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HI Express El Paso Downtown by IHG

2.5 star property
Downtown hotel offers the perfect blend of convenience and comfort with a breakfast buffet to start the day and a 24-hour business center for travelers on the go

Choose dates to view prices

HI Express El Paso Downtown, an IHG Hotel, is near Fort Bliss. Guests start with a free breakfast buffet and stay connected via in-room WiFi. The 24-hour business center ensures productivity, while multilingual staff assist with area exploration and laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$151
includes taxes & fees
3 July - 4 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Downtown El Paso, a neighbourhood in El Paso, HI Express El Paso Downtown by IHG is near a train station. Fort Bliss is a notable landmark, and travellers looking to shop may want to visit Sunland Park Mall and Cielo Vista Mall. Railroad and Transportation Museum and Juan Gabriel Museum are also worth visiting. Visit our El Paso travel guide
Map
409 E Missouri Ave, El Paso, TX, 79901

What's nearby

  • University of Texas at El Paso
    University of Texas at El Paso
    15 min walk - 1.3 km
  • Southwest University Park
    7 min walk - 0.6 km
  • Plaza Theater
    7 min walk - 0.6 km
  • Abraham Chavez Theater
    7 min walk - 0.6 km
  • Judson F. Williams Convention Center
    9 min walk - 0.8 km

Getting around

  • El Paso Union Depot
    18 min walk
  • El Paso International Airport (ELP)
    16 min drive

Restaurants

  • Barrio Eats & Drinks
    5 min walk
  • Taconeta
    5 min walk
  • Weso Steakhouse
    4 min walk
  • Coffee Box
    6 min walk
  • Mamacitas
    4 min walk

About this property

HI Express El Paso Downtown by IHG

  • Hotel near University of Texas at El Paso
  • A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at HI Express El Paso Downtown by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • Other perks at this hotel include:
    • Free self-parking
    • Meeting rooms, a 24-hour front desk and a gift shop
    • A front desk safe, multilingual staff and a lift
  • Room features
  • All 112 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • TVs with cable channels
    • Fridges, free infant beds and coffee/tea makers

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is HI Express El Paso Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on 3 July 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HI Express El Paso Downtown by IHG?

Self-parking is free at this property.

What time is check-in at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Express El Paso Downtown by IHG?

Checkout is at noon.

Where is HI Express El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within 1 mi (2 km) of San Jacinto Plaza and University of Texas at El Paso. Sun Bowl Stadium is 1.7 mi (2.8 km) away. El Paso Union Depot is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HI Express El Paso Downtown by IHG Reviews

8.2

Very good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1009 reviews
Rating 8 - Good. 208 out of 1009 reviews
Rating 6 - Okay. 102 out of 1009 reviews
Rating 4 - Poor. 87 out of 1009 reviews
Rating 2 - Terrible. 66 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing everything was clean smelled great and the staff was very nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable breakfast was good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Rooms facing highway loud 24/7 noise Not for light sleepers Great breakfast included Overall stay good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Orestis

Liked: Cleanliness, staff & service, amenities
Everything was excellent, but the breakfast was just amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Clean rooms, great breakfast, and a very friendly staff. I will stay here from now on.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, friendly staff and good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
clean room, very nice staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Clean and centrally located
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, attentive and courteous staff, nice breakfast, clean lobby and walking distance to restaurants and bars.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karina

Rooms are clean and staff super friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! Friendly staff, great food, definitely. Returning
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly as always room was good just had a few stains on the couch and the side table was wobbly other than that everything was great as always can’t wait to comeback (: !
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, room comfort
Great customer service from all the staff. Older property but still very good. Great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Great views, good breakfast, nice staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities
Breakfast was better than expected. Staff was awesome and helpful!
Stayed 1 night in Dec 2025
Verified

8/10 Good

paola

Disliked: Staff & service
The hotel is decent for a short stay. You find parking easily, which is definitely a plus. However, the rooms are a bit outdated. The refrigerator constantly wobbled when opening the door, the bed squeaked, and the carpet had several visible stains. The biggest disappointment was the customer service. The staff at check-in appeared unhappy and unwelcoming. They were not friendly, and did not even respond to a simple greeting when guests arrived. Overall, the hotel is acceptable for a few nights, but the condition of the rooms and especially the attitude of the front desk staff leave plenty of room for improvement.
Stayed 1 night in May 2026
Verified

8/10 Good

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the breakfast.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Kevin william

Liked: Cleanliness, property conditions & facilities
room OK. hotel clean.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Teresa Ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were a little scary, but at least one worked. We did love the beds and pillows, super comfortable!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and comfortable and staff very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly
Stayed 2 nights in Oct 2025