"I was impressed immediately when I walked through the front door. A man was mopping the front desk area and it smelled so clean! Everyone was friendly and efficient. Even before I arrived, the manager had contacted me through text. I was able to explain my situation (major water leak at home requiring complete replacement of ALL the pipes) and state that I wasn’t sure how many nights I’d need. Management agreed to work with me. In addition, my 88 yo mother was with me and needed accessible facilities. Our room was close to the elevator so she wouldn’t have to walk too far, and had grab bars in the bathroom.
I arrived at breakfast the next morning around 9:00. Almost everything was gone, but the sweet hostess was doing a bang up job trying to restock. Apparently the night crew had failed to defrost several of the items, so it was taking much longer to get food out to the guests. But wow! Scrambled eggs, sausages, biscuits & gravy, egg white vegetable omelet, hot cinnamon rolls, pastries, cereals, juices, yogurt, coffee, and equipment for rice, oatmeal, and pancakes. Wow!
The beds were extremely comfortable. I appreciated the 4 pillows - 2 firm and 2 soft. Mom is 4’ 8” and couldn’t get into the bed without help. Even I had to hop to get up into the bed, and I’m 5’ 6”. But very comfortable! We laughed as I rolled Mom up and into bed each night.
I will use this hotel for guests visiting.
Exceptionally clean facility, friendly staff, sweet housekeeping! Great hotel!"