Search El Carmen hotels

"The doors were closed when we arrived and there was no signs or anything that you had to go around (they don't think?). Lucky the bar in the same building guided me to the other entrance. Same thing regarding elevators to rooms and elevators to parking, NO SIGNS. The worst is the parking garage, dark, no SIGNs at all. You see "Salida" but not arrow on what direction. We almost crash head on with another car that was going down the ramp when we were going up the ramp. We waste so much time trying to figure out the exit from the parking garage. Never again because of terrible garage."

"Only reason I say 4 stars is because there happened to be a company that rented the complex. The music was was very loud at all times of the day and late night. Also the alcohol consumption got a bit out of had. Otherwise, the service was extremely good, friendly and great breakfast. The location is extremely secluded. "

"We didn't stay there because owner didn't give us any way to get in, and we couldn't get in touch with them despite vrbo also trying to contact them. Apparently they left with our money and left us with no where to stay."

"Hotel muito acolhedor, funcionários super simpáticos, café da manhã maravilhoso, menu com pratos saborosos!! Enfim, voltarei, não tenho uma reclamação, obrigado pela estadia agradável🙏"

"Poor communication, the property has damaged doors, broken floor tiles and filthy stained couches. No towels you have to rent them per day and nowhere did it say on the booking that you had to pay for them. It’s a real shame as it has lots of potential but poorly kept and not very well managed. With has issues with gas not working and power going out only at our property for over 6 hours. The only saving grace is that the wood heater worked really well and there was enough wood to use. "