Property amenity

Reviews of Gold Country Inn and Casino by Red Lion Hotels

2 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1001 reviews" "
Rating 8 - Good. 348 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to book. We were traveling to Oregon and wasnt sure where we were going to stay. It was easy, i went online and booked a room with no hassle.
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One stay
Stayed 1 night in May 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 May 2024
Thank you John!

8/10 Good

Michal, Greeley

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay the night. I wish they had a coffee pot in the room. They tell you there's 24hr coffee in the lobby. Well, I don't want to get up, get dressed and go to the lobby for coffee.
Stayed 1 night in May 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 May 2024
Thank you, Michal, for the kind rating! We hope to see you again.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 13 May 2024
Thank you so much!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant to stay at. We will be back.
Stayed 4 nights in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 13 May 2024
Thank you so much! We look forward to seeing you then.

8/10 Good

Steve, Boulder

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parking was not favorable as you parked in the front of a handrails and have pack everything to the end of the building and back to the room.
Stayed 3 nights in May 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 7 May 2024
Thank you, Steve!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 7 May 2024
Thank you, for the great rating! We hope to see you again.

6/10 Okay

Phil

Stayed 1 night in Mar 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 Apr 2024
Hi Phil, thank you for the rating!

8/10 Good

Rodney, brentwood

Liked: Staff & service, property conditions & facilities
Pretty much you get what you pay for. Room was comfortable, just wish the coffee maker wasn’t so damn dirty.
Stayed 1 night in Mar 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 25 Mar 2024
Thank you for the positive rating! We will look at these coffee markers and get them cleaned.

10/10 Excellent

Curtis W.

Stayed 1 night in Mar 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 Apr 2024
Thank you Curtis!

10/10 Excellent

Deanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the easy access to rooms.
Stayed 1 night in Mar 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Mar 2024
Thank you so much! We look forward to seeing you again.

6/10 Okay

Delbert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 18 Mar 2024
Thank you Delbert!

8/10 Good

diane l.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Feb 2024
Thank you for the great rating! We hope to see you again soon.

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Puppy friendly and people supportive!
People at check in/out were so friendly and energetic. What a nice welcome and as we left they let us know there were chain requirements at Emmigrant Gap. The hotel is very old and a bit worn, but it smelled clean and that's a good thing. Happy to have a place to stay where I could have our dog with us.
Stayed 1 night in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Feb 2024
We greatly appreciate your feedback, Paula. Our mission is to ensure every guest has an outstanding experience, and we are proud we were able to deliver during your time here.

10/10 Excellent

Jenifer

Stayed 2 nights in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 21 Mar 2024
Thank you for the great rating Jenifer!

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good value.
We stay at this hotel often for work. It is affordable, convenient, has a decent restaurant and bar and a pool in the summer. Rooms are always clean and well stocked. Beds are comfortable.
Stayed 1 night in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 9 Feb 2024
Hi Melanie, thank you for the positive rating and review! We are so happy to hear you enjoy your time with us and we look forward to seeing you again.

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathtub was a little dirty but not awful
Stayed 2 nights in Feb 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 8 Feb 2024
Thank you, Kayla, for the rating!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 8 Feb 2024
Thank you for the positive rating!

8/10 Good

Donald

Stayed 1 night in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Mar 2024
Thank you!

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 19 Jan 2024
Thank you, Allen, for the great rating! We look forward to seeing you again.

10/10 Excellent

Rodney, brentwood

Travelled with pets, Travelled with partner
Liked: Amenities
Nice place to stay that accepts dogs. Casino and sportsbar restaurants on site. Will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 17 Jan 2024
Thank you, Rodney for the positive rating and review! We hope to see you again.

10/10 Excellent

Morlee

Stayed 1 night in Jan 2024
Response from Gold Country Inn and Casino by Red Lion Hotels on 17 Jan 2024
Thank you for the positive rating!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 2 Jan 2024
Thank you for the rating!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money.
My 2nd time staying here with my cat on a cross-country drive. The staff are friendly and the room is spacious. It's a bit shabby (let's say down-to-earth), but clean and an incredible value for the no-fuss traveler. I felt safe and comfortable and was in walking distance of various food and a grocery store.
Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 27 Dec 2023
Thank you, Annette, for taking the time to leave us such a positive rating and review! We love to hear you enjoyed your time with us and look forward to seeing you and your cat again! Safe travels.

6/10 Okay

Garry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 21 Dec 2023
Hi Gary, thank you for the rating! We hope to see you again.

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 18 Dec 2023
Thank you so much for the great rating Ricardo!! We look forward to seeing you again.

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Toilet was working. Said they fixed it but didn’t . Needs to be replaced
Stayed 2 nights in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 15 Dec 2023
Hi Susan, thank you for letting us know about this issue, we will have our Maintenance team look at this and get it fixed.

4/10 Poor

Vince

Travelled with partner
Room did not match what was advertised and shown on the website
Stayed 1 night in Dec 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 11 Dec 2023
Dear Vince, we are sorry your experience didn’t match your expectations. We have forwarded your valuable comments to the respective department so that we may learn from your feedback. With your help we may improve our services and hopefully have you back in the future.

6/10 Okay

Sue, Whitehall

Travelled with family, Travelled with pets
Needs updating. Bathroom was dirty. Not enough towels. Had to walk through smoky casino to get to restaurant. Left a Kindle e-reader in the room accidentally and was probably stolen, not turned in to the front desk. Manager promised to "look into it" and hasn't contacted us. Did not like this motel at all.
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 5 Dec 2023
Hi Sue, thank you for bringing this to our attention. After some research it does look like the Hotel Director was in contact with your husband on this matter. If you wish to speak to her dirctly please give her a call at the hotel.

4/10 Poor

linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had not been cleaned when we got there.
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 4 Dec 2023
Hi Linda,We apologize for the inconvenience this has caused. Please let the Front Desk staff know which day you would like housekeeping to attend to your room so they can get it scheduled and taken care of for you during your check in. To ensure that this won’t happen again, I have forwarded your comment to the team. Thank you again.

10/10 Excellent

Sharon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet-friendly property!
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 29 Nov 2023
Hi Sharon, thank you so muchfor the kind words! We hope to see you again soon.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo dining options, close to stores and down town
Stayed 2 nights in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 29 Nov 2023
Hi Ricardo, thank you for the positive rating and review! We look forward to seeing you again.

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room had no hot water. Warm water, yes, but not hot. The TV had to be tricked into working (comes on saying No Signal but if you press Guide you find it has one). One of the fixtures appeared to be making ready to fall off the wall. OTOH, the room was spacious and the wi-fi rocked.
Stayed 2 nights in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 28 Nov 2023
Thank you, Leo, for staying with us! We hope you enjoyed your time here and we look forward to seeing you again.

10/10 Excellent

Yaroslav, Bellevue

Stayed 2 nights in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 23 Nov 2023
Thank you, Yaroslav, for taking the time to leave us such a positive rating.

6/10 Okay

Lance

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 23 Nov 2023
Hi Lance, thank you for the rating!

10/10 Excellent

Sharon

Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great pet-friendly property! Very reasonable rates, and pets are welcome in several main areas for bar, dining and casino enjoyment.
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Nov 2023
Hi Sharon, thank you so much for the positive rating and review! We look forward to seeing you next time!

10/10 Excellent

Sheri

Travelled with pets, Travelled with partner
Liked: Staff & service
The rooms were dated but comfortable. The check in staff were stellar. The exterior of the building is in dire need of upkeep as is the parking lot. There is a trailer park behind the buildings and the folks coming and going use the parking lot like a regular street, speeding through. The trailer park/RV park is a part of the property. Overall, we were comfortable and appreciate the pet friendly accomodations.
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 20 Nov 2023
Thank you, Sheri, for the kind words and great rating! We hope to see you again the next time you are in town!

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 13 Nov 2023
Thank you, Juan, for taking the time to leave us such a positive rating.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 6 Nov 2023
Thank you David!

10/10 Excellent

Sharon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! They were having technical difficulties with their room keys, so they called me and sent me to their wonderful sister property across the street. No problems at all. Highly recommended!
Stayed 1 night in Nov 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 3 Nov 2023
Hi Sharon, thank you for your patience and understanding while we continue to fix this issue! We look forward to seeing you again, safe travels.

8/10 Good

Allen

Stayed 7 nights in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 6 Nov 2023
Hi Allen, thank you so much!

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from Gold Country Inn & Casino by Red Lion Hotels on 20 Nov 2023
Thank you, Michael!

8/10 Good

silke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
first time review
Good experience, I would stay again.
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 27 Oct 2023
Thank you Silke, we look forward to seeing you soon.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was just wonderful…helpful, polite, felt very at home. And the bed was amazing!!! Perfect!
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 23 Oct 2023
Thank you. Karen, for the positive rating and review! We hope to see you again soon.

10/10 Excellent

Joy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the dog friendly environment
Stayed 2 nights in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 23 Oct 2023
Hi Joy, thank you for staying with us! We hope to see you and your fur baby again.

2/10 Terrible

David

Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 14 Nov 2023
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. If you are able to provide some feedback to us we would be greatful.

10/10 Excellent

Marcella

Travelled with group
Friendly staff
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 Oct 2023
Hi Marcella, thank you for the kind rating and review! We hope to see you again soon.

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Family
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 Oct 2023
Hi Clint, thank you so much for the great rating! We look forward to seeing you again.

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not staying there again
Service TERRIBLE gave me the wrong room. Coffee pot broke didnt teplace it Needs a make over wallpaper tearing. Outside tertible doors need paint ing.
Stayed 2 nights in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 16 Oct 2023
We greatly appreciate you taking the time to share your feedback. We pride ourselves on providing outstanding hospitality, and we’re sorry your experience didn’t match your expectations. I have forwarded your comment to the appropriate departments for further actions. Thank you again for staying with us and we do you will stay with us again in the future.

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Gold Country Inn and Casino by Red Lion Hotels on 27 Oct 2023
Thank you for the great rating!