Land view from property
Check availability

Reviews of Hotel Pietrasanta

3 out of 5
Hotel Pietrasanta
Reserva Natural del Lago Guatapé, El Peñol, Antioquia

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Stef , Panama

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful location, amazing view and great staff
The hotel experience is amazing. The view of the hotel is everything. My only bad comment is about the bathroom, shower and floor were kinda dirty. The shower floor had hair I guess from guests... Kinda gross.
Stayed 1 night in May 2018
Response from Valentina Prieto on 16 May 2018
Hello Stef! Thank you for coming to enjoy the view and surranding nature! we must be more strict in the cleaning, thank you for your comments!

10/10 Excellent

Quentin, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a Kind
Arriving by boat the hotel appears around the bend with a beautiful golden retriever running to greet you. Step off onto the dock and walk up the stairs and Sangria is handed to you with a smile So private and secluded and simple with delicious food. We were lucky to get the flotation cabin literally floating on the lake your eye level with the water lying in bed. Like no experience before. Quiet, fun, romantic, the pouring rain beyond cozy. Everyone should stay here at least once in their life. Brilliant and soulful.
Response from Gerente on 8 May 2016
Muchas gracias por sus comentarios, nos alegran y nos compromete en nuestro proposito de mejoramiento continuo.

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN LUGAR MÁGICO
ME ENCANTO EL LUGAR, LA PAZ, LA HOSPITALIDAD, EL SERVICIO, TODO. VOLVERÉ
Stayed 1 night in Nov 2019

8/10 Good

STACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre idyllique
Nous avons séjourné une nuit dans un chalet familial, le confort est assez sommaire pour le prix mais le personnel est gentil, la cuisine est très bonne et surtout le cadre est idyllique. La vue sur le lac est apaisante. L’hotel prête des canoës ce qui permet de profiter du lac
Stayed 1 night in Aug 2019

2/10 Terrible

hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no me pude hospedar. cuando llegamos no habia reserva
Stayed 1 night in Jun 2019

10/10 Excellent

milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy agradable, tranquilo, situado en un entorno espectacular y todo el personal muy agradable.
Stayed 1 night in Jan 2019

10/10 Excellent

María Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me fue súper bien.
Stayed 1 night in Sep 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso total
Muy buen servicio en general. Mejorar el servicio de wifi ya que no hay casi señal de telefono
Stayed 1 night in Oct 2017

10/10 Excellent

MARIA TERESA, Colombia- Chía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy romantico, paisajes fantasticos.
Para llegar al hotel en Guatape a las 3:00 P.M. te recogen en el restaurante la Fogata para trasladarte en lancha al hotel. Hace frío en la noche y en el día es cálido. muy agradable estar con la naturaleza. No hay señal de celular se tienen que comunicar por internet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

juan, medellin

Liked: Staff & service
Disliked: Cleanliness, room comfort
El lugar es unico pero el confort no es lo.mejor
Response from gerente on 9 July 2016
Hola Juan Nuestro Hotel tipo ecolodge se esmera cada dia por ofrecer un excelente servicio para sus huespedes, Nuestra proposito esta orientado en ofrecer comodidad y diferentes actividades acuaticas y ecologicas, no tenemos lujo en nuestras instalaciones como puede observarlo en las fotografias de nuestra web.

4/10 Poor

Idia, Utuado

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Que mal nos fue
No hubo energia y el generador no es suficiente ni para el agua caliente. No tienen ningun acceso para impedidos ni envejecientes.
Response from gerente on 9 July 2016
Ofrecemos disculpas por el inconveniente que se nos presento con el fluido electrico el dia de su estadia, por esta razon les fue reintegrado su dinero y procedimos a ajustar la capacidad del generador