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"We got upgraded to a fantastic large room (almost apartment) with a large balcony. This did ofcourse improve our over all impression of the hotel but service in the bar and breakfast restaurant was excellent and so was the breakfast. Perhaps not the cheapest in town but good choice when you want to explore Goslar and rest of The Harz area."

"Perfect location breakfast was a bit expensive but evening meal in the steakhouse was superb"

"We had a pleasant time in this charming hotel. Excellent service, amazing breakfast, easy parking and a playground for our toddler. The only thing I would complain about is that the hotel has a bar with an outdoor area directly under some rooms. We got one of these rooms, and while the noise was not extreme, you could still hear people talking and smell cigarette smoke. We had our windows wide open (warm summer night) and found it a bit unpleasant. I think the hotel needs to re-think this layout...

"Gutes Personal, ruhige Zimmer"

"Sehr gutes Zimmer"

"We got a room with no hot water. We adressed it to the reception and also at check out. We were told that he - the receptionist - could not give a discount, we should write a mail to the management. So we did, but got the answer that we should have complained, and that everybody that had complained had got a discount on side. We wrote back that we did complain and asked them to re-concider their answer. Know we hear nothing … instead they have fully charged for the room. The room and location...