El Cerro Hotels, Quepos

"Family vacation, fishing trip, party of 8. From check in to check out, everything went perfect. Oman organized a special dinner for us; the fish we caught. Very impressive meal and complete service executed flawlessly. The musicians that performed in the restaurants were incredible, best anywhere."

"Overall, the property was beautiful, clean, and well maintained. The wildlife was a highlight of the stay. We saw monkeys, a sloth, lizards and many different types of birds, which made the experience feel especially unique. The hotel itself was peaceful and never felt overly crowded, which was a major plus. The main drawback was the service, which was consistently slow throughout the stay. From check-in to being seated and served at lunch and dinner, there were noticeable delays. At the wet bar, I waited about 15 minutes before the bartender was able to take my order. It did not seem to be a reflection of the staff themselves, but rather that the property appeared understaffed, especially at the restaurants and bars. Checkout was similar, with only one person at the front desk managing both phone calls and guest departures. The food and drinks were very good and clearly well prepared, though they felt overpriced given the level of service. Overall, the property itself was lovely and the setting was memorable, but the staffing and service experience did not quite match the price point. Note: If you plan to drive, be extremely careful as there were a lot of cars parked on the side of the road by beach goers, making it narrow and dangerous with oncoming vehicles."

"The property is beautiful once you find it. My Google maps was having a bit of a hard time. The car climb to the entrance of the hotel is...interesting. The restaurant offers basic fare, hamburgers, tacos and such. It was nice not to have to go out for dinner if you didn't want to. Some of the restaurant staff was not very attentive but the food was good. Running out of butter for the toast at breakfast was a little hard to understand. Overall a nice stay."

"Beautiful location and room, stunning views, staff was great. Will come again. "

"I stayed with my family, we had a great time, beautiful property, delicious breakfast. We can’t wait to come back. "

"There really is nothing to fault. What an incredible stay. Perfect location. Easy to walk to the beach and local restaurants, supermarket etc. Staff were just delightful esp on reception and in Anaconda, made such a fuss over my son for his birthday. Room was huge and the view, well just to die for, (B2) never had such a large balcony, it was amazing. I did question this hotel before I booked as there was some mixed reviews and the pictures were dated, I am so glad we did, it exceeded all expectations. We had sloths in the trees by reception, the best daily monkey breakfasts which were hilarious, especially when we had our French toast stolen. Just magic. Thank you!!!"

"Room was clean and spacious. Good hot water and A/C. Staff was very nice convenient location"

"Our stay was very pleasant, although the property is older, it is well maintained. The staff was very helpful and friendly."

"Lovely atmosphere with private feel yet still very close to beach and park. Breakfast on site was good and many places to eat within walking distance. The nature walk on property feels more 'jungle' then the trails in the park itself. We had two rooms side by side which worked well for our family of four. Pool area is very nice with shaded palapas. Trail at end of parking lot to beach which is flat and off the main road. Highly recommend if you want a smaller, quiet resort within easy walking distance to beach. "