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Hotel Kervansaray

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Consider a stay at Hotel Kervansaray and take advantage of a free breakfast buffet, a terrace and a garden. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A hotel room with a bed, a chair, a small round table, a nightstand, and a patterned rug.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a chair, a small round table, a nightstand, and a patterned rug.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two single beds, a small bedside table with a lamp, a mirror, and a nightstand with a remote control.

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Soundproofing, iron/ironing board (on request), free WiFi, bed sheets

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Erzurum City Center, a neighbourhood in Erzurum, is home to Hotel Kervansaray. Erzurum State Theatre and Turkish-Islamic Arts & Ethnography Museum are cultural highlights, and travellers looking to shop may want to visit Rüstem Pasha Caravanserai and MNG Mall. Visit our Erzurum travel guide
Map
1. Kazim Karabekir Cad. 17, Erzurum, Erzurum, 25100

What's nearby

  • Erzurum State Theatre
    6 min walk - 0.6 km
  • Rüstem Pasha Caravanserai
    7 min walk - 0.6 km
  • Lala Mustafa Pasa Mosque
    8 min walk - 0.7 km
  • Yakutiye Medresesi
    8 min walk - 0.7 km
  • Çifte Minareli Medrese
    13 min walk - 1.1 km

Getting around

  • Palandoken Station
    19 min drive
  • Erzurum (ERZ)
    19 min drive

Restaurants

  • Paşa Sofrası
    2 min walk
  • İrem Çay Evi
    3 min walk
  • Bulvar Cafe
    1 min walk
  • CNL Türkü Bar
    4 min walk
  • Kafayıfçı Muammer Usta
    3 min walk

About this property

Hotel Kervansaray

  • Hotel located in Erzurum City Center
  • You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Kervansaray. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Express check-out, express check-in and smoke-free property
    • Luggage storage, concierge services and a banquet hall
  • Room features
  • All guest rooms at Hotel Kervansaray have comforts, such as 24-hour room service, in addition to amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • LCD TVs with cable channels
    • Heating, daily housekeeping and phones

All-inclusive details

  • All-inclusive room rates at Hotel Kervansaray are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2022-25-0018

Frequently asked questions

Is Hotel Kervansaray pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Kervansaray?

Self-parking is free at this property.

What time is check-in at Hotel Kervansaray?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Kervansaray?

Checkout is at 1:00 PM.

Are there all-inclusive benefits at Hotel Kervansaray?

Some rate plans available at this property are all-inclusive.

Where is Hotel Kervansaray located?

Located in Erzurum City Center, this hotel is within a 10-minute walk of Erzurum State Theatre, Rüstem Pasha Caravanserai and Erzurum Archaeology Museum. Yakutiye Medresesi and Lala Mustafa Pasa Mosque are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kervansaray Reviews

8.2

Very good

7.8

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 114 reviews
Rating 8 - Good. 39 out of 114 reviews
Rating 6 - Okay. 12 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

Reviews

Verified

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities
Nothing fancy but clean and super friendly and helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and worth the money
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and the Wi-Fi didn’t work. I eagerly awaited the morning to leave. However, the breakfast was good.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Sep 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made sure mr motorcycle was parked safely.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 1 night in Jun 2024
Verified

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities
Memnun kaldik
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ozal

Liked: Staff & service, property conditions & facilities
Evet
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mevlüt

Liked: Cleanliness, staff & service
Oda temizdi, personel nazikti. Kısaca fiyat performans diyebiliriz.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Giray

Liked: Cleanliness, staff & service, amenities
Fiyata göre alınan hizmet fazlasıyla yeterli
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

berat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyondaki arkadaşın gülen yüzü ve hoşgörülü tavrı çok memnun etti sağolsun.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ömer

Disliked: Room comfort
Eski bir otel, kapılar doğru düzgün kapanmiyor, mini buzdolabı kapısı kırık, duş alanı açık perde veya kabin yok, kahvaltılar çok zayıf ve beklemiş,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cagri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyatına göre çok makul. Çalışanlar kibar ve efendi. Ailece gidilebilir. Çok sıcak kanlılar. Özellikle mutfak kısmındaki agabey çok iyi niyetli ve yardimsever. Kahvaltı alanı kucuk oldugu için insan kötü zannediyor. Ama hem çeşit fazla hem de çok kaliteli ürünler. Hatta sonraki gün baska sehirde daha pahalı ve büyük yerde kaldık. Manzara süper, genişti ama yediğimiz kahvaltilik urunleri cok kotuydu. Yorumlarda kahvaltisi guzel diyenler doğru soylemis. Bina cok eski ve oda icerisindeki esyalar da eskimiş ama bu fiyata daha iyi bir yer bulmanız imkansız. Tavsiye ederim.
Stayed 1 night in May 2025
Verified

6/10 Okay

Yüksel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tavsiye ederim, Fiyata Göre

fiyatına göre iyi bir otel. Kahvaltısı Güzeldi
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

GÖZDE

Biraz daha geliştirebilirsiniz

Odam sigara kokuyordu . Balkon kapısı kilitli değildi önüne masa koyarak uyumak zorunda kaldım . Kahvaltısında siyah zeytinden kıl çıktı . Banyoda ısıtıcı yoktu ve çok soğuktu duş alamadım .
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Semiha

Konum itibariyle güzel fiyat performans oteli.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayak Konaklaması

Kahvaltısı güzel, temiz konaklama merkezi. Kayağa gitmek için durağa da 5 dk uzaklıkta, merkeze de yakın. Fiyat/performans
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas satisfait du tout.

Odeur de cigarette partout. Dans la chambre, dans la salle de bain comme si quelqu'un fumait à côté de vous en permanence. Pas de prise pour charger nos téléphones. Solution débrancher le frigo, la tv ou le séche cheveux dans la salle de bain ;-) La douche n'en est pas une, nous n'avons donc pas pu nous doucher. Check out signalé à 13h... mais à 12h30 on toque à votre porte pour vous demander si vous compter bien sortir. Petit déjeuner très pauvre. Pas de soupe ni d'oeufs pour nous à 8h40 alors que le service était jusqu'à 10h. Du thé dans le hall servi toute la journée (ou pas) mais on ne sait pas pour qui. On ne nous y a ni invité ni informé. Parking signalé mais pas de parking (on trouve d3s solutions dansnla rue tout de même). Les prix affichés dans le hall de l'hôtel sont moins chers que sur hotels.com ce qui maisse un petit sentiment de s'être fait arnaqué un peu. Globalement pas satisfait du séjour.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Annaïg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Un établissement très bien situé pour découvrir à pied le centre et ses monuments historiques par exemple. À proximité de la gare ferroviaire et de la navette pour l'aéroport (ou la gare routière).
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Suat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FİYAT/PERFORMANS OTELİ

merkeze yakın,temiz,fiyat ugun,kvaltı fena değil,pesonel güleryüzlü,yardımcı.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey süper... Kahvaltı çok çeşit var.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Sebahattin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotelin yeri merkezî bir konumdaydı, çalışanlar güler yüzlü ve müşteri memnuniyeti en üst seviyedeydi.Sabah kahvaltısı çeşiti bol ve kaliteliydi.Ben memnun kaldım hotel sahibinin ilgisi ve alakası içinde ayrıca teşekkür ederim.Gitmenizi tavsiye ederim.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry

Dobra relacja ceny do jakości, dobre polożenie, smaczne śniadanie. Blisko do autobusu do Ani.
Stayed 1 night in May 2023
Verified

4/10 Poor

Mustafa

Disliked: Cleanliness, property conditions & facilities, room comfort

Temizlik yok...

Çalışanlar ilgiliydi ancak 10 da gittim oda boşalmadı 12 de gelin dediler karda kışta disarda dolaştım. 12 de geldim hala boşalmamış. çalışan müşterimize odayi boşalt diyemeyiz diyor ne saçma. Neyse boş daha küçük bir oda varmış ona razı oldum. İçerisi çok kötü perdeler kirden resmen kararmış pencere önleri toz içinde. Havlular çok kötü kokuyor. Kahvaltısı iyiydi.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Erzurum gezimiz

Otel tam şehrin göbeğinde istediğiniz yere yürüme mesafesinde, sadece uzak mesafelere araba ile gidiyorsunuz. Oteldeki çalışanlar güler yüzlü, kahvaltı açık büfe olması doyurucu, bu fiyata kalınabilecek güzel bir otel. Sadece eksiklik odada gerekli eksilen malzeme varsa sorulmalı, ortak tuvalette malzeme eksikliği yani peçete yok, kettle tarzı malzeme olmalı, duşa kabin olmalı nedenmi su etrafa sıçramaması için. Genel olarak uygun fiyatlı olması, Güler yüzlü olmaları, Kahvaltı açık büfe çeşit az olsada, merkeze çok yakın olması benim için yeterlidir. 10 üzerinden 8 hak ediyor.
Stayed 2 nights in Jul 2021