Riad Norma, in the heart of Fes El Bali, offers a tranquil garden, rooftop terrace, outdoor pool, and is a short walk to the Blue Gate. Enjoy continental breakfast, in-room WiFi, bike rentals, and staff assistance with local tours.
Located in Fes, Riad Norma is in the city centre. The area's natural beauty can be seen at Parc Jnane Sbile and Atlas Garden, while Dar Batha Museum and Talisman Art Gallery are cultural highlights. Kassr Annoujoum Ducci Foundation and Fondouk Tsetouanien are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Fes travel guide
Take advantage of free continental breakfast, a free daily manager's reception and a rooftop terrace at Riad Norma. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool, along with sunloungers and pool umbrellas
A free shopping centre shuttle, bike hire and self-parking (surcharge)
A TV in reception, concierge services and smoke-free property
A front desk safe, outdoor furniture and multilingual staff
Room features
All guest rooms at Riad Norma feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Offsite parking available from 6:00 AM to 10:00 AM; MAD 50 per night; discounts available
24-hour return airport shuttle on request for a surcharge
Bus station shuttle (surcharge)
Free shopping centre shuttle
Secured, covered parking on site (MAD 50 per night)
Limited on-site self parking
Food and drink
Free continental breakfast available daily 8:30 AM to 10 AM
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Things to do
Bicycle rentals
Library
Outdoor pool
TV in common areas
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Outdoors
Garden
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
1 floor
Built in 1938
Fireplace in lobby
Mosquito nets
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Limited room service
Restaurant dining guides
More
Air conditioning
Safe
Window screens
Policies
Check-in
Check-in start time: noon; check-in end time: 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 12
Check-out
Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are available for MAD 400.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
Airport shuttle transfer per adult: MAD 200 (one-way)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MAD 200 per room (one-way)
Covered self-parking fee: MAD 50 per night (in/out privileges)
Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
Rollaway bed fee: MAD 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Guests under 12 years old are not allowed in the swimming pool
Property is also known as
Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes
Frequently asked questions
Does Riad Norma have a pool?
Yes, this property has an outdoor pool.
Is Riad Norma pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riad Norma?
Self-parking is available for MAD 50 per night.
What time is check-in at Riad Norma?
Check-in start time: noon; check-in end time: 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Riad Norma?
Checkout is at 10:30 AM.
Does Riad Norma provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MAD 200 per room applies.
Where is Riad Norma located?
Located in Fes El Bali, this riad is within a 15-minute walk of Glaoui Palace, Kassr Annoujoum Ducci Foundation and Dar Batha Museum. Place R'cif and Sidi Moussa Tannery are also within 15 minutes.
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Reviews
Riad Norma Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Location
10
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 41 out of 46 reviews
10 - Excellent
41
Rating 8 - Good. 5 out of 46 reviews
8 - Good
5
Rating 6 - Okay. 0 out of 46 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 46 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 46 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Kaya
30 Nov 2025
Liked: Cleanliness, staff & service, amenities
Kind staff, beautifully restored riad from the 14th century.
Yousef has been wonderful towards us. He is a great host. Lovely breakfast, good location, clean and kind people. The location is key here, if you get spot too deep you would have to carry your own luggage up and down the streets. Norma has a great location near the gate
Nogol
Stayed 2 nights in May 2025
10/10 Excellent
Alvaro
26 Apr 2024
Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
This is the most beautiful riad we have ever seen. We stayed in the Aida Suite on the first floor. Monique and Younas welcomed us and were amazing hosts and to great care to ensure our stay was perfect! It was hard to leave such a beautiful place!
This is the most beautiful riad we have ever seen. We stayed on the first floor. We were welcomed warmly and our amazing hosts took great care to ensure our stay was perfect! It was hard to leave such a beautiful Riad!
Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.
Séjour fantastique au Riad Norma. La qualité de l'accueil et la bienveillance de l'hôtesse y font beaucoup ! Petit déjeuneur extra qui permet de préparer une bonne journée de découverte des petites rues et des souks de la Medina.
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Loved everything about this place, Monique, the owner, has a great taste in furniture and interior of the villa. The breakfast was awesome. But what we were most touched by was her kindness and great hospitality. She was so kind to help us find our lost item and even accompanied us to the police. The hotel staffs were all friendly and helpful as well to get reservations or give directions for us. Staying here was definitely made our stay in the city. Highly recommended.
Unser Aufenthalt im Riad Norma war sehr gut und das Team ist sehr freundlich, willkommenheissend und zuvorkommend. Wir fühlten uns sehr Wohl und würden das Riad von herzen empfehlen.
Riad familial admirablement rénové.
Accueil de MONIQUE, la propriétaire, absolument délicieux.
Chambre Norma digne des mille et une nuits.
Jardin très agréable au milieu des orangers.
Verified traveller
Stayed 2 nights in Mar 2019
8/10 Good
Yuxuan
11 Feb 2019
Liked: Cleanliness, staff & service
Overall satisfactory experience.
My review could be slightly biased since I'm judging from an international perspective without an understanding of the Moroccan local standards.
Pros : Friendly staff, stunning garden, perfect location in the Medina with easy access to an exit to get a cab.
Cons: Insufficient and out-dated room facilities. In my specific room there was no drainage on the bathroom floor which resulted in me wiping off the water for 5 min every morning after shower. Given the price I paid in a low season, I also expected better room services which turned out to be mediocre.
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Amazingly pretty hotel!! Interior decoration, potyery, furnishings are so beautiful and worth looking once. The location is not so far from downtown Fes, around 10 minutes walking. The owner and staff are so kind tjat you can beg them advice how to enjoy Fes.
One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique.
Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time.
Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle.
Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina.
My highest recommendation!