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Reviews of Hakuna Matata Hostel

2 out of 5
Hakuna Matata Hostel
Camí de Fondo, 11, El Campello

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and were always around doing cleaning and maintenance tasks. The kitchen facilities were excellent, with plenty of fridge and storage space for everyone. Beds and rooms were clean, and secure lockers with padlocks were provided. There was only one toilet shared with 2 dorm rooms so that wasnt great as you had to wait sometimes. All in this was a great hostel to chill out and relax in. I really enjoyed my stay here, and would definitely go back.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hostel, well run and very attentive owners.
Stayed 7 nights in Aug 2019
Response from manager on 5 Sept 2019
gracias

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great two night stay
Well run hostal. All on ground level with big metal gate so everything was open once inside. Good kitchen with lots of fridges and shelves for food and stickers and pens to label it. There were also two stovetops, a micro and kettle. Nice pool and plenty of tables, chairs and sofas. Aircon good in my room. Nearer to San Juan beach than El Campello but El Campello only a 10 minute walk and lots more there than the other direction. The lockers were not at all secure so you wouldn't want to leave any valuables. There seemed to be more staff (including some volunteers) than guests when I was there. They weren't particularly friendly but there was a language barrier. I enjoyed it there and might stay longer another time. Very near tram
Stayed 2 nights in Jul 2019
Response from MANAGER on 8 Aug 2019
THANK YOU SUSAN, HERE WE WAIT FOR YOU, NO PROBLEM WITH THE LANGUAGE, A GREETING

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019
Response from manager on 5 Sept 2019
gracias

2/10 Terrible

Michell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroache-mania.
It was to far from the citycenter, and the locker was made of wood whitch i havent seen sins 1998? The room and the toilett was full of cockroches and that was discousting! The cockroches came in the night and the bite me and a canadian guy so blodbites showed on our arms. The manager didn,t care!! I was happy to servive 5 nights at Cockroache-Mata. !!!! The only thing thats was good was the staff - king Loui the 16 th of cockroches and the oter travelers at the hostel espacally - miss sunshine from Australia - Epona.
Stayed 2 nights in Jun 2019
Response from osvaldo owner on 30 June 2019
Dear michelle, I accept your "criticism" but when you make the reservation you know where we are located so if you do not know where you want to go, it is your problem, if the 7 minutes walking to the supermarket, the 3 minutes that you spend the beach, and the 50 meters that distance us from the tram stop, is a lot for you. Choose your destination better in the next holidays. responding to the issue of cockroaches, if it is true, that fumigated and appeared many dead, it is also true that we ask the guests not to have open food in the bedrooms and you did not fulfill that rule, you also say that the manager ignored, something that is not true, and also I remind you that the night we all had dinner together you could have discussed these issues with me, but it was not like that, you just dedicated yourself to dinner and did not pay your proportional part of it. Knowing in advance that it would cost € 10. the next time you are not comfortable in some place, manifest it at that moment, not 20 days later. It is not very serious. I hope your next vacation you know choose your destination. a greeting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war von dem Hostel total begeistert. Die Leute dort waren super nett und man hat sich sofort wohl gefühlt. Die Lage ist gut und der Strand sowie der nächste Supermarkt sind fußläufig erreichbar. Außerdem ist die nächste Bahnhaltestelle weniger als eine Minute vom Hostel entfernt. ☺️
Stayed 6 nights in Apr 2019
Response from owner on 7 May 2019
thanks for you comment