Ferguson Street Reserve Tours and Activities

Clean and organized. Recently renovated. Receptionist is very friendly and helpful.

Staff were friendly, helpful and efficient. The room was spacious and clean and the bed was comfortable. There were a few aspects of the hotel that were dated or could use an upgrade like the hallway carpets in some areas were quite old and stained. The shower was very average and could also use an upgrade. I found the aircon very loud overnight which impacted sleep quality. There was also only shampoo in the shower, but no conditioner which was an inconvenient surprise. Other than these few areas of improvement we really enjoyed our stay and the value for money was great. The pool was relaxing! Most of the canapes in the Club lounge were delicious, although there were hot chips kept in a chafing dish and due to condensation they were completely soggy. Few spots to improve, but would still happily stay again

Excellent place to stay if you have to stay somewhere in Auckland CBD. Being a casino property it has heaps of security and places to eat and drink.