa is a must visit. "

"Filthiest room I’ve ever stayed in. Proper hygiene was not high on the list. Beds appeared to have been previously slept in and possibly more than once. One bed sheets smelt like Indian food and the other bed had 3 different smells, and non smelt like soap or clean. Dry dead skin at foot area. Stains on pillow and towels. Dirty floor. Used toilet paper on counter that was dirty in inside of role (I don’t even want to speculate). Darkest and thickest black hair was in many places in room. Used soap and hair in shower. I had reason to believe that they just put fresh towels (stained) in room and called it a day. Very upset with this experience and didn’t get much sleep and felt dirty the whole time there. Very sad to see this happening in Canada."

"Nice view from room. Place was cozy and quiet. "

"The cabin was wonderful. So rustic and cozy. "