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Ella Mount Heaven Hotel

3.0 star property
Comfortable aparthotel with full-service spa and free valet parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Ella Mount Heaven Hotel

Daily buffet breakfast for a fee
Flat-screen TV
Shower, towels
Balcony
Superior Double Room
Reviews
6.4

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Barbecue grillBarbecue grillBarbecue grill
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is AU$220
includes taxes & fees
11 May - 12 May

Check out the area

Map
15th Mile Post, Wellawaya Road, Ella, Uva Province, 90090
  • Popular LocationNine Arches Bridge7 min drive
  • Popular LocationLittle Adam's Peak8 min drive
  • Popular LocationElla Rock11 min drive
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Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Flat-screen TV
Electric kettle
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Flat-screen TV
Electric kettle
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Flat-screen TV
Electric kettle
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Flat-screen TV
Electric kettle
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Ella

Ella Mount Heaven Hotel is located in Ella. Suwadivi Ayurveda Health Care and Nature Trail Ella are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ravana Falls and Kital Ella Waterfall.
Visit our Ella travel guideOpens in a new window
View more Aparthotels in EllaOpens in a new window

What's nearby

  • Ravana Falls - 2 min drive
  • Kinellan Tea Factory - 5 min drive
  • Nine Arches Bridge - 7 min drive
  • Little Adam's Peak - 8 min drive
  • Ella Rock - 11 min drive

Getting around

  • Ella Railway Station - 12 min drive

Restaurants

  • Chill Cafe - 4 min drive
  • 360 Ella - 4 min drive
  • UFO - 4 min drive
  • One Love - 4 min drive
  • Starbeans Cafe - 4 min drive

About this property

Entire place

Ella Mount Heaven Hotel

Comfortable aparthotel with full-service spa and free valet parking
This smoke-free aparthotel features 2 restaurants, 3 indoor pools, and a full-service spa. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a dining area and a sitting area, plus free WiFi and a flat-screen TV. Room service, an electric kettle and free newspapers are among the other amenities available to guests.
Ella Mount Heaven Hotel offers 37 accommodations with complimentary newspapers and irons/ironing boards. These individually furnished accommodations have separate dining areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Ella aparthotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.

Languages

English

Property amenities

Pool/Spa

  • 3 indoor pools
  • Full-service spa

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children's pool

Food and drink

  • Electric kettle

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late-night room service
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Shower only
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference centre

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Free newspapers
  • 24-hour front desk
  • Turndown service
  • Lockers available

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 37 rooms
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 12
  • Christmas Day (25 December) Gala Dinner per child: USD 8 (from 8 to 14 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 8000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mount Heaven Hotel
Ella Mount Heaven
Mount Heaven
Resort Ella Mount Heaven Hotel Ella
Ella Ella Mount Heaven Hotel Resort
Resort Ella Mount Heaven Hotel
Ella Mount Heaven Hotel Ella
Ella Mount Heaven Hotel Ella
Ella Mount Heaven Hotel Aparthotel
Ella Mount Heaven Hotel Aparthotel Ella

Frequently asked questions

Is Ella Mount Heaven Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ella Mount Heaven Hotel?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Ella Mount Heaven Hotel on 11 May 2024 start from AU$235.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ella Mount Heaven Hotel?

Valet parking is free at this property.

Does Ella Mount Heaven Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Ella Mount Heaven Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Chamila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
Stayed 1 night in Feb 2024

4/10 Poor

Susan

Disliked: Room comfort
The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
Stayed 2 nights in Jan 2024

6/10 Okay

Angela

Travelled with group
Disliked: Cleanliness
NEvER AGAIN
When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡
Stayed 2 nights in Jan 2024

6/10 Okay

Angie Mui Gek

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We have 3 rooms and we have wow out of the 2 rooms. One room was upgraded which we are thankful, but was too huge till it is kinda scary, there is a Swimming pool in the room. The other room has mountain insides the room, which we were alarmed too when we open the door, u see rocks insides the room. There is no internet connection in the room and the lobby internet was very weak too.
Stayed 1 night in Dec 2019

8/10 Good

Mohamed azeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel and view from the balcony is excellent. This hotel should have a lift. TV does not work. Bed is comfortable. Food quality is poor. Staff is quite courteous. Bathrooms are terrible.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were beyond fantastic. Everyone was so helpful and caring.
Stayed 3 nights in Oct 2019

10/10 Excellent

Nina, Münstrr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning View! We loved staying here, it was pretty good. Staff very caring
Stayed 2 nights in Feb 2020