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"Good"

"Avoid the hotel if you are looking for a clean and river frontage property as they cannot guarantee you a view room even if you booked and paid in advance. Hotel is dated, air conditioner filers thick with dust (we cleaned them) and breakfast controlled buffet with little choice and small portions. Front desk experience poor, staff who claimed lost booking, no rooms we pre available paid for available and does not guarantee poor skills. Didn’t feel like the customer but a burden. Poor skills. Expedia however very good to rectify the booking confusion when contacted. "

"The staff was very friendly and helpful."

"A unique pleasant stay. Great staff. Beautiful room in a historic mansion. Wonderful breakfast. Will stay again when in the area."

"Good "

"We were pretty upset when we returned to our room and up above us was loud music and jumping on the floor that continued for hours. we complained, there was another room who complained but they didn’t stop to make a long story short we ended up having to change rooms in the middle of the night. We paid for a suite and ended up in a regular room. Front desk Staff was amazing and the gentleman that I believe worked as maintenance was great, however, housekeeping, and a couple of other ladies from the kitchen were extremely rude and not friendly at all. "

"No rubber mat for tub. I almost slipped and fell. No desk lamp."

"Fabulous stay. Friendly staff. The best breakfast ever!"

"Friendly and helpful staff"