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"Great location and price. The staff were pleasant and answered questions, but I wouldn’t say they were proactive. The room was really nice. Perfect size for just myself. Only real frustration with this hotel and most in Europe- In cold weather, the AC seems to only allow a certain base temperature and it will seem to run the heat even if you don’t want it. I have to leave the window cracked open to be comfortable at night. They say they have luggage storage, but my experience was all that was is a luggage cart. No security and no tickets to ensure that no one can just grab your luggage. "

"The mini split air/heat worked amazing! And we needed to use air one day and heat the other! Rooms were very clean! All staff was amazing!"

"Spacious rooms, free self parking .. great restaurant and professional front desk"

"Muy bien ubicado, lindo y limpio y el personal super amable, el desayuno pequeño pero rico. "

"The Place Is, excellent, but the staff looks cold as ice. "

"Great hotel in the heart of Segovia"

"El personal superamable, todo bien organizado y limpio. Una excelente estadía "

"Staff very helpful brought a tea and coffee tray "

"Excellent "