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"Staff very helpful despite very limited English and our very very poor Chinese."

"Nice hotel. Great location. I wish I had more time there."

"This is a hotel located smack in the middle of Hualien, close to most amenities and sights. The restaurant buffet is magnificient, providing a great variet of dishes involving fresh seafood and local produce. The staff is helpful and friendly. The rooms are spacious and the toilets have bidets, which is quite nice."

"Amazing foodzbeds , clean, would stay again"

"nice clean hotel"

"This is our ( a group of 3 couples) first time staying in a Kindness Hotel. As the name suggests, the whole hotel's provision and arrangement are full of "kindness". I'm impressed by the variety of food items in the breakfast buffet. Believe it or not the latte coffee is better than SB and their ice cream is better than the one we bought from an ice cream shop. There's abundant provision of quality toothpicks, serviettes, wet towels. For 2 nights we chose to take the "snacks " provided from 7-9 pm instead of having dinner outside since we are not big eaters. The rooms are bright, clean and tidy with ample provision of toilet paper. (We stayed in a Taipei hotel a few days later. That hotel did not even provide one spare roll of toilet paper.) There is also free laundry facility. We would definitely book again in the future. Thanks a lot for the kindness that you show to your visitors. We were greatly impressed."

"Great hotel "

"Very nice hotel convenient to the train station. Lobby staff very sweet."

"The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night. "