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"This hotel was very nice and comfortable. Staff was helpful. Breakfast buffet was nice. The rooms were spacious and had everything I needed."

"Spa was very clean "

"A nice place to rest, connect with people, and enjoy local tours around Nakatsugawa!"

"Lovely hotel and very friendly staff. Its annoying that they don't provide daily housekeeping etc. sheets dont need to be changed but I expect a hotel to clean the bathroom and make the bed."

"An amazing experience and stay! We spent two nights in the ryokan and it was a highlight of our trip. The food is exquisite and we were served an array of traditional, creative and beautiful dishes which we very much enjoyed. The staff are so friendly and welcoming and did everything to make our stay relaxing and comfortable. They also offered us transfers to the nearby beautiful Majome-Juku from where we walked along the Nakasendo trail and experienced the stunning Japanese countryside and traditional crafts. We also went in the onsen and had in house massages which were amazing. If we’re ever lucky enough to come back to Japan we will certainly be staying again!"

"Honestly everything was amazing the only reason why I gave it 4 stars instead of 5 was the bed was uncomfortable. I have met the most friendly staff in Japan in this hotel! Free parking was also a very good bonus! "

"Clean, comfy, parking easy, staff nice"

"Staff were very friendly. The Kaiseki dinner and breakfast were very good!! One of the best onsen I enjoyed. It has many pools with different massage points. One of them has herbal health effect. Awesome! "

"Staff was great, room was clean… A pleasant stay altogether. "