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"Overall this was a great location directly across the street from Cardiff Castle. It was frantic because of the annual half-marathon attended by 29000 people (which we were not aware of at the time of booking) and the lifts were broken, but the front desk staff were extremely helpful. The room was large and everything worked as it should, but the rooms are showing their age a bit. They needed more staff at dinner but food was quite good."

"Parking was good. We had the option of getting a take away and bringing it back to eat in the dining area. Perfect. "

"Very nice hotel and location "

"Great area. "

"Rooms were clean. Parking was ample, close to bay (10-15 mins walk). "

"rooms was lovely and comfy"

"Great stay over my birthday- an unexpected upgrade to a fantastic king suite with extensive views over Cardiff Bay was a lovely surprise. Staff were friendly, professional and ready to help with any queries. Our spa experience was so relaxing and my facial possibly the best I’ve ever had. I’d love to return soon!"

"Friendly and helpful staff."

"One of the most quietest rooms we have stayed in. It was what we asked for! Breakfast was let down by items left off plated food and when pointed out unfortunately staff felt it was acceptable to not be truthful by saying we were ordering off an old menu! Which was not true the menus we were given were exactly the same as their on line menus. Needless made up excuse. Needless to say for our 3 day stay we didn't eat at restaurant again."