On the beach

Reviews of Rixos Premium Göcek Adult Only

Rixos Premium Göcek Adult Only
Göcek Mahallesi, Sahil Yolu Caddesi, Fethiye, Mugla

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 233 reviews" "
Rating 8 - Good. 39 out of 233 reviews" "
Rating 6 - Okay. 17 out of 233 reviews" "
Rating 4 - Poor. 9 out of 233 reviews" "
Rating 2 - Terrible. 4 out of 233 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ali Enver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karşılamadan başlayarak tüm personelin kibarlığı ilgisi ve güleryüzü bize kendimizi çok özel hissettirdi.Odalar çok temiz ve konforluydu .Spa çalışanlarından Duru hanımdan aldığımız masaj hizmeti çok başarılıydı,Bize 3 gün boyunca bu keyifli tatili yaşatan tüm personele sonsuz teşekkürler , tekrar tekrar geleceğimiz bir evimiz var artık Göcek ‘te
Stayed 3 nights in Mar 2024
Response from Guest Relations Team on 30 Mar 2024
Değerli Misafirimiz Ali Enver Bey,Öncelikle samimi ve içten yorumunuz için teşekkür ederiz. Karşılamamızdan itibaren sizinle ilgilenen ve güleryüzleriyle sizi memnun eden tüm personelimiz adına teşekkürlerimizi iletiyoruz. Odalarımızın temizliği ve konforu hakkındaki olumlu geri bildiriminiz de bizi ayrıca mutlu etti.Spa merkezimizde Duru Hanım'dan aldığınız masaj hizmetinden memnun kaldığınızı öğrenmek bizi sevindirdi. Sizi tekrar ağırlamak ve bu keyifli deneyimi yeniden yaşatmak için sabırsızlanıyoruz. Sizlere ve sevdiklerinize keyifli günler dileriz, tekrar görüşmek üzere!Saygılarımızla,

10/10 Excellent

Charbel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Mr Semih El Baba made this vacation exceptionally memorable. Excellent job Mr Baba!!!
Stayed 6 nights in Aug 2023
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 2 Dec 2023
Dear Guest Charbel,We really appreciated your kind words about your experience and will proudly share them with our team. We are looking forward to welcoming you back for another unforgettable experience. Best Regards,

8/10 Good

Stacey Anne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good food ok service.
Büşra on guest relations was excellent and kept in touch with us on what's app regularly. The spa organisation leaves much to the imagination! We made an appointment which didn't exist and could not be rearranged which was annoying since I had reserved it a month ago before even arriving at the hotel. In short, the food was good, the service was not the best. Not like other Rixos where I've stayed.
Stayed 3 nights in Aug 2023
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 29 Aug 2023
Dear Stacey Anne,Thank you for sharing your feedback regarding your recent stay at Rixos Premium Göcek. We're pleased to hear that Büşra from guest relations provided excellent service and kept in touch with you regularly.While we're glad to hear that you enjoyed the food, we're disappointed to learn that the service didn't meet your expectations and wasn't up to the standards you've experienced in other Rixos properties.Your feedback is valuable to us as we continuously strive to improve our guest experiences. We appreciate your visit and hope to have the opportunity to provide you with a more satisfactory stay in the future.Best regards,

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an absolutely amazing time at Rixoa premium Gocek. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Stayed 3 nights in Aug 2023
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 25 Aug 2023
Dear Jamil,Thank you for sharing your wonderful experience at Rixos Premium Gocek. We are thrilled to hear that you had an amazing time during your stay. Your compliments about our spacious and spotless rooms, delightful breakfast buffet, and attentive staff are greatly appreciated. Providing a comfortable and enjoyable experience is our utmost priority, and we're glad to know we succeeded in doing so.We look forward to welcoming you back for another memorable stay.Warm regards,

10/10 Excellent

Aseel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect, the service, the quality, especially can in pool service
Stayed 4 nights in Aug 2023
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 16 Aug 2023
Dear Guest Aseel,Thank you for taking time and share your wonderful feedback with us.We're so pleased to hear that you've enjoyed your stay and hotel facilities. Your comments are really helpful for the entire Rixos Premium Gocek team to encourage us to improve our personalized service. We will be looking forward for your next stay in our hotel. Kind Regards,

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2022
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 5 Oct 2022
Dear Mr. Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four nights at the Rixos
Having stayed in the Rixos back in 2018 we were very impressed on our latest trip and would consider staying there again. Staff across all parts of the resort were very friendly and efficient. The quality of food was very good with a wide range of dishes. Particularly impressed by Azur lunches.The secret beach was kept immaculately clean as were all the publi sreas and toilets across the estate. Grounds were kept clean and tidy. Very sorry to leave.
Stayed 4 nights in Sep 2022
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 30 Sept 2022
Dear Mr. Stephen,First of all, we really appreciates your kind words about our hotel and we are truly thankful that the services provided by our dedicated team members of Rixos. Looking forward to appreciating our team members you mentioned for a job very well done!Best Regards,

10/10 Excellent

aykut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thank you
Stayed 4 nights in Sep 2022
Response from Semih ELBABA - Rixos Premium Göcek Hotel Manager on 30 Sept 2022
Dear Mr. Aykut,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Rawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! They have amazing accommodations, and they think of the customer both in the mornings and night for some activities. And guess what? They’re FREE! Will book there again and again 👍
Stayed 4 nights in Jun 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 3 July 2022
Dear Rawan, Thank you for taking time and share your wonderful feedback with us. We're so pleased to hear that you've enjoyed your stay and hotel facilities. Your comments are really helpful for the entire Rixos Premium Gocek team to encourage us to improve our personalized service. We will be looking forward for your next stay in our hotel. Kind Regards,

6/10 Okay

Ozgur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Bad management. Lost something at the hotel and contacted guest relations. Had to contact guest relations and the reception several times after that. It turned out the item we lost was at a spot we had wanted them to look for but they never did. So it was never found. We called reception again for a 4th time an complained about that fact. Nobody got back to us or apologized till this day. This shows there is something wrong with the management.
Stayed 3 nights in Jun 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 3 July 2022
Dear Mr Sener, Providing the highest level of hospitality is first priority of Rixos’s standards, we truly sorry about falling short of meeting your expectations and for the inconvenience that you experienced. Please be truly assured we take all feedback very seriously and hope that we will get a chance to turn your impression around in the future. With all our best wishes,

10/10 Excellent

Najda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like a little village with many restaurants. İt is a beachside property however the beach for swimming is a 5 minute boatride. With boats going back and forth frequently.
Stayed 2 nights in May 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 11 June 2022
Dear Ms Nadja, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Hamad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was great experience and it is very great place. I did enjoy my time With all the great service they have.
Stayed 3 nights in May 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 20 May 2022
Dear Mr. Hamad, We really appreciated your kind words about your experience and will proudly share them with our team. Looking forward to welcome you back again whenever life brings you to Rixos Premium Gocek. Best Regards,

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient place Good nature Lovely place to stay
Stayed 7 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 6 May 2022
Dear Mr Mohammad, Thank you for leaving us five-star review and mentioning our professional staff. We work hard to make sure every stay is a great one. We hope that you stay again and hopefully for a longer time at Rixos Premium Gocek. Kind Regards

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you can….STAY HERE!! Beautiful
An absolute fantastic holiday here!! We needed a break but this stay was exceptional. We stayed in a friends suit which was plenty big enough with two separate bathrooms. The room was spotless, bed super comfortable and pillows supportive but soft. Our mini bar/fridge was well stocked daily with drinks and snacks. Each night we had an amazing nights sleep. The cocktails (all drinks soft and alcoholic branded) well made and plenty of choice. The People's restaurant had a great choice of menu and food was served hot. The Turquoise was buffet and plenty of selection. The one and only complaint was sometime the dishes were not hot enough but I appreciate that is difficult to keep food warm and at the same time not to dry out. Try the evening when the sushi chef visits, very good! Definitely take the complimentary boat trip to the beach and you MUST hire a cabana for the day, excellent day spent their relaxing. The hotel staff and reception were very accommodating and the communication via WhatsApp was simple and effective. Overall an exceptional hotel and holiday....we will most definitely be looking at future stays with Rixos hotels.
Stayed 9 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 29 Apr 2022
Dear Mrs. Amy, We very much appreciate your comments regarding your stay at the Rixos Premium Göcek. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another exceptional journey with us. Best regards,

10/10 Excellent

ATILLA

Stayed 3 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 29 Apr 2022
Değerli Misafirimiz, Bu güzel geri bildiriminiz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel and staff were great.
Stayed 3 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 29 Apr 2022
Dear Guest, Thank you for taking time to share this comment with us. Your comments are really helpful for the entire Rixos Premium Gocek team to encourage us to improve our personalized service. We will be looking forward for your next stay in our hotel. Kind Regards

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect, food is amazing and staff is very friendly and helpful
Stayed 3 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 29 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Mohammad

Stayed 3 nights in Apr 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 24 Apr 2022
Dear Mr. Mohammad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Sabet, OAKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend For sure you will enjoy stay at this hotel It should be your first choice if you visit this area
Stayed 2 nights in Mar 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 1 Apr 2022
Dear Guest Sabet, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Kayode

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 25 Mar 2022
Değerli Misafirimiz, Kıymetli zamanınızı ayırıp tatiliniz ile ilgili değerlendirmeleri bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Sizleri tekrar Rixos Premium Göcek’te ağırlayabilmek dileğiyle... Saygılarımızla,

10/10 Excellent

Fouad

Stayed 3 nights in Feb 2022
Response from Semih Elbaba Rixos Premium Göcek General Manager on 23 May 2022
Dear Guest Fouad, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

ata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a winter break vacation, the staff made the difference for excellent stay. Full amenities are available starting April.
Stayed 2 nights in Jan 2022
Response from Semih ELBABA Rixos Premium Göcek Genel Müdürü on 3 Feb 2022
Dear Mr. Ata, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards Semih Elbaba Rixos Premium Göcek General Manager

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it.
Stayed 2 nights in Jan 2022
Response from Rixos Premium Gocek on 22 Jan 2022
Dear Guest Maxwell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Semih ELBABA Rixos Premium Göcek Genel Müdürü on 22 Dec 2021
Dear Mr. Jamal, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards, Semih Elbaba Rixos Premium Göcek General Manager

10/10 Excellent

EREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cennetten bir parça
Harika bir doğa içinde eşsiz koya sahip bir otel. Cennetten bir parça adeta.
Stayed 2 nights in Jul 2021
Response from Semih ELBABA Rixos Premium Göcek Genel Müdürü on 20 Nov 2021
Değerli Misafirimiz Eren Bey, Güzel yorumlarınızı okumak ve tesisimizden bu kadar memnun ayrılmanız bizleri çok mutlu etti. Sizleri tekrardan ağırlamaktan memnuniyet duyacağız. Saygılarımla, Semih ELBABA Rixos Premium Göcek Genel Müdürü

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I visited the Rixos Premium Gocek 17-24th October 2021 - we are both in love with the place and so grateful to the staff there for how they looked after our needs, especially Murat, Selcuk and Nizam. We booked a 7-day all inclusive stay at the hotel as a last minute break - we were looking for some sun and relaxation after a stressful year and we got everything that we were looking for. The hotel is lovely, it is located in a marina with good/big yachts (!), right on the sea front in amongst the hills and the beautiful clear turquoise sea. It is really lovely. We stayed in a Deluxe Suite (there are better rooms available) and the rooms was lovely – a good size room, lovely comfy bed, well decorated and well kept. The room’s mini-bar is included at no extra costs and had a good mix of drinks and snacks – re-stocked every day. The rooms are in two story blocks of about 10 rooms each, spaced out well and surrounded by tress – so a really nice setting. Everything is really well located – restaurants, pool, spa, gym and access to the boat to the beach. There is a gym with equipment, weights and an outside workout space – it is open early too late, with a good mix of classes everyday should you wish. We just used the equipment and weights – but I think that not all classes were running because of how late it was in the season. There is also a tennis court. The pool area is lovely, two pools - with a pool bar, but we spent most of our time on the beach. You have to
Stayed 7 nights in Oct 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 1 Nov 2021
Dear Mrs. Janine, We would like to thank this very detailed and great feedback! We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Rixos Premium Gocek team, we thank you for your feedback. It was our pleasure to have you stay with us. We would like to thank you once again and hope to have the pleasure of welcoming you to Rixos Premium Gocek in the nearest future. Kind regards,

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
perfect hotel for a longweekend stay , i ll come again sure :)
Stayed 2 nights in Oct 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 15 Oct 2021
Dear Mr. Hasan, Thank you for taking time and share your wonderful feedback with us on Hotels.com. We're so pleased to hear that you've enjoyed your stay and hotel facilities. Your comments are really helpful for the entire Rixos Premium Gocek team to encourage us to improve our personalized service. We will be looking forward for your next stay in our hotel. Kind Regards Semih Elbaba Rixos Premium Göcek General Manager

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food needs improvement
Great Hotel with very Nice facility and amazing service. However the biggest disappointment at the hotel was their Food . wasnt up to the caliber that you would expect from a Rixos , whether at the buffet or the restaurants .Food lacking taste and quality IMO.Needs improvement on that side.
Stayed 3 nights in Aug 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 4 Sept 2021
Dear Mr. Ibrahim, We would like to thank this very detailed and great feedback, all recommendations and critiques also will be forwarded to our management team. Rixos Hotels always prefer to listen all its customers and do our best to improve details according to expectations. We are happy to be created a happy holiday experience and hoping to see you soon again at Rixos. Kind regards,

8/10 Good

ebtihal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 21 Aug 2021
Dear Guest, Thank you for leaving us this review. We work hard to make sure every stay is a great one. We hope that you stay again and hopefully for a longer time at Rixos Premium Gocek. Kind Regards, Semih Elbaba Rixos Premium Göcek General Manager

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with my wife on this holiday .Everything was super . Their staff were very helpful and smiling. i was very specially pleased with 5 staff members as they were extremely helpful even when it was not their job to do it . These are their names 1]Elif Yabas 2]Mohamet Mahmoutoglu. 3]Guven Kaya 4]Gokge Oktan 5]Hakan Uysal nb : sorry if any name mistakes as they were in turkish The hotel is lucky they made Rixos proud Andre and Rena
Stayed 4 nights in Jun 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 25 June 2021
Dear Guest, Thank you for taking time and sharing this great feedback with us. These kind of comments are really valuable in order us to enhance our motivation. Also creating good memories for our guests is our main aim in Rixos Premium Gocek. It will be a pleasure for us to be your host again in your next trip to Gocek. Kind Regards, Semih Elbaba Rixos Premium Göcek General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Covid önlemleri beklediğimiz derecede değildi. Otel güzel konforlı fakat olağan temizlik hijyen önemlerinin dahi aksatıldığı durumlar var. Yemekler çok lezzetsiz. Ama deniz plaj oeyzaj çalışanlar olağanüstü. Birdaha ancak covid biterse geliriz. Onun dışındaki herşey için Teşeklürler.
Stayed 3 nights in Jun 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 25 June 2021
Değerli Misafirimiz, Zaman ayırıp paylaşmış olduğunuz değerli düşünceleriniz için teşekkür ederiz. Rixos Premium Göcek otelimizde geçirmiş olduğunuz tatilden genel memnun ayrılmış olmanızdan büyük mutluluk duyduk. Diğer taraftan yapıcı eleştrileriniz için de ayrıca teşekkürler, her türlü temenniyi markamızı daha da ileriye taşımak adına bir şans olarak görmekteyiz. Başka bir tatil programınızda sizleri yeniden misafir edebilme ayrıcalığını yaşamayı dileriz. Saygılarımla, Semih ELBABA Rixos Premium Göcek Genel Müdürü

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotels' food & beverage is quite insufficient especially if you are a vegetarian or vegan. Unfortunately, I didn't satisfied at all since I had to eat pastry during my accommodation. Beside, the alcohol they serve is not qualified but regular ones. The nature where the hotel located is magnificent! However the ants invaded our bathroom and our bed. Our expectation was quite high about the property however it couldn't been met. We won't prefer to stay this hotel again.
Stayed 2 nights in May 2021
Response from Semih Elbaba Rixos Premium Göcek General Manager on 7 June 2021
Dear Guest, Providing the highest level of hospitality is first priority of Rixos’s standards, we sincerely apologize for falling short of meeting your expectations and for the inconvenience that you experienced. Please be truly assured we take all feedback very seriously and hope that we will get a chance to turn your impression around in the future. With all our best wishes,

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2021
Response from Semih Elbaba Rixos Premium Göcek General Manager on 7 June 2021
Dear Guest, This comment is certainly the highlight of our day to hear from guests who enjoyed their time with us at the Rixos Premium Gocek. Your kindest feedback is very much appreciated and we look forward to welcoming you back again soon. Best Regards,

6/10 Okay

Bora

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Denize girmek için ideal bir otel degil
Yemekler ve oda rahatlığı çok guzeldi, memnun kaldik ancak otelin deniz e kıyısı olmasına rağmen yat parki olmasi sebebiyle denize girilmesi mümkün değil, demirli yatlar sebebiyle deniz manzarası da yok. Bunlari dikkate alarak tercih edin
Stayed 3 nights in Mar 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 2 Apr 2021
Değerli Misafirimiz Bora Bey, Otelimiz ve ekibimiz ile alakalı olumlu ve olumsuz yönleri içeren detaylı incelemeniz için teşekkür ederiz. Rixos Ailesi olarak gelişebilmemizin tek yolu; siz kıymetli misafirlerimizden aldığımız geri bildirimler sayesinde gerçekleşebilir. Göcek kıyıları tamamen yat limanlarından oluştuğu için sadece koylarda denize girilebilmektedir. Geri bildirimleriniz için, tüm Rixos Ailesi adına teşekkür ederiz. izleri tekrar Rixos Premium Göcek’te ağırlamak dileğiyle.. Saygılarımla

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is wonderful but staff exceptional especially at the restaurant. I loved everyone one of them. The only disappointments were related to VIP perks that didn’t include with what Expedia announced and the SPA which seemed like it needed some maintenance.
Stayed 4 nights in Mar 2021
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 2 Apr 2021
Dear Guest, Providing the highest level of hospitality is first priority of Rixos’s standards, we sincerely apologize for falling short of meeting your expectations and for the inconvenience that you experienced. Please be truly assured we take all feedback very seriously and hope that we will get a chance to turn your impression around in the future. With all our best wishes,

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Hotel Management on 11 Jan 2021
Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Semih Elbaba Rixos Premium Göcek General Manager

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 star hotel
Amazing hotel. Very good rooms. Especially their beach which you can access with boat wonderful.
Stayed 1 night in Nov 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 13 Nov 2020
Dear Mr. Hakan Baran, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 29 Oct 2020
Değerli Misafirimiz Cem Bey, Rixos Premium Göcek’e göstermiş olduğunuz ilgi ve nazik geri bildirimleriniz için teşekkür ederiz. Sizleri en kısa zamanda otelimizde yeniden ağırlamayı dileriz. Saygılarımızla

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 14 Oct 2020
Dear Mrs Joanna Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in gocek
Amazing hotel, wonderful service and kind stuff.
Stayed 2 nights in Jun 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 14 Oct 2020
Dear Guest Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Oubai

Stayed 2 nights in Sep 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 14 Oct 2020
Dear Qubai Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Mohamad a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 14 Oct 2020
Dear Mr Mohamad Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, We hope to have the pleasure of welcoming you again in the future! Kind Regards

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a blast, What a wonderful hotel. Incredible staff, Amazing food, stunning location. Our barman Yusuf by the pool was a legend. Never had such amazing service. Cocktails, fruit platters and tasty snacks were nonstop. We will be back ASAP. Thanks Guys Jason & Jelena
Stayed 2 nights in Jun 2020
Response from Semih Elbaba Rixos Premium Göcek Genel Müdürü on 15 July 2020
Dear Mrs. Jelena & Jason, Thank you for leaving us review and mentioning our professional staff and hotel facilities. We work hard to make sure every stay is a great one. We hope that you stay again and hopefully for a longer time at Rixos Premium Gocek. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Enjoyed one night stay at this hotel on our way from Antalya to Bodrum
Stayed 1 night in Feb 2020

6/10 Okay

Bora

Liked: Cleanliness, room comfort
Food and service Quality get worse compared last year
Stayed 3 nights in Sep 2019
Response from Guest Relations team on 2 Oct 2019
Dear Bora, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. All The Best,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t mention Vip access on hotels your are not sure that they will provide .... they didn’t know anything about it at the check in
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience. Nice location, good facilities, very good food. Service quality seemed to depend heavily on who is looking after you.
Stayed 3 nights in Jul 2019
Response from Guest Relations team on 9 Aug 2019
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. All The Best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Guest Relations Team on 31 July 2019
Dear Guest, Thank you very much for taking the time to share your experience with us. On behalf of the whole Rixos Premium Gocek team, we hope to have the pleasure of welcoming you again in the future! All The Best,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The facilities were lovely and the food was great. There could be more activities and the staff customer service could be improved greatly! None of the staff seemed very friendly and weren’t smiling and engaging with customers.
Stayed 2 nights in Jul 2019
Response from Guest relations on 23 July 2019
Dear Guest Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. All The Best