Fairy Hill Holidays from AU$4,942

My family & I stayed at this resort last year, it was amazing. It’s why we returned. Big mistake! Not sure what happened, but I can say I will not be back. It started w/ our room, which let’s just say, I had to complain & the manager was nice enough to give me an upgrade, so that was a positive. However, we were only given wash clothes day 1, I had to call or physically go get them after that. My mom saw housekeeping & asked for one & was refused. The food was awful except for the Hibachi, that was good. The Italian place was really bad. Limited kid options. On the kids water park side there were so many bugs in the water my son refused to go back after the 1st day. Most bars close at 5. The pool bars ran out of frozen drinks by 2pm every day. The beds are like sleeping on bricks, and the staff was not as pleasant as the last time, esp at the buffet. When we went to the buffet we ordered drinks upon sitting and they didn’t come until we finished eating, 2/4 nights. Now the property is beautiful & I loved big pool, but by around 3 the water in the pool is so warm it’s like bath water. I had a medical issue & had to go to the nurse station is she was amazing. Then, I learned later they have a deal w/ the hospital so they send everyone there & I had to pay $800 upfront to even be seen. Taxi told me I should have googled a dr. Kerrol at the pool bar was the most pleasant person on the resort and made great drinks. It’s bad when a 10 year old is begging 2 go home.

This was our first time staying at Eden Bay. It was amazing! Staff and amenities were fantastic. The beach is a little rocky, but there were little pockets where the water was enjoyable. If the beach isn’t your thing, the pool offers ample space for relaxing. The food was on point; we particularly enjoyed dinner at the Steak House and at Sugar Cane. We will be back!

We had a great stay. The property is very spacious, so there is plenty of room to relax and enjoy your privacy. The food was delicious, and the service was excellent. The staff were attentive, friendly, and made us feel well taken care of throughout our stay. Overall, it was a wonderful experience, and we would happily visit again.

The staff was amazing! Entertainment was on point. The pools were great and the beach was nice. It’s likely just all inclusive food but after 2 days it felt repetitive and boring. Otherwise, it was a great stay.

The resort was amazing, my only concern is that there was not wheel chairs available at the resort, we had to order one that came all the way from Mobay.