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"staff, pool and spa"

"We will come back) Thank for out holidays were amazing here ) "

" We had a fantastic experience at this hotel. largely thanks to the incredible staff. My husband unfortunately had an accident and broke his foot during our trip. The hotel manager went above and beyond to support us, he provided a wheelchair, arranged a very accessible room and were always available to assist. The breakfast was another highlight, fresh, delicious and offering a great variety each morning. I would definitely recommend this hotel for is outstanding service, excellent facilities and convenient location near the Pamukkale thermal pools. "

"Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car. "

"High quality thermal hotel with pool, thermal pool, steam room, hamam, massage, and more. Buffet breakfast and dinner too, which was nice"

"Great facilities, staff and breakfast. Big rooms. The pools are incredible for a hotel this size"

"This hotel was amazing, I would absolutely recommend it. Resort style pool, great spa with Turkish bath (I'd never had one before) at a reasonable price, massive dinner and breakfast buffet included, clean, everything you would want from a hotel!"

"Very friendly and accomodating staff"

"Room was excellent, clean and comfortable. Breakfast was good, but experienced a rude behaviour from one of the staff members. As a family of four, we needed to the used plates to be taken away from to make space, but we were ignored twice. The waiter named Raffet turned his head away, as if he didn’t want to acknowledge us. I couldn’t understand his strange behavour."