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Reviews of Maverick Hotel and Casino by Red Lion Hotels

3 out of 5
Maverick Hotel and Casino by Red Lion Hotels
2065 Idaho Street, Elko, NV

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1002 reviews" "
Rating 8 - Good. 304 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older establishment. Saw rodent in the hall on our way back to the room.
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer, Rock Springs

Disliked: Amenities, property conditions & facilities
Outdated. The bed was absolutely amazing though! Stayed here passing through and hands down was the comfiest bed and pillows. I stayed in my room all night. Didn’t venture to casino but that bed was definitely comfortable
Stayed 1 night in Apr 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 1 May 2024
Thank you, Jennifer, for the positive review! We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of transients
Stayed 1 night in Apr 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 29 Apr 2024
Thank you, Jennifer, for the perfect rating!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outdated. Hotel was 4 separate buildings. Walk to casino was long.
Stayed 1 night in Apr 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 22 Apr 2024
Thank you, David for the nice rating! We hope to see you again.

10/10 Excellent

josh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 16 Apr 2024
Thank you so much Josh for the perfect rating and review!

8/10 Good

Lacey

Liked: Cleanliness, staff & service
This was a nice place to stay. Staff was friendly and attentive. It felt clean and only had some minor repairs that could have been done
Stayed 1 night in Mar 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 25 Mar 2024
Thank you Lacey!

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRO: Everything was there; Starbucks 24/7, restaurants, bar, gym, etc. Chairs and bed were very comfortable. Keurig coffee maker in the room was nice. CON: The toilet didn't flush unless we held the handle down for a very long time.
Stayed 1 night in Mar 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 21 Mar 2024
Thank you, for the great rating George, and letting us know about this issue! We have our maintenance team taking a look at this right now.

6/10 Okay

Patricia

Travelled with partner
Disliked: Cleanliness
It did not seem very clean. My pillow smelled of urine. The refrigerator cabinet was warm. Seems like a pretty worn out place.
Stayed 1 night in Mar 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 20 Mar 2024
We are sorry your experience didn’t match your expectations. We tried to give you a call to tochbase a little on these issues but had no luck getting through. So we have forwarded your valuable comments to the respective department so that we may learn from your feedback. With your help we may improve our services and hopefully have you back in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed that staff at the customer service desk. They were so friendly and helpful.
Response from Maverick Hotel and Casino by Red Lion Hotels on 27 Feb 2024
Thank you, Kimberly for leaving such a great rating and review! We look forward to seeing you next time.

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 20 Feb 2024
Thank you, Muriel, for taking the time to leave us such a positive rating.

10/10 Excellent

Adam

Stayed 1 night in Feb 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 21 Mar 2024
Thank you, Adam!

10/10 Excellent

Kelsey

Travelled with family
Liked: Amenities, property conditions & facilities
The area was very quiet and everyone was very friendly. I would recommend to anyone that is a family(including animals) to stay here and have some fun. Kids arcade was a little small but extremely nice they had something for the kids. The 2 bedroom suite with 3 beds was a huge plus for my big family, very clean and would love to stay again. Table games were great and so was the slots, the food at the cafe was amazing!
Stayed 2 nights in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 5 Feb 2024
We greatly appreciate your feedback, Kelsy. Our mission is to ensure every guest has an outstanding experience, and we are proud we were able to deliver during your time here. We look forward to seeing you and your family again soon.

10/10 Excellent

Dick and Carleen, Dillon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 5 Feb 2024
Thank you so much!

2/10 Terrible

Jed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!!
Stayed 1 night in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 31 Jan 2024
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. If you are able to provide some feedback to us that would be greatful.

10/10 Excellent

Leonard, Lodi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 29 Jan 2024
Thank you so much for the great rating!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice to lay down in a comfortable bed. And sleep well all night.
Stayed 1 night in Jan 2024

10/10 Excellent

Shandee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Was a nice stay and very clean found garhage on the ground in the room but anybody could have missed it it kind of blended in with the floor. Will definitely come back again.
Stayed 1 night in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 17 Jan 2024
Hi Shandee, thank you so much for the awesome rating! We look forward to seeing you again!

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice i go back
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 9 Jan 2024
Thank you, Doug!

10/10 Excellent

Claude

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and casino.
Stayed 1 night in Jan 2024
Response from Maverick Hotel and Casino by Red Lion Hotels on 9 Jan 2024
Thank you Claude!

10/10 Excellent

Chrissandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 2 Jan 2024
Thank you Chrissandra for the perfect rating!! We look forward to seeing you again.

2/10 Terrible

Randa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and outdated. Room was a non-smoking room but the smell of smoke was still very strong, even though we were the farthest away from the casino. Also, lights didn’t work on most of the lamps. TV in the extra room had even more limited channels. Worst of all was there was no wifi. Called the front desk to ask if there was something wrong with it, the person was rude. He response was, “What do you want me to do about it?” Would never stay here and would never recommend, especially for non-smokers and anyone looking for a clean room.
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 2 Jan 2024
Randa, we are taking your feedback seriously and with your comments we will strive on providing a greater experience to all our guest. We hope you consider visiting us again in the future so we may change your experience.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drop ceiling needs some serious tlc. Otherwise good place and room.
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 2 Jan 2024
Hi Joseph, thank you for the rating and review!

4/10 Poor

Kalin

Disliked: Amenities, property conditions & facilities
Broken doorknob on the bathroom, loud neighbors, used to love eating at the cafe. Food now lacks flavor on every part of the plate, very disappointed in it. This isnt the cheapest hotel to stay in when it comes to this area, but they are definitely presenting like it should be the cheapest.
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 18 Dec 2023
We are sorry your experience didn’t match your expectations. We have forwarded your valuable comments to the respective department so that we may learn from your feedback. With your help we may improve our services and hopefully have you back in the future.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 11 Dec 2023
Thank you, Eileen, for taking the time to leave us such a positive rating.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
We made reservations for the steakhouse a couple of weeks ahead of time. When we checked in we were told the restaurant was closed that night. We traveled all the way from Reno for nothing.
Stayed 1 night in Dec 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 7 Dec 2023
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. Our Aspens Manager will be in touch with you. Again, we sincerely apologize!

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept i felt safe which is very important
Stayed 2 nights in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 6 Dec 2023
Hi Pete, thank you for the positive ratind and review! We look forward to seeing you again.

2/10 Terrible

Warren

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 30 Nov 2023
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. If you are able to provide some feedback to us we would be greatful.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
all good… outlaw smoking in casino
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 29 Nov 2023
Thank you, Joseph, for the positive rating!

10/10 Excellent

Jaylene

Stayed 2 nights in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 18 Dec 2023
Thank you Jaylene!

6/10 Okay

Jesse

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 18 Dec 2023
Thank you Jesse!

6/10 Okay

Robert

Travelled with family
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 23 Nov 2023
Thank you, Robert, for the kind rating!

6/10 Okay

Julie

Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 11 Dec 2023
Thank you Julie!

8/10 Good

Laynie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean gambling area and floor staff.
Stayed 2 nights in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 20 Nov 2023
Thank you, Laynie!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 17 Nov 2023
Thank you, Pat, for taking the time to leave us such a positive rating.

6/10 Okay

Monica

Travelled with partner
Disliked: Staff & service, property conditions & facilities
All the staff looked liked they hated it there. The casino was no fun! Slot machines where horrible. The food selection was very slim. The rooms are surface clean, but they are comfortable. Definitely not worth the price and resort fee.
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 13 Nov 2023
We greatly appreciate your feedback, Monica. Our mission is to ensure every guest has an outstanding experience, and we are sorry your experience didnt meet your expectations. Our team is in the middle of some changes that will make some of these issues better for you all. We would love to see you again to provide that fun service.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It has a Starbucks which is always a plus!
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 6 Nov 2023
Hi Jill, thank you for the positive review!

10/10 Excellent

Jullie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed 3 times now on our travels from California to Idaho. Always has been a great experience for us with clean nice rooms!
Stayed 1 night in Nov 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 6 Nov 2023
Thank you, Jullie, for taking the time to leave us such a positive rating and review! We hope to see you again soon.

8/10 Good

Amy

Business traveller
Liked: Staff & service
Ok - when you get stuck in Elko
Hotel is a bit run down. The hallway had a musty smell in the first few days that changed to a dog pee smell that finally dissipated after a couple of days. Great laundry room facility. Attached to the casino with Starbucks and two restaurants. Staff was friendly.
Stayed 3 nights in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 1 Nov 2023
Thank you, Amy, for staying with us and enjoying our amenities! We hope your able to get back on the road safely.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was way to early with their knocking on the door and waking us up.
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 30 Oct 2023
Hi Teresa, thank you for letting us know about this. We do apologize and hope to see you again.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 30 Oct 2023
Thank you so much Patricia!

10/10 Excellent

Christophe

Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 27 Oct 2023
Thnak you for the positive rating! We hope to see you again soon.

10/10 Excellent

Eric

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 25 Oct 2023
Thank you Eric for the perfect rating!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 24 Oct 2023
Hi Fernando, thank you so much for the great rating and review! We hope to see you again soon.

2/10 Terrible

Chastina, Apopka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
BEWARE!!! This property should not even be listed as an option from Orbitz. When we walked in to the “hotel” finding the front desk was difficult, asked a casino worker and she said “over there!” And walked away. It was not just over there, it’s hidden in a back corner of the dingy, musty, old casino with no signs. The front desk staff were not anymore helpful than the aforementioned staff. Once we got our room number I asked if they had a cart that we could use to get our stuff inside, he simply said look around. Upon looking, to my surprise, there was not a cart or a helpful worker in site. We decided to look at the room prior to lugging in our bags. The room is very old, terrible lighting, dirty carpet, bed had stains, and smelled musty. At this point we went to the front desk and informed him of our finds and explained that we aren’t willing to try another room given what the rest of the facilities looked like. He said have Orbitz call and we can refund you. Orbitz tried to contact this property for 3 days with no answer! I also tried, no answer. This property is old and run down and so are their employees. To top it all off, all their restaurants and shops on site are closed, so you don’t even get everything that’s mentioned on their “amenities” list. I wouldn’t stay here if someone paid me!!
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 24 Oct 2023
Chastina, thank you for taking the time to give us a rating. We want every guest to have an outstanding time while at Maverick Hotel & Casino, and we’re very sorry this wasn’t your experience. If possible, will you reach out to the Hotel Manager so we can further address your feedback?

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 16 Oct 2023
Hi Thomas, thank you so much for the great rating! We look forward to seeing you again.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solar eclipse
Very comfortable.. Stayover to view the Ring of fire!!!!!
Stayed 2 nights in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 16 Oct 2023
Thank you for staying with us Kathleen!

8/10 Good

GREG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 18 Oct 2023
Thank you, Greg, for the positive rating!

10/10 Excellent

Paul and Betty

Travelled with family
I was very pleased with the cleanly of the rooms. Coming from California it was very good!
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 16 Oct 2023
Thank you for the kind words and rating!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 16 Oct 2023
Thank you so much!

8/10 Good

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The security team was awesome with our dog on the floor!! Thank you
Stayed 1 night in Sep 2023
Response from Maverick Hotel and Casino by Red Lion Hotels on 13 Oct 2023
Hi Brittany! Thank you for the kind words, I will let the team know!