el Bon Pastor Holidays from AU$3,886

I did not utilize the overnight accommodations or breakfast service at the property. I was accompanied by a local associate, and both of our mobile devices were uncharged. My intention was to access my room to recharge our phones. However, the reception staff informed me that my associate would require identification to use the elevator and enter the room. I acknowledge that hotel policy, in compliance with Barcelona regulations, mandates identification for all guests and residents to access rooms. Nevertheless, I found the receptionist's demeanor to be abrupt and aggressive in conveying this policy. I did inspect the room, and it met the expected standards of cleanliness and tidiness for a four-star establishment. The hotel also offers various activities, which require inquiry. Due to the interaction with the receptionist, I opted not to stay at the hotel and secured alternative accommodations, despite the hotel's otherwise commendable quality. Locating the hotel can be challenging without a charged mobile device. I recommend utilizing the transportation services offered by the hotel, as its location is somewhat disorienting with limited public transport access.

We wish the front desk treated us better, they discriminated us, when they tried to talk about us, they spoke Spanish instead of English. The room is very nice but the phone broke, the coffee didn’t work The hotel is at good location and nice.

Nice little set up.

Excellent staff, very responsive and helpful.

Friendly and helpful staff, quiet area that is across the street from Barcelona University. 10 euro taxi ride to sagrada familia. Diagonal Street is OK. more shops as you get closer to downtown. Good breakfast area. 5 Euros for a croissant and coffee which is standard throughout Spain.