Hotels with Pool & Resorts in Esnandes

"I am unable to comment on this property. As when we arrived they had no reservation for us. They have taken our money and between them and Expedia we had nowhere to sleep for 2 nights!!!! At this time we cannot decern who is to blame. We will chase Expeida customer services for more answers "

"Our room was 004. Reception did not speak English and made no attempt to understand anything. One of the doors to the car park could not be locked as it had been forced and part of the frame was missing, this meant anyone could enter the passages to rooms. Room 004: window restraint was missing so we could not open window safely. The shower head was broken, could not raised, the soap dispenser in the shower was loose. The wc seat was broken. The soap dispenser by the sink was on the floor having been pulled off the wall- hence NO soap by the sink. Bulb missing over the sink making it difficult with limited light. I have already contacted Hotels.com auto talk and told this will be looked at. The pool was very nice I have stayed at the Hotel some years ago but will not be staying again. The whole hotel needed a refresh, including the very poor buffet breakfast. Nothing could compare with a B&B Hotel!!!!"