Erica's Cafe Tours and Activities

The check in experience was bad. Check in time is 3pm, but the rooms were not available until 5pm. Staff didn’t seem care about the delay. Once you pass the check in, the rest of the experience was great.

Just stayed a week there . Pool was small but nice . Hot tub was not running which we didn't use due to potential issues with no continuous motion. Then went across the street to the beach area which is amazing!! Chairs ,food , and drinks all readily available. Water and sand best i have ever been in . It was pool like clear and mostly calm waters . Definitely laid back at this resort so if you like non hussle of big resort this is the place for you. Food was good but if looking for alot of choices this is not your place . Most food I had here was hot ,fresh , and tasted good. Room was good and nature feel of resort was wonderful.

Staff could be a little bit more pleasant. Food was below average except for Sugar Cane. The day of check out, we had 4 group of staff members that came to our door started from 8:30 to 10 reminding us that check out is at 12. Which to us was unnecessary since we knew that we were supposed to leave anyway. We had dirty glasses that stayed in our room for 2 days. It was so bad that ants was all over it. For a place that been open for only 5 years, they need to do better.