Family Hotels & Resorts in El Cuco from AU$163

"Towels need to be replaced,more food options "

"Everything here was excellent: food, our room and the staff. The beach at low tide was great for walking and clean. Our room, the Golden room, was private and quiet. All meals were delicious, served by lovely staff. The pool is wonderful during the heat of the day and the ocean view amazing. "

"I did not stay at the hotel. Due to a health situation, I was unable to travel and contacted the hotel to ask if a family member could use the two nights in my place, or if I could receive a credit for future use. Their only response was to contact the agency through which I made the reservation. The agency, in turn, told me to contact the hotel. I had a different reservation at a nearby hotel, and they had no issue issuing a credit under my name since I couldn’t make it. Alma Azul, however, has horrible customer service. I did not stay at Alma Azul not by choice, but given this experience with such a poor customer service and lack of care of guest, I would never try again to stay there. Outrageous."