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Reviews of La Quinta Inn & Suites by Wyndham Ely

2.5 out of 5
La Quinta Inn & Suites by Wyndham Ely
1591 Great Basin Blvd, Ely, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and very clean.
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Thank you for your review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review

8/10 Good

Stephnay, Lewiston

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. We'll be back in Oct I'm sure!
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for your review!

2/10 Terrible

Cindi

Liked: Cleanliness
Disliked: Amenities
Very noisy, i had to go buy ear plugs. They told me that the hotel was full and put me at end closest the hwy. I am pretty sure its because its because i booked through Expedia. Its the worst la Quinta i have ever stayed in. I hope my car doesnt get broken into over night.
Stayed 1 night in Apr 2024
Response from Management on 24 Apr 2024
Thank you so much for your feedback! I am happy to hear that you enjoyed your stay!

10/10 Excellent

Heather

Stayed 1 night in Apr 2024
Response from Management on 24 Apr 2024
Thank you for your review

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
This is not significant but the breakfast menu was quite limited.
Stayed 1 night in Apr 2024
Response from Management on 17 Apr 2024
Thank you for your feedback

10/10 Excellent

Dawne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank ou for your review

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. It’s little dated, but still kept in good condition.
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank you for your review

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank you for your feedback!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly
Stayed 1 night in Apr 2024
Response from Management on 17 Apr 2024
Thank you for your review!

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what every hotel should strive to be. Professional, courteous, patient, accommodating, clean, and above all not over priced. After riding through multiple snow storms, freezing weather, and being exhausted. La Quinta was a haven. The front desk lady, Pam was amazingly understanding when I was so cold I couldn't get my credit card out. She gave me a warm towel to wrap my hands in until they stopped. The room was clean, soft and inviting. The breakfast crew was busy making sure everyone was taken care of, the tables were wiped down and the food kept coming.
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thank you for your review!

4/10 Poor

Gail, Sandy

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thank you for your review

4/10 Poor

Gordon

Disliked: Property conditions & facilities
The room was cold and turning on the heat caused the fan to run continuously and was very noisy making it difficult to sleep. Covers on the bed were very much lacking in warmth
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thank you for your feedback

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Highly allergic to dogs and cats and was able to request a room where there had been no animals. Staff was excellent
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Thank you for your review

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 3 Apr 2024
Thank you for your review

10/10 Excellent

Sheryl

Stayed 1 night in Mar 2024
Response from Management on 23 Apr 2024
Thank you for your review

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the breakfast was amazing followed with an amazing gym. A supermarket within walking distance. I will book again when headed to Vegas!
Response from Management on 1 Apr 2024
Thank you for your feedback

10/10 Excellent

Jun, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access location, friendly staff, easy parking and very quiet place.
Stayed 1 night in Mar 2024
Response from Management on 5 Apr 2024
Thank you for you review

8/10 Good

Lisa

Nice rooms, friendly staff, convenient location
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Thank you for your review

8/10 Good

Millie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Desk clerks don’t know how to smile or be friendly
Stayed 1 night in Mar 2024
Response from Management on 28 Mar 2024
Ok, well thanks for you input.

6/10 Okay

Richard, Caldwell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We like this hotel and it is perfect for our yearly stopover. But this time I was extremely upset about the lack of accommodation. I broke my foot. We requested any room close to the elevator and/or with a shower. We were given a room farthest away from the elevator you can get and with a tub. Made it extremely difficult for me. I realize it was late in the day but there was no attempt to aid me. Very disappointed in the service.
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
When you book with Expedia we cannot change your room type. I apologize for any confusion but with special requests I would strongly recommend calling directly.

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad stop when driving through. Conveniently located.
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
Thank you

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast area. Nice stop to pass through.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for your feedback

2/10 Terrible

randy

Travelled with partner
Cold shower tv only got a few channels front desk were snarly at check in. On a better note breakfast and staff were good
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Ok Well thank you for your feedback. I have just checked water heaters and Television services and all are operating at full capacity showing no reported outages.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Mar 2024
Response from Management on 19 Mar 2024
Thank you for your review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 19 Mar 2024
Thank you for your review

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Grocery store next door. Car wash across the street. Nice quality place to stay.
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
Thank you for your feedback

10/10 Excellent

Rolaine, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you for your review

10/10 Excellent

Marian, Osoyoos

Travelled with family
Liked: Amenities
Really dislike the very low toilets - so hard for old people to get on & off. Bed was comfortable. Shower was great. Lady who checked us in was friendly & polite. Thanks for a great experience.
Stayed 1 night in Mar 2024
Response from Management on 14 Mar 2024
Thank you for your review.

10/10 Excellent

Lesley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Mar 2024
Response from Management on 13 Mar 2024
Thank you for your review

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we had a great stay the staff were super friendly and helpful
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your reiew

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable great staff as advertised property.
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your review

10/10 Excellent

Pamela

Travelled with partner
Liked: Amenities
Hotel is very clean, reception was smooth. I would stay her again
Stayed 1 night in Mar 2024
Response from Management on 6 Mar 2024
Thank you for your review

10/10 Excellent

Ann, Granbury

Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for your review

8/10 Good

Andrea, Boise

Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for your review

10/10 Excellent

Delia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds and convenient for pets to walk around
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thank you for your review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay over night as a break in a 17 hour drive home. Would do it again!
Stayed 1 night in Feb 2024
Response from Management on 1 Mar 2024
Thank you for your review

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caylen & a young woman named Charlie were just terrific at the front desk. This hotel has 2 great employees who are engaging, friendly & helpful. I really like this hotel.....thanks so much!
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you so much for your review and for recognizing my team! I am very proud of them and they work hard to provide great service. I am happy to hear that you enjoyed your stay!

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you for your review

10/10 Excellent

CLAYTON

Liked: Cleanliness, staff & service, property conditions & facilities
It was very adiquate for all my needs for the one night that I was there
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you for your feedback

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About the best in town
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Thank you for your review

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly staff, clean room, great breakfast!
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you for your review

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Easy in and easy checkout
Stayed 1 night in Feb 2024
Response from Management on 14 Feb 2024
Thank you for your review

8/10 Good

Kurt, Boise

Travelled with family
Liked: Cleanliness, staff & service
Starting to age. Room was great clean. Staff was excellent.
Stayed 1 night in Feb 2024
Response from Management on 13 Feb 2024
Thank you for your feedback, We are waiting on Wyndham to push through a property improvement plan so we can move forward with renovation. Your patience is appreciated

10/10 Excellent

Kelly, Helix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 6 Feb 2024
Thank you for your review

6/10 Okay

Judi

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
Thank you for your review

10/10 Excellent

Suzette

Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
Thank you for your review

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable stay. At the front desk working the evening shift there is a shorter woman working who ignored me and was rude but the tall gentleman that came out later was great and checked me in. The woman never did acknowledge me.
Stayed 1 night in Jan 2024
Response from Management on 26 Jan 2024
Thank you for your feedback

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a 2 br suite and were quite pleased. The pool area was very clean and the kids enjoyed it.
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for your review