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"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "

"The hot pool was not working. "

"Hotel is not accessible by car. I booked "

"the staff were great: super friendly and helpful. food was delicious. loved the bundesliga live stream of der klassiker"

"We enjoyed our stay and the location was great. The lounge/restaurant area was a lovely space to relax by the fire and have something to eat and drink. The rooms were nice but could do with some extra features like somewhere to put the suitcase and some better lighting (it was too dark). We also found very limited bathroom amenities for a hotel of this standard. For example a one product "does everything" which I find is more of a 3 star hotel feature. "

"The apartment was nice with beautiful view. Kitchen was without toaster no ”fairy” and only one tablet for dishwasher. Lack of space to put down your stuff in bathroom. It was my husbands 70th birthday and I asked if I could order something but they said the hotel will bring something which never happened. A chaningroom in spa area would be nice "

"Beautiful resort in a lovely town. Helpful staff and fantastic food. Didn’t want to leave"

"Great"

"Nice hotel, but the rooms were a little basic for the price, even though quite spacious. The spa area was nicely renovated and the saunas had a nice view into nature, but the sauna area itself was slightly difficult to navigate, because there were many separate rooms for the saunas and not one large area which gave you a good overview of everything. The breakfast buffet was standard, but lacked a choice of milk alternatives such as oat milk, which were provided only on request. The staff was very nice and helpful."