Matala Bay Hotel

Property class: 3

Choose dates to view prices

Consider a stay at Matala Bay Hotel and take advantage of a poolside bar, a terrace and shopping on-site. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a firepit and 2 coffee shops/cafes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk with a flat-screen TV, a wooden cabinet, a telephone, and a window with a view of the outdoors.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room Single Use

A neatly made bed with striped bedding, a wooden headboard, and a bedside lamp.

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Quadruple Room (Family-Open Plan)

Room

Deluxe Quadruple Room (Family-Open Plan)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Suite, 2 Bedrooms

Room

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Triple Room

Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
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About the area

Located in Faistos, Matala Bay Hotel is in the historical district and near the beach. The area's natural beauty can be seen at Agiofarago - Marsalo and Beach of Matala, while Museum of Cretan Ethnology and Museum of Messara are cultural highlights. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and ecotours nearby. Visit our Matala travel guide
Map
Matala, Faistos, Crete Island, 70200

What's nearby

  • A rocky landscape with numerous caves and a person standing on a ledge.
    Beach of Matala
    5 min walk - 0.5 km
  • Roman Caves
    7 min walk - 0.6 km
  • Caves of Matala
    9 min walk - 0.8 km
  • Red Beach
    10 min drive - 1.6 km
  • Palace of Phaistos
    18 min drive - 12.2 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    72 min drive

Restaurants

  • Zafiria Cafe
    7 min walk
  • The Mermaid Matala
    5 min walk
  • The Two Brothers Restaurant
    6 min walk
  • MAD IRIE
    7 min walk
  • Anemi
    7 min walk

About this property

Matala Bay Hotel

  • Family-friendly hotel in a shopping district
  • A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Matala Bay Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a firepit and 2 coffee shops/cafes.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and a children's pool, along with pool umbrellas
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), bike hire and express check-out
    • Free newspapers, a front desk safe and coffee/tea in reception
  • Room features
  • All 75 individually furnished rooms boast comforts, such as free international calls and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and hairdryers
    • 25-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and fridges

Similar properties

A poolside area with lounge chairs, a thatched umbrella, and a stone wall.
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Faistos
  • Pool
  • Breakfast included
  • Kids’ pool
  • Free Wi-Fi
8.4 out of 10, Very good, 190 reviews
The price is AU$101
includes taxes & fees
28 Oct - 29 Oct
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Frequently asked questions

Does Matala Bay Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 6:00 AM to 11:30 PM.

Is Matala Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matala Bay Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Matala Bay Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Matala Bay Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Matala Bay Hotel located?

This family-friendly Faistos hotel is located in the historical district, within a 10-minute walk of Beach of Matala, Caves of Matala and Roman Caves. Matala Caves and Church of Our Lady are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matala Bay Hotel Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 8 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and spacious, great balcony very good a/c a plentiful buffet breakfast was included. Staff were overall very friendly, lovely pool and garden area with pool bar also a lobby bar too. 500 metres easy flat walk to the cafes and beach of Matala, but far enough away to be chilled and peaceful I would definitely recommend this hotel to anyone visiting Matala
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close to the beach.

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Matala

The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was small. The shower tray filled with water. Breakfast ok for 3 star. AC good
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscine fut bien appréciée. Le resto de l’hôtel offre de très bon repas. L’hôtel est très bien situé
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort
Ça
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour nous

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très bien placé. Accès à pieds à Matala en moins de 10 minutes. Superbe hôtel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel i dejlige Matala

Simpelthen en perle, og kan kun anbefale hotellet. Suveræn beliggenhed og dejlig morgenmad.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Dejlig beliggenhed, meget sødt og imødekommende personale.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.
Stayed 6 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix. pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ein Hotel halt.

Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.
Stayed 3 nights in Jun 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist. Es ist das letzte Mal das wir bei Expedia gebucht haben. So etwas ist mir noch nie passiert. Viele Grüße
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bright & very handy hotel

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bas de gamme. Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau... Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme. Je déconseille fortement cette établissement. Seul point positif son emplacement proche du centre de Matala et de la plage.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matala beach 2021

L’hotel dista a meno di 5 minuti a piedi da Matala beach. Pulito e dotato di personale cortese e molto disponibile. Abbiamo soggiornato in 3 in una stanza “deluxe” situata al 4º piano per una sola notte. L’ascensore non funzionava ma i bagagli ci sono stati fatti pervenire in stanza mediante un ascensore di servizio. Colazione continentale abbondante con alcuni alimenti cotti al momento di servirli.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Bon séjour

Chambre un peu vieillotte. La salle de bains nécessiterait un rafraîchissement. Pour le reste, rien à dire. Petit-déjeuner copieux, piscine agréable, hôtel au calme légèrement à l’écart du centre ville. Je recommande cet établissement
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel
Stayed 1 night in Aug 2021