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"Only one elevator in the building was working. I was initially charged for parking, but that was never mentioned at check-in. I was able to get that reversed (days later) when I communicated that I did not utilize their parking as my son lives in the apartments next door. This hotel has gone down hill in the last few years and does not represent the Hilton standards or the rates that they are charging."

"For the second time staying at the Hotel Indigo I was assigned a room in their annex building, requiring to walk across the parking lot to get to the room. Multiple issues with getting access to the room, heat did not work and room was not well below standards for cleanliness. I will not be staying here again. "

"Love it "

"Everyone was so polite and respectful to everyone! I’m from Tuscaloosa and I’m so glad I gave this hotel a try . I will always book with them! A+ "

"Clean room nice staff free breakfast awesome location "

"Clean room, kind staff, quiet - easy access with tons of dining/shopping options very nearby."

"The AC worked "

"The entire building was filled with smoke and other strong smells. Our couch was stained. Our sheets were stained and the drapes splattered with dirt and stains. We checked out 10 minutes after we arrived."

"Good "