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"Everything was excellent!"

"They upgraded my room to a lovely room which had a balcony. Also, the staff were very friendly and helpful. They took the time to help me organize my trip to Corinthos. They were very patient with me because I was getting anxious about making my connections. i would love to stay there again."

"The spliced in DIY electrical in the bathroom and above the entry door was plain dangerous.The pictures in the ad are no longer accurate as there has been additional "decorating" with creative paint techniques since those were taken. The bathroom door jamb was pulled apart and moldy and I was not comfortable taking a shower as it had mold in the caulking with peeling paint. The external high ratings that I had taken into consideration when selecting the property could not possibly have been from real clients. The staircase and halls were smelled of cigarettes and elevator was not operational when we were there. The property has a boarding house / office building feel.I was so disappointed I wanted to cry. I didn't complain the night of our stay because there was nothing that could have been immediately done."

"Good Hotel.."

"As a seasoned traveller, I have never experienced such bad service from management. A complete lack of communication, examples..breakfast times were changed and not advised on check-in. We were blamed for not advising them what time we would arrive for breakfast, regardless of set breakfast times. I can't rate the breakfast, not worth the additional cost, many local cafes offering a great breakfast. Not advised on parking rebates, as a result we paid the full price, management stated we should have asked them, we did but it had to be before we parked at the hotel We have always received information at check-in. The rooms were clean, you get what you pay for. The most disappointing part was management behaviour, there was zero accountability. Unfortunately we weren't the only guests to receive this treatment."