Emerald Lakes Hotels, Long Pond

"Had a really fun relaxing time here. Great things: easy check in, great customer service, room was beautiful w/the most comfortable king size bed. Lake view. So clean. Mini bar. Love love the room. .. Bisteco was the best restaurant option for dinner. Honestly such a good dinner. Caesar salad, rigatoni bolognese and rib eye steak. All amazing. And Guy Fieris was decent bar food and breakfast. Omelette was really good, Bloody Mary on point…. Pool is nice and big… Had the gym to myself loved it. .. Casino is a fun floor. Didn’t gamble but enjoyed the glass bar while husband did. Lots of TVs to watch sports and the band from 9-12 was perfect. Could listen to my favorite songs getting covered all night. Not so great: Buffet didn’t look too good so skipped that. Will check on Sunday morning but who cares… a little too Smokey in the casino but people don’t want to go outside when it’s cold…place is beautiful so I wish there was a walking trail on site or some place. Nobody walking around.. Nothing is really included,, so this place is not cheap but I believe you get what you pay for and it’s pretty good. Relaxing, fun, quick get away. "

"Staff was great, place was great, water park was great. Too many fees were not in final checkout price, though. Hotels.com needs to add ALLLL Camelback fees into final checkout price. "

"Great"

"Convenient and close to mountains"

"The air was set on 65 at night and it was still hot "

"Everything was good!"

"The layout was very nice, just a lot of upkeep that they were lacking on as much money as they're charging for these rooms. It should have been kept up much better"

"The hotel was nice and clean and the staff were friendly . "

"We had several disruptions and were wildly inconvenienced each night during our stay. From water not working in our room to being displaced due to a gas leak, what was meant to be a relaxing birthday celebration in the mountains became a dismal and frustrating experience. "