Apartments in El Hajeb

"Very disappointing experience at Zephyr Ifrane. We stayed one week in a two bedroom suite with our family and the apartment was completely invaded by ants everywhere: kitchen, bathroom, living room and even the beds, which made it impossible to sleep. A chemical treatment was applied once but the ants returned the next day even worse. Housekeeping was almost nonexistent. Our suite was cleaned only once during the entire week and we constantly had to ask for basic items. For a family of five we were given only two towels and one small soap per day. When the room was finally cleaned, the dirty towels, blankets and garbage were left at the entrance of our suite for four days, attracting cats and insects and creating a terrible smell. The receptionist was kind and helpful, but the manager was never available during our entire stay and no apology or commercial gesture was offered despite these serious hygiene issues. Never again. This place should be avoided."

"Room was clean and staff was courteous"

"Tout était charmand, l’accueil, l’espace disponible et la propreté des lieux. Le déjeuner qui était servi le matin était aussi excellent. "

"It’s situated within the medina which is ideal although you will need to walk a little way from the Main Street to access it. It was down a dirty alleyway with some cats and poo which wasn’t nice. It’s not their area but perhaps they may need to consider how to make that first area more appealing to guests as it looks awful. Inside it was a very nicely decorated Riad. Breakfast was good and useful. I would say if visiting in winter months that this Riad was very cold. The air con didn’t seem to work in heating up the room. This was the one place where I could see my breath so that was a bit of a drawback. I’m sure in the warmer months it’s very comfortable. "

"Fantastic property but lacking in service and food quality. We really enjoyed our two night stay but there is a disconnect between the facility and the service. You are in a 5 star hotel with 3 star service. Examples include having to approach staff for beverage service and dining room not being properly set up (e.g. napkin missing, utensils not provided) and having to request items."

"The rooms are old and in need of serious renovation. Room was clean and adequate for a one night stay."

"It was a nice hotel, Near market and mcdonalds & walkable locations"

"Since we arrived, our suite was occupied by other people.. which’s not convenient to us and we have to find 2 different rooms instead of one room because we were a family of 4 people !. The responsible was a quite good by making sure we were satisfied. AC wasn’t functioning properly !. Specially in our suite !. Service was outstanding , specially I would shout out to Youssef, Youness, Jalal and Hicham a big thanks for their service !. Food in the breakfast was delicious but we ordered a dinner a part of it ( Bastila) wasn’t meet our expectations .. little of seafood with a lot of vermicile!!. Compared to it price was ☹️ so expensive !. Overall, the stay was good !. "

"Well situated in the city. Street parking was not a problem. Thw mattress was quite hard and uncomfortable. The breakfast was ok."