Reception

Reviews of Value Inn Harrisburg - York

2 out of 5
Value Inn Harrisburg - York
70 robinhood drive, Etters, PA

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 203 reviews" "
Rating 8 - Good. 66 out of 203 reviews" "
Rating 6 - Okay. 57 out of 203 reviews" "
Rating 4 - Poor. 23 out of 203 reviews" "
Rating 2 - Terrible. 17 out of 203 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
eveything was fine.
Stayed 3 nights in Apr 2024
Response from Niel on 25 Apr 2024
Thank you for your excellent review. We appreciated. Hope to see you again

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The property is well maintained. The owner is very attentive and resolves any issues andvhelpscwith confirming the stay with Expedia. Out of all Inn's I've stayed of similar service this without a doubt has been the best.
Stayed 1 night in Feb 2024
Response from niel on 23 Feb 2024
Thank you for giving us a good review. We appreciate it very much. We will see you for a future stay.

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
wonderful experience no complaints whatsoever
Stayed 3 nights in Feb 2024
Response from niel on 12 Feb 2024
Thank you very much. We greatly appreciated

10/10 Excellent

Imad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Niel on 7 Nov 2023
Thank you for your kind review. We appreciate it. See you next time.

10/10 Excellent

Joseph, Gaithersburg

Stayed 1 night in Sep 2023
Response from Niel on 7 Nov 2023
Thank you for your kind review. We appreciate it. See you next time.

2/10 Terrible

Jitendra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Except for the helpful staff, the motel is in pretty bad shape. Very old damp smelling carpets, old building, furniture, cramped old washroom etc.. for the price we paid, we expected it to be in a better condition.
Stayed 1 night in Aug 2023
Response from Niel on 21 Aug 2023
Jitendra: Sorry that we did not meet your expectations. We are trying our best. I do agree that our building is old and our washrooms are small because the sink is outside the bathroom. We keep our property clean even though it has some age on it. Approximately 3 years ago, we changed the carpet and put new mattresses in the rooms. If you had told us during your stay about the above concerns, we would have made different arrangements, but you never complained about your entire stay. Sorry, we are unable to provide you with free overnight charging for your electric car. Also, the rate, you paid, for 3 people, is a reasonable rate for weekends.

4/10 Poor

Melissa

Disliked: Cleanliness
Very out-dated. Lady checking us in at night was rude. Smelled funky.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good Value Hotel.
Very good value hotel for a quick stay. Front Desk Lady was very strange to deal with. The microphone to the outside check in window either doesn't work or nobody knows how to use it. The rooms themselves are dated but clean and otherwise fine. The bathroom is very small so be prepared if you are a larger person.
Stayed 2 nights in Jul 2023
Response from Niel on 17 July 2023
Thank you for your review. We apologize for the difficulty in checking in. We use the night window after 11:00 p.m. Sometimes there is a problem with the microphone.

10/10 Excellent

Pebels

Stayed 1 night in Jun 2023
Response from Niel on 17 July 2023
We appreciate your kind review.

6/10 Okay

Anna

Travelled with family
Good
Stayed 1 night in Jun 2023
Response from Niel on 21 June 2023
Thank you.

8/10 Good

Terrie

Stayed 2 nights in Jun 2023
Response from Niel on 17 July 2023
Thank you for the good review. We appreciate it.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were absolutely phenomenal & so helpful. Quick check in, clean rooms!
Stayed 1 night in May 2023
Response from niel on 28 May 2023
Thank you very much. We greatly appreciated

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 1 night in May 2023
Response from niel on 23 May 2023
Thank you very much. This will help us

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very friendly and welcoming. The property and rooms are very clean.
Stayed 1 night in May 2023
Response from niel on 21 May 2023
Thank you very much for your kind review.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Owners are very friendly and welcoming. The rooms are very clean.
Stayed 1 night in May 2023
Response from Niel on 21 May 2023
We appreciate your kind response.

8/10 Good

PETE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Niel on 6 May 2023
thank you very much for the review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Niel on 24 Apr 2023
Thank you for your recent review. We appreciated.

10/10 Excellent

INCHUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Niel on 9 Jan 2023
Thank you very much. We greatly appreciated

10/10 Excellent

robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the place was clean. everything worked(TV, shower, etc) as it should. no bugs. nice place. could use some up dating. i would definitely stay here again.
Stayed 2 nights in Oct 2022
Response from Niel on 23 Oct 2022
Thank you very much. We appreciated your feedback.

6/10 Okay

gregory

Stayed 1 night in Sep 2022
Response from Niel on 7 Sept 2022
Thank you

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Very nice people running the property. They were kind and receptive to my needs. The property itself is old and there's not much to it except for the bed to sleep. The fridge in my room barely worked, so the stuff I put in it was only marginally cold.
Stayed 1 night in Jun 2022

8/10 Good

eric

Business traveller
Liked: Cleanliness, staff & service
Functional with adequate comfort and good rate.
Stayed 1 night in Jun 2022
Response from niel on 30 June 2022
Thank you for your kind review. We appreciated

8/10 Good

Cherryl

Travelled with family
Liked: Cleanliness, staff & service
Basic, no frills hotel. Convenient to highway, fast food, gas. Cold AC. No card lock on exterior doors
Stayed 1 night in Jun 2022
Response from niel on 30 June 2022
Thank you very much. We apprecited

4/10 Poor

Ray

Liked: Cleanliness
Trucker motel
TV remote didn’t work. Plain Jane trucker motel. I may have been the only guest otherwise
Stayed 2 nights in May 2022

10/10 Excellent

Erma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all. Stayed here before.
Stayed 4 nights in Nov 2021
Response from Niel Patel on 28 Nov 2021
Thank you very much for your kind reviews, We appreciated them.

6/10 Okay

Robin

Low budget crash place to stretch out
It was a good price for the location just off hwy. The room was musty smelling, furnishing very tired and old, 2 night stay left cloths in luggage, breakfast was basic cereal, toast/bagels, three bananas were just placed in fruit basket as husband and I arrived, milk and yogurt. coffee and juice were out in lobby. Only one packet each for coffee in room, if you wanted an extra coffee packet for you and your spouse, good luck. The evening counter person was cheerfully helpful. No elevator, so needed to carry heavy renaissance garb up to second level, not on main floor. Mattress and pillows were very soft ( well used) and in long need of being replaced. But all this being said, you get what you pay for. If your out for a get away at the Pen Renaissance Fair located at Mount Hope, it worked for low budget.
Stayed 2 nights in Sep 2021

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nothing exciting but it works
Real nice employees at the counter when checking in. Room was plain. Just need a shower and a bed after being at the local race track for a couple days.
Stayed 1 night in Aug 2021
Response from Niel Patel on 16 Aug 2021
Thank you for the nice review. We appreciate your feedback. We hope you will stay with us again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right price and nice accomodations. Friendly staff.
Stayed 1 night in Jul 2021
Response from Niel Patel on 19 July 2021
Thanks for a great review. We hope you will stay with us again in the near future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value Inn
Stayed here to avoid high charging hotels near Hersey Park. It is right off the highway. The park is about 30 ride from this hotel. Nice and quiet breakfast included!
Stayed 1 night in Jul 2021
Response from Niel Patel on 18 July 2021
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience. We look forward to seeing you again in the future!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Bed was not very comfortable.
Stayed 2 nights in Jul 2021
Response from Niel Patel on 13 July 2021
Thank you for your review.

8/10 Good

Dan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Niel Patel on 7 July 2021
Thank you for your kind review. We appreciated

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property offered the perfect value for what I needed, convienent to easy food options and right on & off the highway with no night time highway noise.
Stayed 2 nights in Jun 2021
Response from Niel Patel on 29 June 2021
Thank you for your kind review. We appreciated.

4/10 Poor

Jose Luis

Travelled with family
Disliked: Property conditions & facilities
Dissapointing
Got a non smoking room smelling pretty bad to cigarette.I had to keep the window open all night for ventilation. Very noisy, a lot of trailers around
Stayed 1 night in Jun 2021
Response from Niel Patel on 21 June 2021
Thank you for sharing your review. It saddens us to hear that your stay was anything less than satisfying due to the cigarette smell in your room. Certainly, this is not the kind of experience we would like our valued guests to have and we apologize for any inconvenience this may have caused you during your stay. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Niel Patel on 7 July 2021
Thank you very much for your review. We apprecited

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Niel Patel on 26 Jan 2021
Thank you very much for your kind review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, easy check in. Great for an overnight stay.
Stayed 1 night in Jul 2020
Response from Niel Patel on 3 Aug 2020
Thank you for sharing your review. This will help us a lot to keep up our promise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly very accommodating, just arrived rooms are fine
Stayed 1 night in Mar 2020
Response from Niel on 10 Mar 2020
Thank you very much, We appreciated

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
No frills, but better than expected.
The location and room were great. It was right off the highway and plenty of retail convenience type stores and places to eat. There was a Walmart just up the street. Fun things to do within 15-20 miles. Tried to get early check-in but it was not available. Also tried to give me the wrong room type when finally allowed to check in. The bed was supposed to be a queen but looked more like a double. However the bed was very comfortable nice and firm. The room was clean. Had to unplug a light and move the microwave in order to plug the microwave in. The refrigerator and microwave were on a plug controlled by the main light switch, so when light switch was turned off the frig and micro were too. The breakfast was shabby but didn’t expect much since the rate was cheap. I liked that they had smoking rooms. Overall it was well worth the price.
Dresser, TV, microwave, and refrigerator
Small bed
Spacious bathroom
Rake for clothes in bathroom
Stayed 1 night in Mar 2020
Response from niel on 12 Mar 2020
Thank you for review. We appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable quality. Come on a minumun of 50 words for a review???
Stayed 3 nights in Oct 2019
Response from Niel on 30 Oct 2019
Thank you very much for positive review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Breakfast was OK. Room was adequate. When booked asked for a lower level room and none was available.
Stayed 1 night in Oct 2019

8/10 Good

Philip

Stayed 4 nights in Sep 2019
Response from Niel on 13 Sept 2019
Thank you very much.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to arrive late and so I called And Esther was very accommodating and she also change my room to a smoking room which made me very happy I ask for late check out and they had no problem accommodating me great service great air-conditioning great bathroom great everything
Stayed 1 night in Sep 2019
Response from Niel on 5 Sept 2019
Thank you very much. See you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Niel on 5 Sept 2019
Thank you very much. We greatly appreciated

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and convenient
Excellent location for my work. Convenient to shopping and food. Great Wi-fi. Friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Roxi, Etters PA

Travelled with family
Disliked: Property conditions & facilities
The room had a fridge that was a plus i was not expecting. Rooms are small. Bathroom was super small. Area outside the tub in the bathroom is approx 2 feet by 4 1/2 feet. Door misses the toilet by inches. A heavy person would never be able to close the door while they are in the bathroom. The building has an overwhelming stench of stale cigarettes. It is disgusting. I would not stay there again
Stayed 1 night in May 2019

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities
Didn’t get what I request . Asked for queen bed but get full size instead also asked for non smokin room but in hall way there’s stench of smoking smell
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is really a truck stop. Truck cabs park in a parking spot in front of their rooms. All of the rooms are on ground level with a window looking out onto the parking lot. The amenities were very limited in scope. There were not enough electrical outlets for electronics, the lighting was very dim, a mini refrigerator was not standard (it had to be brought into the room if they had one available and multiple electrical outlets were used to support the refrigerator). There also was a hole smashed in the side of the fiberglass bathroom tub. The free breakfast was very minimal. Limited dry cereal options, a few mini pastries and coffee. We are used to non luxury hotel stays, but this place was less than minimal.
Stayed 2 nights in Jan 2019
Response from Niel on 1 Feb 2019
It's unfortunate that you did not give us your name so it makes it very difficult to respond to your concern. Truckers are human beings too, just like you. We do not discriminate against anyone. Ground floor rooms always have a window facing the parking lot. What's wrong with that? You are right about not enough electrical outlets. We just recently put all new LED lights in the rooms so I don't understand what you mean by dim lighting. What do you mean that a mini refrigerator was not standard in the rooms. We have refrigerators in all rooms. Also, there is no holes in our tubs. I don't know what you are talking about. We serve a continental breakfast and the price is included in the $50.00 room rate. You also forgot to mention that we serve bananas , yogurt, hot cereal, toast, bagels, waffles, juice (2 types) tea and hot chocolate. Sorry you were not happy with our accomodations.

2/10 Terrible

Mo

Disliked: Room comfort
Non smoking rooms too close to smoking rooms. Smoke steeped through walls.
Stayed 4 nights in Dec 2018