Top Hotels Near Erie Canal Discovery Center in Lockport from AU$103

"The room we booked the lights and hot tub didn’t work at all. Hotel switched our room and we get inside it and nothing but dust rub barely worked, at least the lights worked and the walls were pealing around edges of the ceiling and tub framework. Along with that the fireplace didn’t work and the amenities were ok if they worked as well. Coffee pot didn’t work and covered in dust. Room floor had filth all over it and hot tub was dirty as well. I cleaned it out myself before realizing it barely worked. "

"If you have kids definitely go here, huge pool and they have rooms that have balconies that look at the pool, 3 beds in a room great for my family of 5, they had an arcade room right outside the pool room (play till you win) and big breakfast. "

"The overall stay was good. Checked out and realized when we got home later the same day, that some items were left in the room. We went shopping at the outlet mall and left 2 pair of sneakers and a hoodie in the room. Called the hotel and they said they checked the lost and found and nothing was there. They said that they would check with housekeeping to see if anything was left in the room and they would call me back. When we left, housekeeping was cleaning the room across the hall now our items are missing and nowhere to be found. In addition, we were awoken at 5am to loud noised outside that sounded like gunshots. Not sure if they were or not, but it happened 5-6 times. I can get past the noise, but I am upset about my items that miraculously disappeared. "

"We visit from Ohio a few times a year. I think we have a new favorite place to stay. Everything was very clean, no strange smells , and everyone was friendly and accommodating. My son LOVED the pool and breakfast was included! Thanks for the great stay!"

"Front desk staff was not very efficient."

"Needs a remodel"

"Lots of construction "

"Rooms were cleaned beautifully the staff was very helpful and friendly and the kids enjoyed the pool are. "

"Yes!! It did not smell clean. More of a strong chemical cleaning smell! The was a whining noisy above our ceiling in the room! Breakfast was dried out. "