Ena Holidays from AU$1,561

great staff! Beyond helpful and courteous.

Staff was very friendly and efficient, nice, spacious and quiet room, breakfast FANTASTIC, convenient self laundry facilities

We really enjoyed our recent stay at Cross Hotel Kyoto. Our room was roomy for two, very clean and very quiet. However, the convenient power sockets located on the bed's headboard got in the way of the pillows when you have your device's charger plugged in. The hotel location was perfect with Sanjo Meitengai just across the street and plenty of shops and restaurants within steps of the hotel. Amenities were great and the staff were happy to provide anything else that was needed. We enjoyed the breakfast, although my wife wished there were more Japanese options, especially dashi for the rice. The staff at Cross Hotel Kyoto were exceptional. I would like to mention Haruna, who very graciously handled my requests to simultaneous refund remaining nights for a shortened stay and at the same time, we needed to stay an extra night due to our outbound flight delay. After this experience, we are very likely to choose the Cross Hotel again the next time we visit Kyoto.すべてに感謝します!

Spacious and clean suite, kind staff. Breakfast could be revamped a bit — eggs were served premade, no made to order option, which is always preferred with eggs. Other than that, really enjoyed the property!

Beautiful hotel. Fantastic location. Awesome main floor / breakfast. Rooms are kept super basic (so not as luxury as rest of hotel) but clean. Would recommend!